Exam 13: Groups and Teams: Increasing Cooperation, Reducing Conflict

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What is groupthink? Why does it occur? Describe a hypothetical situation in which it seems to be occurring.What should a manager do about it?

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________ conflict is defined as interpersonal opposition based on personal dislike, disagreement, or differing styles.

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Administrative oversight given to self-managed teams does not include

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When using a self-managed team, a manager should

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Who are typical members of continuous improvement teams?

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Ken, whose primary job is supervising a small production group, is not getting cooperation from all members on the cross-functional team he leads.In particular, Bethany, a marketing manager, seems to resist his direction.The source of conflict in this cause may be

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Which of the following is a manifestation of excessive conflict in the workplace?

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Which of the following is an important aspect when creating a self-managed team?

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Members of smaller teams tend to be more highly committed and satisfied.

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Which of the following is a way managers can enhance team cohesiveness?

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At Bremond Stafford Architects, a group of designers are developing the first drawings for a proposed multiuse development section of a large city that is being revitalized.What type of work team is this group?

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The question the group is asking during the forming stage of group development is

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Explain the conflict-handling styles a manager might adopt.Give an example of each.Under what circumstances is each style appropriate?

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Individuals are said to be cooperating when

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In all but the worst weather, Laura and four of her coworkers met each day at 12:15 to walk the wilderness trail behind their office building.This is an example of a(n)

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Creating self-managed teams in the workplace has a very positive effect on job satisfaction and organizational commitment.

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Which of the following is true of informal groups?

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While individuals prefer to have measurable goals as well as feedback about their performance, this is not required for teams since goals and feedback can be generated from within.

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Which of the following is an advantage of smaller groups?

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Which of the following is the best way to manage virtual teams?

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