Question 1

___ is positive reinforcement of successive approximations to the desired behaviour.

Accepted Answer

A)  Chaining 
B)  Horizontal loading 
C)  Job rotation 
D)  Vertical loading 
E)  Shaping 
A)  Chaining 
B)  Horizontal loading 
C)  Job rotation 
D)  Vertical loading 
E)  Shaping

Question 2

Job enrichment makes jobs

Accepted Answer

A)  horizontally wider. 
B)  vertically bigger only. 
C)  both vertically and horizontally bigger. 
D)  diagonally smaller. 
E)  diagonally bigger. 
A)  horizontally wider. 
B)  vertically bigger only. 
C)  both vertically and horizontally bigger. 
D)  diagonally smaller. 
E)  diagonally bigger.

Question 3

Herzberg's two-factor theory indicates that hygiene factors reflect the things that turn people on and contribute to job satisfaction.

Accepted Answer

A) True 
 B)False

Question 4

The classic assembly-line job is an example of the job design strategy of ___.

Accepted Answer

A)  job compression 
B)  job rotation 
C)  task identity 
D)  job focus 
E)  job simplification 
A)  job compression 
B)  job rotation 
C)  task identity 
D)  job focus 
E)  job simplification

Question 5

From a practical perspective, the two-factor theory suggests that managers should ___.

Accepted Answer

A)  pay attention to both context and content 
B)  always correct poor job context to eliminate any actual or potential sources of job dissatisfaction 
C)  build satisfier factors into job content to maximize opportunities for job satisfaction 
D)  b and c 
E)  a, b, and c 
A)  pay attention to both context and content 
B)  always correct poor job context to eliminate any actual or potential sources of job dissatisfaction 
C)  build satisfier factors into job content to maximize opportunities for job satisfaction 
D)  b and c 
E)  a, b, and c

Question 6

Roger is unhappy with the treatment meted out to him by his supervisor who feels that Roger is not performing as per expectations. As a result, Roger's performance linked incentives are a bare minimum, and he is also given lesser stock options than what Roger was expecting for the amount of dedication and hard work put in by him. Which of the following best represents Roger's understanding of the situation?

Accepted Answer

A)  bandwagon effect 
B)  under-reward inequity 
C)  snowball effect 
D)  instrumentality 
E)  self-concordance 
A)  bandwagon effect 
B)  under-reward inequity 
C)  snowball effect 
D)  instrumentality 
E)  self-concordance

Question 7

When a student doesn't see the point of taking a class or questions its value, the student will more than likely not try very hard in the class. Which part of the equation motivation = expectancy × instrumentality × valence will be low in this case?

Accepted Answer

A)  expectancy 
B)  valence 
C)  all the variables 
D)  instrumentality 
E)  performance 
A)  expectancy 
B)  valence 
C)  all the variables 
D)  instrumentality 
E)  performance

Question 8

People who respond most favourably to enriched jobs have strong lower-order needs.

Accepted Answer

A) True 
 B)False

Question 9

Allowing a worker to use a number of different talents and skills illustrates the job core characteristic of

Accepted Answer

A)  task significance. 
B)  autonomy. 
C)  skill variety. 
D)  feedback from the job itself. 
E)  task identity. 
A)  task significance. 
B)  autonomy. 
C)  skill variety. 
D)  feedback from the job itself. 
E)  task identity.

Question 10

According to McClelland's theory, ___ is the desire to do something better, to solve problems, or to master complex tasks.

Accepted Answer

A)  need for power 
B)  need for autonomy 
C)  need for achievement 
D)  need for affiliation 
E)  need for participation 
A)  need for power 
B)  need for autonomy 
C)  need for achievement 
D)  need for affiliation 
E)  need for participation

Question 11

___ is taking place when task variety is increased by combining into one job, two or more tasks that were previously assigned to separate workers.

Accepted Answer

A)  Automation 
B)  Job simplification 
C)  Job enlargement 
D)  Job rotation 
E)  Job enrichment 
A)  Automation 
B)  Job simplification 
C)  Job enlargement 
D)  Job rotation 
E)  Job enrichment

Question 12

Social needs are satisfied by both intrinsic and extrinsic rewards.

Accepted Answer

A) True 
 B)False

Question 13

According to Maslow's hierarchy of needs theory, physiological, safety, and social needs are higher-order needs.

Accepted Answer

A) True 
 B)False

Question 14

To use punishment effectively, managers should punish openly and in public.

Accepted Answer

A) True 
 B)False

Question 15

Managers can effectively obtain the motivational benefits of goal setting by

Accepted Answer

A)  encouraging the employees to do their best instead of mentioning what is expected of them. 
B)  setting goals that are easily attainable so that the employees do not have the fear of failure in performing a task. 
C)  providing feedback on the performance related to the assigned goal and rewarding people on the accomplishment of those goals. 
D)  letting the employees decide the goals they want to accomplish rather than making them aware of management's expectations. 
E)  giving challenging goals to the employees and pressurizing them to meet the expectations. 
A)  encouraging the employees to do their best instead of mentioning what is expected of them. 
B)  setting goals that are easily attainable so that the employees do not have the fear of failure in performing a task. 
C)  providing feedback on the performance related to the assigned goal and rewarding people on the accomplishment of those goals. 
D)  letting the employees decide the goals they want to accomplish rather than making them aware of management's expectations. 
E)  giving challenging goals to the employees and pressurizing them to meet the expectations.

Question 16

Self-efficacy theory is also called social learning theory.

Accepted Answer

A) True 
 B)False

Question 17

Arturo's overpowering drive at this point in his life is to achieve as much as he can in his organization. Ethan is focused on which level of Maslow's hierarchy of needs?

Accepted Answer

A)  physiological 
B)  safety 
C)  social 
D)  esteem needs 
E)  self-actualization 
A)  physiological 
B)  safety 
C)  social 
D)  esteem needs 
E)  self-actualization

Question 18

Safety needs can be fulfilled with all of the following outcomes except

Accepted Answer

A)  job security. 
B)  base compensation. 
C)  benefits. 
D)  praise and recognition. 
E)  safe working conditions. 
A)  job security. 
B)  base compensation. 
C)  benefits. 
D)  praise and recognition. 
E)  safe working conditions.

Question 19

The modified assembly-line job, which allows a worker to perform a greater number of tasks and periodically change with other workers, illustrates the job design strategies of ___.

Accepted Answer

A)  job enrichment and job rotation 
B)  job enrichment and job enlargement 
C)  job sharing and job rotation 
D)  job sharing and job enlargement 
E)  job rotation and job enlargement 
A)  job enrichment and job rotation 
B)  job enrichment and job enlargement 
C)  job sharing and job rotation 
D)  job sharing and job enlargement 
E)  job rotation and job enlargement

Question 20

All the following statements accurately describe Herzberg's hygiene factors except

Accepted Answer

A)  hygiene reflects the things that turn people off. 
B)  hygiene refers to the work setting. 
C)  hygiene prevents job dissatisfaction from occurring. 
D)  hygiene contributes to job satisfaction. 
E)  hygiene includes working conditions, interpersonal relations, organizational policies, and salary. 
A)  hygiene reflects the things that turn people off. 
B)  hygiene refers to the work setting. 
C)  hygiene prevents job dissatisfaction from occurring. 
D)  hygiene contributes to job satisfaction. 
E)  hygiene includes working conditions, interpersonal relations, organizational policies, and salary.

___ is positive reinforcement of successive approximations to the desired behaviour.

Job enrichment makes jobs

Herzberg's two-factor theory indicates that hygiene factors reflect the things that turn people on and contribute to job satisfaction.

The classic assembly-line job is an example of the job design strategy of ___.

From a practical perspective, the two-factor theory suggests that managers should ___.

When a student doesn't see the point of taking a class or questions its value, the student will more than likely not try very hard in the class. Which part of the equation motivation = expectancy × instrumentality × valence will be low in this case?

People who respond most favourably to enriched jobs have strong lower-order needs.

Allowing a worker to use a number of different talents and skills illustrates the job core characteristic of

According to McClelland's theory, ___ is the desire to do something better, to solve problems, or to master complex tasks.

___ is taking place when task variety is increased by combining into one job, two or more tasks that were previously assigned to separate workers.

Social needs are satisfied by both intrinsic and extrinsic rewards.

According to Maslow's hierarchy of needs theory, physiological, safety, and social needs are higher-order needs.

To use punishment effectively, managers should punish openly and in public.

Managers can effectively obtain the motivational benefits of goal setting by

Self-efficacy theory is also called social learning theory.

Arturo's overpowering drive at this point in his life is to achieve as much as he can in his organization. Ethan is focused on which level of Maslow's hierarchy of needs?

Safety needs can be fulfilled with all of the following outcomes except

The modified assembly-line job, which allows a worker to perform a greater number of tasks and periodically change with other workers, illustrates the job design strategies of ___.

All the following statements accurately describe Herzberg's hygiene factors except

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 16: Motivation Theory and Practice

___ is positive reinforcement of successive approximations to the desired behaviour.

Job enrichment makes jobs

Herzberg's two-factor theory indicates that hygiene factors reflect the things that turn people on and contribute to job satisfaction.

The classic assembly-line job is an example of the job design strategy of ___.

From a practical perspective, the two-factor theory suggests that managers should ___.

When a student doesn't see the point of taking a class or questions its value, the student will more than likely not try very hard in the class. Which part of the equation motivation = expectancy × instrumentality × valence will be low in this case?

People who respond most favourably to enriched jobs have strong lower-order needs.

Allowing a worker to use a number of different talents and skills illustrates the job core characteristic of

According to McClelland's theory, ___ is the desire to do something better, to solve problems, or to master complex tasks.

___ is taking place when task variety is increased by combining into one job, two or more tasks that were previously assigned to separate workers.

Social needs are satisfied by both intrinsic and extrinsic rewards.

According to Maslow's hierarchy of needs theory, physiological, safety, and social needs are higher-order needs.

To use punishment effectively, managers should punish openly and in public.

Managers can effectively obtain the motivational benefits of goal setting by

Self-efficacy theory is also called social learning theory.

Arturo's overpowering drive at this point in his life is to achieve as much as he can in his organization. Ethan is focused on which level of Maslow's hierarchy of needs?

Safety needs can be fulfilled with all of the following outcomes except

The modified assembly-line job, which allows a worker to perform a greater number of tasks and periodically change with other workers, illustrates the job design strategies of ___.

All the following statements accurately describe Herzberg's hygiene factors except

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters