Question 1

All of the following are guidelines for the effective use of punishment except

Accepted Answer

A)  tell the individual what is being done wrong. 
B)  tell the individual what is being done right. 
C)  punish openly and in public. 
D)  follow the laws of contingent and immediate reinforcement. 
E)  make sure the punishment matches the behaviour. 
A)  tell the individual what is being done wrong. 
B)  tell the individual what is being done right. 
C)  punish openly and in public. 
D)  follow the laws of contingent and immediate reinforcement. 
E)  make sure the punishment matches the behaviour.

Question 2

Potential disadvantages of telecommuting include all of the following except

Accepted Answer

A)  working too little. 
B)  less personal time. 
C)  difficulty in separating work and personal life. 
D)  feelings of isolation. 
E)  loss of visibility for promotion. 
A)  working too little. 
B)  less personal time. 
C)  difficulty in separating work and personal life. 
D)  feelings of isolation. 
E)  loss of visibility for promotion.

Question 3

According to J. Stacy Adams, equity theory predicts that when people perceive inequity in their situation as compared to others, they may change work inputs by putting less effort into their jobs, change the rewards received by asking for better treatment, change the comparison points by finding ways to make things appear better, or change the situation by leaving the job.

Accepted Answer

A) True 
 B)False

Question 4

The need for power reflects the desire to do something better or more efficiently, to solve problems, or to master complex tasks.

Accepted Answer

A) True 
 B)False

Question 5

In Herzberg's two-factor theory, interpersonal relations are regarded as ___ factors.

Accepted Answer

A)  satisfier 
B)  equity 
C)  valence 
D)  hygiene 
E)  compensation 
A)  satisfier 
B)  equity 
C)  valence 
D)  hygiene 
E)  compensation

Question 6

Benedict asked Beatrice to take over his shifts at work several times in one month. Beatrice willingly agreed despite the fact that she won't be paid for working Benedict's shift. She wanted to avoid conflict with Benedict and have him like her as a friend. Beatrice has a high need for ___.

Accepted Answer

A)  achievement 
B)  affiliation 
C)  equity 
D)  power 
E)  satisfaction 
A)  achievement 
B)  affiliation 
C)  equity 
D)  power 
E)  satisfaction

Question 7

As a result of work sharing, employees whose seniority would protect them from layoffs will lose some income and employees who otherwise would be laid off will continue to work but with reduced earnings.

Accepted Answer

A) True 
 B)False

Question 8

___ helps in eliminating the problems associated with job simplification by increasing the task variety by periodically shifting workers between different jobs.

Accepted Answer

A)  Job enrichment 
B)  Vertical loading 
C)  Job enlargement 
D)  Job rotation 
E)  Automation 
A)  Job enrichment 
B)  Vertical loading 
C)  Job enlargement 
D)  Job rotation 
E)  Automation

Question 9

According to the ERG theory, ___ needs are desires for physiological well-being.

Accepted Answer

A)  growth 
B)  safety 
C)  relatedness 
D)  existence 
E)  power 
A)  growth 
B)  safety 
C)  relatedness 
D)  existence 
E)  power

Question 10

There are five core job characteristics in the model by Hackman and associates: skill variety, task identity, task significance, autonomy, and feedback.

Accepted Answer

A) True 
 B)False

Question 11

___ employs people in clearly defined and specialized tasks with narrow job scope.

Accepted Answer

A)  Job enlargement 
B)  Job simplification 
C)  Vertical loading 
D)  Job enrichment 
E)  Job rotation 
A)  Job enlargement 
B)  Job simplification 
C)  Vertical loading 
D)  Job enrichment 
E)  Job rotation

Question 12

___ needs are served by job security and adequate compensation and benefits.

Accepted Answer

A)  Social 
B)  Safety 
C)  Self-actualization 
D)  Esteem 
E)  Physiological 
A)  Social 
B)  Safety 
C)  Self-actualization 
D)  Esteem 
E)  Physiological

Question 13

According to acquired needs theory, the need for affiliation is a manifestation of the desire to establish and maintain friendly and warm relations with other people.

Accepted Answer

A) True 
 B)False

Question 14

Dante's Pipe Works provides lunch breaks, reasonable work hours, and wages that are sufficient for their employees to afford essentials such as food and shelter. According to Maslow's hierarchy of needs theory, Dante's Pipe Works addresses an employee's ___ needs.

Accepted Answer

A)  physiological 
B)  safety 
C)  social 
D)  esteem needs 
E)  self-actualization 
A)  physiological 
B)  safety 
C)  social 
D)  esteem needs 
E)  self-actualization

Question 15

Job enrichment works best when people have appropriate knowledge, skills, and abilities to perform the job.

Accepted Answer

A) True 
 B)False

Question 16

Over-reward inequity occurs when an individual perceives that

Accepted Answer

A)  his outcomes-to-inputs ratio is lower than that of his referent. 
B)  the reward he has received for his work is not matching his inputs. 
C)  he is receiving less than he should in comparison to somebody else. 
D)  his outcomes-to-inputs ratio is greater than that of his referent. 
E)  the reward he has received for his efforts is fair. 
A)  his outcomes-to-inputs ratio is lower than that of his referent. 
B)  the reward he has received for his work is not matching his inputs. 
C)  he is receiving less than he should in comparison to somebody else. 
D)  his outcomes-to-inputs ratio is greater than that of his referent. 
E)  the reward he has received for his efforts is fair.

Question 17

A manager who has been nagging a worker every day about tardiness and doesn't comment when the worker comes to work on time one day is using negative reinforcement.

Accepted Answer

A) True 
 B)False

Question 18

Managers can create positive instrumentalities by rewarding people on a performance-contingent basis.

Accepted Answer

A) True 
 B)False

Question 19

A work schedule that allows a full-time job to be completed in less than the standard five days of 8-hour shifts is referred to as ___.

Accepted Answer

A)  seasonal employment 
B)  temp job 
C)  compressed workweek 
D)  flextime 
E)  weekend work schedule 
A)  seasonal employment 
B)  temp job 
C)  compressed workweek 
D)  flextime 
E)  weekend work schedule

Question 20

In the expectancy theory of motivation, the value the individual assigns to possible rewards and other work-related outcomes is called ___.

Accepted Answer

A)  instrumentality 
B)  valence 
C)  expectancy 
D)  the multiplier effect 
E)  comparable worth 
A)  instrumentality 
B)  valence 
C)  expectancy 
D)  the multiplier effect 
E)  comparable worth

All of the following are guidelines for the effective use of punishment except

Potential disadvantages of telecommuting include all of the following except

The need for power reflects the desire to do something better or more efficiently, to solve problems, or to master complex tasks.

In Herzberg's two-factor theory, interpersonal relations are regarded as ___ factors.

Benedict asked Beatrice to take over his shifts at work several times in one month. Beatrice willingly agreed despite the fact that she won't be paid for working Benedict's shift. She wanted to avoid conflict with Benedict and have him like her as a friend. Beatrice has a high need for ___.

As a result of work sharing, employees whose seniority would protect them from layoffs will lose some income and employees who otherwise would be laid off will continue to work but with reduced earnings.

___ helps in eliminating the problems associated with job simplification by increasing the task variety by periodically shifting workers between different jobs.

According to the ERG theory, ___ needs are desires for physiological well-being.

There are five core job characteristics in the model by Hackman and associates: skill variety, task identity, task significance, autonomy, and feedback.

___ employs people in clearly defined and specialized tasks with narrow job scope.

___ needs are served by job security and adequate compensation and benefits.

According to acquired needs theory, the need for affiliation is a manifestation of the desire to establish and maintain friendly and warm relations with other people.

Dante's Pipe Works provides lunch breaks, reasonable work hours, and wages that are sufficient for their employees to afford essentials such as food and shelter. According to Maslow's hierarchy of needs theory, Dante's Pipe Works addresses an employee's ___ needs.

Job enrichment works best when people have appropriate knowledge, skills, and abilities to perform the job.

Over-reward inequity occurs when an individual perceives that

A manager who has been nagging a worker every day about tardiness and doesn't comment when the worker comes to work on time one day is using negative reinforcement.

Managers can create positive instrumentalities by rewarding people on a performance-contingent basis.

A work schedule that allows a full-time job to be completed in less than the standard five days of 8-hour shifts is referred to as ___.

In the expectancy theory of motivation, the value the individual assigns to possible rewards and other work-related outcomes is called ___.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

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Exam 16: Motivation Theory and Practice

All of the following are guidelines for the effective use of punishment except

Potential disadvantages of telecommuting include all of the following except

The need for power reflects the desire to do something better or more efficiently, to solve problems, or to master complex tasks.

In Herzberg's two-factor theory, interpersonal relations are regarded as ___ factors.

Benedict asked Beatrice to take over his shifts at work several times in one month. Beatrice willingly agreed despite the fact that she won't be paid for working Benedict's shift. She wanted to avoid conflict with Benedict and have him like her as a friend. Beatrice has a high need for ___.

As a result of work sharing, employees whose seniority would protect them from layoffs will lose some income and employees who otherwise would be laid off will continue to work but with reduced earnings.

___ helps in eliminating the problems associated with job simplification by increasing the task variety by periodically shifting workers between different jobs.

According to the ERG theory, ___ needs are desires for physiological well-being.

There are five core job characteristics in the model by Hackman and associates: skill variety, task identity, task significance, autonomy, and feedback.

___ employs people in clearly defined and specialized tasks with narrow job scope.

___ needs are served by job security and adequate compensation and benefits.

According to acquired needs theory, the need for affiliation is a manifestation of the desire to establish and maintain friendly and warm relations with other people.

Dante's Pipe Works provides lunch breaks, reasonable work hours, and wages that are sufficient for their employees to afford essentials such as food and shelter. According to Maslow's hierarchy of needs theory, Dante's Pipe Works addresses an employee's ___ needs.

Job enrichment works best when people have appropriate knowledge, skills, and abilities to perform the job.

Over-reward inequity occurs when an individual perceives that

A manager who has been nagging a worker every day about tardiness and doesn't comment when the worker comes to work on time one day is using negative reinforcement.

Managers can create positive instrumentalities by rewarding people on a performance-contingent basis.

A work schedule that allows a full-time job to be completed in less than the standard five days of 8-hour shifts is referred to as ___.

In the expectancy theory of motivation, the value the individual assigns to possible rewards and other work-related outcomes is called ___.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters