Question 1

People who feel underpaid will increase their work efforts in order to increase their compensation.

Accepted Answer

A) True 
 B)False

Question 2

A manager who issues a written reprimand to an employee who reports late for work one day is using ___.

Accepted Answer

A)  frustration-regression 
B)  negative reinforcement 
C)  extinction 
D)  deficit conditioning 
E)  punishment 
A)  frustration-regression 
B)  negative reinforcement 
C)  extinction 
D)  deficit conditioning 
E)  punishment

Question 3

According to the acquired needs theory, the need for ___ is the desire to control other people, to influence their behaviour, or to be responsible for them.

Accepted Answer

A)  power 
B)  achievement 
C)  participation 
D)  affiliation 
E)  accomplishment 
A)  power 
B)  achievement 
C)  participation 
D)  affiliation 
E)  accomplishment

Question 4

Seth has just been informed of his approval for the company's advanced leadership executive training program. It will require him to spend a year rotating from office to office internationally. His responsibilities will change a bit at each office, but he will basically still serve as a quality management analyst. This is an example of ___.

Accepted Answer

A)  job enlargement 
B)  task identity 
C)  job enrichment 
D)  job rotation 
E)  job outcomes 
A)  job enlargement 
B)  task identity 
C)  job enrichment 
D)  job rotation 
E)  job outcomes

Question 5

The law of immediate reinforcement advises managers to use both punishment and positive reinforcement to gain maximum impact on behaviour.

Accepted Answer

A) True 
 B)False

Question 6

A(n) ___ reinforcement schedule administers a reward each time a desired behaviour occurs.

Accepted Answer

A)  conditioned 
B)  continuous 
C)  immediate 
D)  intermittent 
E)  annual 
A)  conditioned 
B)  continuous 
C)  immediate 
D)  intermittent 
E)  annual

Question 7

The essence of self-efficacy theory is that, when people believe themselves to be capable, they are more motivated to work at a task.

Accepted Answer

A) True 
 B)False

Question 8

Managers can do little to anticipate negative inequities even though equity comparisons are likely whenever rewards such as monetary incentives or pay increases are allocated.

Accepted Answer

A) True 
 B)False

Question 9

In Victor Vroom's expectancy theory of motivation, expectancy refers to the person's belief that working hard will result in achieving a desired level of task performance.

Accepted Answer

A) True 
 B)False

Question 10

A company that requires employees to be at work between 9:30 a.m. and 3:30 p.m. but allows them to schedule their remaining work day to fit personal needs is using flexible working hours.

Accepted Answer

A) True 
 B)False

Question 11

___ is a person's belief that working hard will result in high task performance.

Accepted Answer

A)  Instrumentality 
B)  Expectancy 
C)  Resiliency 
D)  Equity 
E)  Efficacy 
A)  Instrumentality 
B)  Expectancy 
C)  Resiliency 
D)  Equity 
E)  Efficacy

Question 12

According to Herzberg, improving the hygiene factors can increase job satisfaction and motivation.

Accepted Answer

A) True 
 B)False

Question 13

An intermittent reinforcement schedule works best to draw forth a desired behaviour.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is true about punishment and extinction strategies?

Accepted Answer

A)  Both of these strategies weaken or eliminate undesirable behaviours. 
B)  Both of these strategies strengthen desirable behaviour by making a desirable consequence contingent on its occurrence. 
C)  Both of these strategies make the removal of a pleasant consequence contingent on its performance. 
D)  Both of these strategies strengthen desirable behaviour when it occurs. 
E)  Both of these strategies make an unpleasant consequence contingent on its occurrence. 
A)  Both of these strategies weaken or eliminate undesirable behaviours. 
B)  Both of these strategies strengthen desirable behaviour by making a desirable consequence contingent on its occurrence. 
C)  Both of these strategies make the removal of a pleasant consequence contingent on its performance. 
D)  Both of these strategies strengthen desirable behaviour when it occurs. 
E)  Both of these strategies make an unpleasant consequence contingent on its occurrence.

Question 15

In the two-factor theory of motivation, a ___ is found in job context, such as working conditions, interpersonal relations, organizational policies, and salary.

Accepted Answer

A)  existence factor 
B)  satisfier factor 
C)  hygiene factor 
D)  affiliation factor 
E)  relatedness factor 
A)  existence factor 
B)  satisfier factor 
C)  hygiene factor 
D)  affiliation factor 
E)  relatedness factor

Question 16

Which of the following relationships is correct as a statement of Vroom's expectancy theory of motivation?

Accepted Answer

A)  Motivation = expectancy x instrumentality x valence. 
B)  Motivation = expectancy x equity x rewards. 
C)  Motivation = expectancy + equity + rewards. 
D)  Motivation = expectancy x rewards x valence. 
E)  Motivation = expectancy + rewards + valence. 
A)  Motivation = expectancy x instrumentality x valence. 
B)  Motivation = expectancy x equity x rewards. 
C)  Motivation = expectancy + equity + rewards. 
D)  Motivation = expectancy x rewards x valence. 
E)  Motivation = expectancy + rewards + valence.

Question 17

Benevolents differ from entitleds as benevolents ___.

Accepted Answer

A)  create situations of positive inequity for themselves 
B)  have a strong preference for rewards to be distributed equitably 
C)  have a desire to be over-rewarded 
D)  more readily accept situations of negative inequity 
E)  are very concerned about being under-rewarded 
A)  create situations of positive inequity for themselves 
B)  have a strong preference for rewards to be distributed equitably 
C)  have a desire to be over-rewarded 
D)  more readily accept situations of negative inequity 
E)  are very concerned about being under-rewarded

Question 18

Getting ourselves highly stimulated or energized to perform well in a situation is the self-efficacy enhancement method called

Accepted Answer

A)  enactive mastery. 
B)  vicarious modelling. 
C)  verbal persuasion. 
D)  emotional arousal. 
E)  stress management. 
A)  enactive mastery. 
B)  vicarious modelling. 
C)  verbal persuasion. 
D)  emotional arousal. 
E)  stress management.

Question 19

The ___ states that for a reward to have maximum enhancement value, it must be delivered only if the desired behaviour is exhibited.

Accepted Answer

A)  law of effect 
B)  deficit principle 
C)  law of immediate reinforcement 
D)  frustration-regression principle 
E)  law of contingent reinforcement 
A)  law of effect 
B)  deficit principle 
C)  law of immediate reinforcement 
D)  frustration-regression principle 
E)  law of contingent reinforcement

Question 20

Percy is a sales representative for a company in Edmonton. He's been told that if he meets his sales goals for the month, he will be given an all-expenses-paid trip to Calgary to visit the zoo. Percy has visited the zoo many times before and is not interested in going there again. According to expectancy theory, Percy's sales performance might be influenced by low ___.

Accepted Answer

A)  valence 
B)  expectancy 
C)  instrumentality 
D)  goals 
E)  reinformcement 
A)  valence 
B)  expectancy 
C)  instrumentality 
D)  goals 
E)  reinformcement

People who feel underpaid will increase their work efforts in order to increase their compensation.

A manager who issues a written reprimand to an employee who reports late for work one day is using ___.

According to the acquired needs theory, the need for ___ is the desire to control other people, to influence their behaviour, or to be responsible for them.

The law of immediate reinforcement advises managers to use both punishment and positive reinforcement to gain maximum impact on behaviour.

A(n) ___ reinforcement schedule administers a reward each time a desired behaviour occurs.

The essence of self-efficacy theory is that, when people believe themselves to be capable, they are more motivated to work at a task.

Managers can do little to anticipate negative inequities even though equity comparisons are likely whenever rewards such as monetary incentives or pay increases are allocated.

In Victor Vroom's expectancy theory of motivation, expectancy refers to the person's belief that working hard will result in achieving a desired level of task performance.

A company that requires employees to be at work between 9:30 a.m. and 3:30 p.m. but allows them to schedule their remaining work day to fit personal needs is using flexible working hours.

___ is a person's belief that working hard will result in high task performance.

According to Herzberg, improving the hygiene factors can increase job satisfaction and motivation.

An intermittent reinforcement schedule works best to draw forth a desired behaviour.

Which of the following is true about punishment and extinction strategies?

In the two-factor theory of motivation, a ___ is found in job context, such as working conditions, interpersonal relations, organizational policies, and salary.

Which of the following relationships is correct as a statement of Vroom's expectancy theory of motivation?

Benevolents differ from entitleds as benevolents ___.

Getting ourselves highly stimulated or energized to perform well in a situation is the self-efficacy enhancement method called

The ___ states that for a reward to have maximum enhancement value, it must be delivered only if the desired behaviour is exhibited.

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Control Processes and Systems

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Organization Culture and Change

Strategic Human Resource Management

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Exam 16: Motivation Theory and Practice

People who feel underpaid will increase their work efforts in order to increase their compensation.

A manager who issues a written reprimand to an employee who reports late for work one day is using ___.

According to the acquired needs theory, the need for ___ is the desire to control other people, to influence their behaviour, or to be responsible for them.

The law of immediate reinforcement advises managers to use both punishment and positive reinforcement to gain maximum impact on behaviour.

A(n) ___ reinforcement schedule administers a reward each time a desired behaviour occurs.

The essence of self-efficacy theory is that, when people believe themselves to be capable, they are more motivated to work at a task.

Managers can do little to anticipate negative inequities even though equity comparisons are likely whenever rewards such as monetary incentives or pay increases are allocated.

In Victor Vroom's expectancy theory of motivation, expectancy refers to the person's belief that working hard will result in achieving a desired level of task performance.

A company that requires employees to be at work between 9:30 a.m. and 3:30 p.m. but allows them to schedule their remaining work day to fit personal needs is using flexible working hours.

___ is a person's belief that working hard will result in high task performance.

According to Herzberg, improving the hygiene factors can increase job satisfaction and motivation.

An intermittent reinforcement schedule works best to draw forth a desired behaviour.

Which of the following is true about punishment and extinction strategies?

In the two-factor theory of motivation, a ___ is found in job context, such as working conditions, interpersonal relations, organizational policies, and salary.

Which of the following relationships is correct as a statement of Vroom's expectancy theory of motivation?

Benevolents differ from entitleds as benevolents ___.

Getting ourselves highly stimulated or energized to perform well in a situation is the self-efficacy enhancement method called

The ___ states that for a reward to have maximum enhancement value, it must be delivered only if the desired behaviour is exhibited.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters