Question 1

___ work is done on any schedule that is less than the standard 40-hour workweek, and that does not qualify the individual as a full-time employee.

Accepted Answer

A)  Flextime 
B)  Telecommuting 
C)  Part-time 
D)  Compressed 
E)  Shared 
A)  Flextime 
B)  Telecommuting 
C)  Part-time 
D)  Compressed 
E)  Shared

Question 2

To achieve motivational benefits of goal setting, Locke recommends goal specificity, goal difficulty, goal acceptance, and goal commitment.

Accepted Answer

A) True 
 B)False

Question 3

Job design uses the insights of ___ to attain high levels of both job satisfaction and job performance.

Accepted Answer

A)  motivation theories 
B)  personality theory 
C)  visionary leaders 
D)  information technology 
E)  adaptive organizations 
A)  motivation theories 
B)  personality theory 
C)  visionary leaders 
D)  information technology 
E)  adaptive organizations

Question 4

Twinkle Corporation has a space where employees can meet during breaks and catch up with each other while having a snack or sipping a drink of their choice. The company is taking care of the employees' ___ needs according to Maslow's hierarchy of needs theory.

Accepted Answer

A)  physiological 
B)  safety 
C)  social 
D)  esteem needs 
E)  self-actualization 
A)  physiological 
B)  safety 
C)  social 
D)  esteem needs 
E)  self-actualization

Question 5

Job design creates a work structure for bureaucratic organizations and identifies key individuals for specific tasks.

Accepted Answer

A) True 
 B)False

Question 6

According to ERG theory, ___ are desires for physiological and material well-being.

Accepted Answer

A)  existence needs 
B)  esteem needs 
C)  relatedness needs 
D)  growth needs 
E)  developmental needs 
A)  existence needs 
B)  esteem needs 
C)  relatedness needs 
D)  growth needs 
E)  developmental needs

Question 7

Although the need for personal power is exploitative and involves manipulation and power for the pure sake of personal gratification, it is absolutely crucial for success in management.

Accepted Answer

A) True 
 B)False

Question 8

Punishment strategies can be effective when the managers focus on the undesirable behaviour rather than the characteristics of the person.

Accepted Answer

A) True 
 B)False

Question 9

The basic premise of goal-setting theory is that supervisors do a better job of setting goals than subordinates do.

Accepted Answer

A) True 
 B)False

Question 10

ERG theory assumes that that satisfied needs lose their motivational impact.

Accepted Answer

A) True 
 B)False

Question 11

The equity theory states that people who are treated unfairly will be motivated to act in ways that reduce the perceived inequity.

Accepted Answer

A) True 
 B)False

Question 12

Job design is the process of creating or defining jobs by assigning specific tasks to individuals and groups.

Accepted Answer

A) True 
 B)False

Question 13

According to expectancy theory, motivation will suffer when expectancy is high and instrumentality and valence are low; or when valence is high and expectancy and instrumentality are low; or when expectancy, instrumentality, and valence are all low.

Accepted Answer

A) True 
 B)False

Question 14

According to expectancy theory, if a person has high instrumentality, he will

Accepted Answer

A)  not value the rewards being offered. 
B)  lack the confidence that he will be promoted if he improves his performance. 
C)  believe that he can meet the performance expectations through hard work. 
D)  be able to link high performance and available rewards. 
E)  perceive himself to be under-rewarded for his efforts compared to other co-workers. 
A)  not value the rewards being offered. 
B)  lack the confidence that he will be promoted if he improves his performance. 
C)  believe that he can meet the performance expectations through hard work. 
D)  be able to link high performance and available rewards. 
E)  perceive himself to be under-rewarded for his efforts compared to other co-workers.

Question 15

According to the law of effect, behaviour that results in pleasant outcomes is likely to be repeated, and behaviour that results in unpleasant outcomes is not likely to be repeated.

Accepted Answer

A) True 
 B)False

Question 16

Discuss goal-setting theory and how it relates to managing for motivation.

Accepted Answer

The basic premise of goal-setting theory

Question 17

Ruth works at a car assembling plant. The plant uses a lot of machines to complete most of the work. As a result, Ruth's work is highly standardized. Ruth needs to check the number and mounting of rubber hoses in a vehicle and replace dysfunctional ones. Which of the following does this signify?

Accepted Answer

A)  job rotation 
B)  job simplification 
C)  job loading 
D)  job enlargement 
E)  job enrichment 
A)  job rotation 
B)  job simplification 
C)  job loading 
D)  job enlargement 
E)  job enrichment

Question 18

The law of immediate reinforcement states that

Accepted Answer

A)  a punishment should be administered in private. 
B)  a behaviour that results in a pleasant outcome is likely to be repeated. 
C)  a satisfied need does not motivate behaviour. 
D)  an instant delivery of a reward after the occurrence of a desirable behaviour enhances the reinforcing value of the reward. 
E)  a satisfied need can become activated when a higher-level need is blocked. 
A)  a punishment should be administered in private. 
B)  a behaviour that results in a pleasant outcome is likely to be repeated. 
C)  a satisfied need does not motivate behaviour. 
D)  an instant delivery of a reward after the occurrence of a desirable behaviour enhances the reinforcing value of the reward. 
E)  a satisfied need can become activated when a higher-level need is blocked.

Question 19

In those situations when job enrichment is a good choice, Hackman and associates recommend five ways to improve the core job characteristics: form natural units of work, combine tasks, establish client relationships, open feedback channels, and practice vertical loading.

Accepted Answer

A) True 
 B)False

Question 20

Learning by observing others is a self-efficacy enhancement method called

Accepted Answer

A)  the Copy Cat Theory. 
B)  emotional arousal. 
C)  vicarious modelling. 
D)  relativity theory. 
E)  subconscious learning. 
A)  the Copy Cat Theory. 
B)  emotional arousal. 
C)  vicarious modelling. 
D)  relativity theory. 
E)  subconscious learning.

___ work is done on any schedule that is less than the standard 40-hour workweek, and that does not qualify the individual as a full-time employee.

To achieve motivational benefits of goal setting, Locke recommends goal specificity, goal difficulty, goal acceptance, and goal commitment.

Job design uses the insights of ___ to attain high levels of both job satisfaction and job performance.

Twinkle Corporation has a space where employees can meet during breaks and catch up with each other while having a snack or sipping a drink of their choice. The company is taking care of the employees' ___ needs according to Maslow's hierarchy of needs theory.

Job design creates a work structure for bureaucratic organizations and identifies key individuals for specific tasks.

According to ERG theory, ___ are desires for physiological and material well-being.

Although the need for personal power is exploitative and involves manipulation and power for the pure sake of personal gratification, it is absolutely crucial for success in management.

Punishment strategies can be effective when the managers focus on the undesirable behaviour rather than the characteristics of the person.

The basic premise of goal-setting theory is that supervisors do a better job of setting goals than subordinates do.

ERG theory assumes that that satisfied needs lose their motivational impact.

The equity theory states that people who are treated unfairly will be motivated to act in ways that reduce the perceived inequity.

Job design is the process of creating or defining jobs by assigning specific tasks to individuals and groups.

According to expectancy theory, motivation will suffer when expectancy is high and instrumentality and valence are low; or when valence is high and expectancy and instrumentality are low; or when expectancy, instrumentality, and valence are all low.

According to expectancy theory, if a person has high instrumentality, he will

According to the law of effect, behaviour that results in pleasant outcomes is likely to be repeated, and behaviour that results in unpleasant outcomes is not likely to be repeated.

Discuss goal-setting theory and how it relates to managing for motivation.

Ruth works at a car assembling plant. The plant uses a lot of machines to complete most of the work. As a result, Ruth's work is highly standardized. Ruth needs to check the number and mounting of rubber hoses in a vehicle and replace dysfunctional ones. Which of the following does this signify?

The law of immediate reinforcement states that

In those situations when job enrichment is a good choice, Hackman and associates recommend five ways to improve the core job characteristics: form natural units of work, combine tasks, establish client relationships, open feedback channels, and practice vertical loading.

Learning by observing others is a self-efficacy enhancement method called

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 16: Motivation Theory and Practice

___ work is done on any schedule that is less than the standard 40-hour workweek, and that does not qualify the individual as a full-time employee.

To achieve motivational benefits of goal setting, Locke recommends goal specificity, goal difficulty, goal acceptance, and goal commitment.

Job design uses the insights of ___ to attain high levels of both job satisfaction and job performance.

Twinkle Corporation has a space where employees can meet during breaks and catch up with each other while having a snack or sipping a drink of their choice. The company is taking care of the employees' ___ needs according to Maslow's hierarchy of needs theory.

Job design creates a work structure for bureaucratic organizations and identifies key individuals for specific tasks.

According to ERG theory, ___ are desires for physiological and material well-being.

Although the need for personal power is exploitative and involves manipulation and power for the pure sake of personal gratification, it is absolutely crucial for success in management.

Punishment strategies can be effective when the managers focus on the undesirable behaviour rather than the characteristics of the person.

The basic premise of goal-setting theory is that supervisors do a better job of setting goals than subordinates do.

ERG theory assumes that that satisfied needs lose their motivational impact.

The equity theory states that people who are treated unfairly will be motivated to act in ways that reduce the perceived inequity.

Job design is the process of creating or defining jobs by assigning specific tasks to individuals and groups.

According to expectancy theory, motivation will suffer when expectancy is high and instrumentality and valence are low; or when valence is high and expectancy and instrumentality are low; or when expectancy, instrumentality, and valence are all low.

According to expectancy theory, if a person has high instrumentality, he will

According to the law of effect, behaviour that results in pleasant outcomes is likely to be repeated, and behaviour that results in unpleasant outcomes is not likely to be repeated.

Discuss goal-setting theory and how it relates to managing for motivation.

Ruth works at a car assembling plant. The plant uses a lot of machines to complete most of the work. As a result, Ruth's work is highly standardized. Ruth needs to check the number and mounting of rubber hoses in a vehicle and replace dysfunctional ones. Which of the following does this signify?

The law of immediate reinforcement states that

In those situations when job enrichment is a good choice, Hackman and associates recommend five ways to improve the core job characteristics: form natural units of work, combine tasks, establish client relationships, open feedback channels, and practice vertical loading.

Learning by observing others is a self-efficacy enhancement method called

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters