Question 1

Getting "psyched up" and highly motivated to perform in key competitions is the way to build self-efficacy called emotional arousal.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following trends is/are creating pressure for the development of alternative work arrangements in the modern workplace?

Accepted Answer

A)  the changing content of jobs 
B)  the changing context of jobs 
C)  the needs and interests of a diverse workforce 
D)  all of the above 
E)  none of the above 
A)  the changing content of jobs 
B)  the changing context of jobs 
C)  the needs and interests of a diverse workforce 
D)  all of the above 
E)  none of the above

Question 3

The job design strategy that increases task variety by periodically shifting workers among jobs involving different task assignments is called ___.

Accepted Answer

A)  job sharing 
B)  job simplification 
C)  job enlargement 
D)  job rotation 
E)  job enrichment 
A)  job sharing 
B)  job simplification 
C)  job enlargement 
D)  job rotation 
E)  job enrichment

Question 4

Describe each of the major alternative work arrangements. What are the advantages and/or disadvantages to the individual and/or organization in using these options?

Accepted Answer

The five major categories of alternative

Question 5

The law of effect states that the effects of an environmental response can be determined by monitoring behaviours.

Accepted Answer

A) True 
 B)False

Question 6

Agnes works in an office where it is always cold, often causing her to have to complete her work at home, which she doesn't like to do. She's just been told she'll be receiving an award for meeting all of her project deadlines. The award is meant to motivate and make her happy, but it won't eliminate her dissatisfaction with the poor working conditions. This is an example of which motivation theory?

Accepted Answer

A)  Need for Power 
B)  Equity Theory 
C)  Process Theory 
D)  Two-Factor Theory 
E)  Hygiene Factory Theory 
A)  Need for Power 
B)  Equity Theory 
C)  Process Theory 
D)  Two-Factor Theory 
E)  Hygiene Factory Theory

Question 7

Managers should carefully communicate an evaluation of the reward being given and the performance on which it is based.

Accepted Answer

A) True 
 B)False

Question 8

___ theory suggests that being treated unfairly makes people uncomfortable and motivates them to eliminate the discomfort.

Accepted Answer

A)  Acquired needs 
B)  Two-factor 
C)  Equity 
D)  Hierarchy of needs 
E)  ERG 
A)  Acquired needs 
B)  Two-factor 
C)  Equity 
D)  Hierarchy of needs 
E)  ERG

Question 9

Which of the following is true about sensitives and entitleds?

Accepted Answer

A)  Both are less concerned about being under-rewarded. 
B)  Both readily accept situations of negative inequity. 
C)  Both have a strong preference for rewards. 
D)  Both create situations of positive inequity for themselves. 
E)  Both have a strong preference for rewards to be distributed equitably. 
A)  Both are less concerned about being under-rewarded. 
B)  Both readily accept situations of negative inequity. 
C)  Both have a strong preference for rewards. 
D)  Both create situations of positive inequity for themselves. 
E)  Both have a strong preference for rewards to be distributed equitably.

Question 10

Contingency workers now constitute approximately 50 percent of the American workforce.

Accepted Answer

A) True 
 B)False

Question 11

There is no link between the ideas and theories of Bandura, Vroom, and Locke relative to self-efficacy theory.

Accepted Answer

A) True 
 B)False

Question 12

The essence of self-efficacy theory is that

Accepted Answer

A)  when people don't believe in themselves, they quit working but try harder to cover it up. 
B)  when people believe themselves to be capable, they will be more motivated to work hard at a task. 
C)  when managers are autocratic, the workforce productivity improves. 
D)  when people believe in themselves, they are motivated to ask for a raise. 
E)  when people believe in themselves, there is nothing they can't do. 
A)  when people don't believe in themselves, they quit working but try harder to cover it up. 
B)  when people believe themselves to be capable, they will be more motivated to work hard at a task. 
C)  when managers are autocratic, the workforce productivity improves. 
D)  when people believe in themselves, they are motivated to ask for a raise. 
E)  when people believe in themselves, there is nothing they can't do.

Question 13

___ satisfies esteem needs.

Accepted Answer

A)  Physical comfort on the job 
B)  Praise and recognition from boss 
C)  Adequate compensation and benefits 
D)  Interaction with customers 
E)  Reasonable work hours 
A)  Physical comfort on the job 
B)  Praise and recognition from boss 
C)  Adequate compensation and benefits 
D)  Interaction with customers 
E)  Reasonable work hours

Question 14

The five core job characteristics identified in the Hackman and associates model will affect all people in the same way.

Accepted Answer

A) True 
 B)False

Question 15

How can managers effectively use positive reinforcement to increase the frequency of desirable behaviour?

Accepted Answer

Positive reinforcement can be effective

Question 16

Which of the following statements about part-time work is inaccurate?

Accepted Answer

A)  Contingency workers now constitute approximately 50 percent of the American workforce. 
B)  It is now possible to hire on a part-time basis everything from secretaries and unskilled labourers to engineers to computer programmers and even executives. 
C)  Many employers like the flexibility that contingency workers offer in controlling labour costs and dealing with cyclical labour demand. 
D)  Temporaries may lack the commitment of permanent workers and may lower productivity. 
E)  Contingency workers are often paid less and they typically fail to receive important benefits. 
A)  Contingency workers now constitute approximately 50 percent of the American workforce. 
B)  It is now possible to hire on a part-time basis everything from secretaries and unskilled labourers to engineers to computer programmers and even executives. 
C)  Many employers like the flexibility that contingency workers offer in controlling labour costs and dealing with cyclical labour demand. 
D)  Temporaries may lack the commitment of permanent workers and may lower productivity. 
E)  Contingency workers are often paid less and they typically fail to receive important benefits.

Question 17

An organization that is able to employ two persons as one by having one person work mornings and the other person work afternoons on the same job is reaping the benefits of ___.

Accepted Answer

A)  job sharing 
B)  autonomous group scheduling 
C)  job rotation 
D)  skill variety 
E)  job specialization 
A)  job sharing 
B)  autonomous group scheduling 
C)  job rotation 
D)  skill variety 
E)  job specialization

Question 18

An extremely high need for affiliation may interfere with a person's ability to make decisions with which others disagree.

Accepted Answer

A) True 
 B)False

Question 19

Describe the key concepts in the expectancy theory of motivation. How do these concepts explain the level of motivation that a person may display at work?

Accepted Answer

According to expectancy theory, work mot

Question 20

Kathy notices that most of her co-workers take extended lunch breaks. Kathy doesn't do this, but feels she is therefore justified in working a little less hard during the day. Kathy's decision to work "less hard" is best explained by the ___ theory of motivation.

Accepted Answer

A)  expectancy 
B)  equity 
C)  two-factor 
D)  goal-setting 
E)  acquired needs 
A)  expectancy 
B)  equity 
C)  two-factor 
D)  goal-setting 
E)  acquired needs

Getting "psyched up" and highly motivated to perform in key competitions is the way to build self-efficacy called emotional arousal.

Which of the following trends is/are creating pressure for the development of alternative work arrangements in the modern workplace?

The job design strategy that increases task variety by periodically shifting workers among jobs involving different task assignments is called ___.

Describe each of the major alternative work arrangements. What are the advantages and/or disadvantages to the individual and/or organization in using these options?

The law of effect states that the effects of an environmental response can be determined by monitoring behaviours.

Managers should carefully communicate an evaluation of the reward being given and the performance on which it is based.

___ theory suggests that being treated unfairly makes people uncomfortable and motivates them to eliminate the discomfort.

Which of the following is true about sensitives and entitleds?

Contingency workers now constitute approximately 50 percent of the American workforce.

There is no link between the ideas and theories of Bandura, Vroom, and Locke relative to self-efficacy theory.

The essence of self-efficacy theory is that

___ satisfies esteem needs.

The five core job characteristics identified in the Hackman and associates model will affect all people in the same way.

How can managers effectively use positive reinforcement to increase the frequency of desirable behaviour?

Which of the following statements about part-time work is inaccurate?

An organization that is able to employ two persons as one by having one person work mornings and the other person work afternoons on the same job is reaping the benefits of ___.

An extremely high need for affiliation may interfere with a person's ability to make decisions with which others disagree.

Describe the key concepts in the expectancy theory of motivation. How do these concepts explain the level of motivation that a person may display at work?

Kathy notices that most of her co-workers take extended lunch breaks. Kathy doesn't do this, but feels she is therefore justified in working a little less hard during the day. Kathy's decision to work "less hard" is best explained by the ___ theory of motivation.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 16: Motivation Theory and Practice

Getting "psyched up" and highly motivated to perform in key competitions is the way to build self-efficacy called emotional arousal.

Which of the following trends is/are creating pressure for the development of alternative work arrangements in the modern workplace?

The job design strategy that increases task variety by periodically shifting workers among jobs involving different task assignments is called ___.

Describe each of the major alternative work arrangements. What are the advantages and/or disadvantages to the individual and/or organization in using these options?

The law of effect states that the effects of an environmental response can be determined by monitoring behaviours.

Managers should carefully communicate an evaluation of the reward being given and the performance on which it is based.

___ theory suggests that being treated unfairly makes people uncomfortable and motivates them to eliminate the discomfort.

Which of the following is true about sensitives and entitleds?

Contingency workers now constitute approximately 50 percent of the American workforce.

There is no link between the ideas and theories of Bandura, Vroom, and Locke relative to self-efficacy theory.

The essence of self-efficacy theory is that

___ satisfies esteem needs.

The five core job characteristics identified in the Hackman and associates model will affect all people in the same way.

How can managers effectively use positive reinforcement to increase the frequency of desirable behaviour?

Which of the following statements about part-time work is inaccurate?

An organization that is able to employ two persons as one by having one person work mornings and the other person work afternoons on the same job is reaping the benefits of ___.

An extremely high need for affiliation may interfere with a person's ability to make decisions with which others disagree.

Describe the key concepts in the expectancy theory of motivation. How do these concepts explain the level of motivation that a person may display at work?

Kathy notices that most of her co-workers take extended lunch breaks. Kathy doesn't do this, but feels she is therefore justified in working a little less hard during the day. Kathy's decision to work "less hard" is best explained by the ___ theory of motivation.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters