Question 1

Which of the following statements is most correct?

Accepted Answer

A) Key success factors (KSFs)are often necessary,but not sufficient for competitive advantage. 
B) Key success factors (KSFs)are often sufficient,but not necessary for competitive advantage. 
C) Key success factors (KSFs)are neither necessary nor sufficient for competitive advantage. 
D) Key success factors (KSFs)are both necessary and sufficient for competitive advantage. 
E) None of the above statements are correct. 
A) Key success factors (KSFs)are often necessary,but not sufficient for competitive advantage. 
B) Key success factors (KSFs)are often sufficient,but not necessary for competitive advantage. 
C) Key success factors (KSFs)are neither necessary nor sufficient for competitive advantage. 
D) Key success factors (KSFs)are both necessary and sufficient for competitive advantage. 
E) None of the above statements are correct.

Question 2

Which of the following statements concerning the operations management decision is relevant to services?

Accepted Answer

A) There are many objective quality standards. 
B) The customer is not involved in most of the process. 
C) The workforce's technical skills are very important. 
D) Labour standards vary depending on customer requirements. 
E) Ability to inventory may allow the leveling of the output rates. 
A) There are many objective quality standards. 
B) The customer is not involved in most of the process. 
C) The workforce's technical skills are very important. 
D) Labour standards vary depending on customer requirements. 
E) Ability to inventory may allow the leveling of the output rates.

Question 3

The three steps of the operations manager's job,in order,are

Accepted Answer

A) develop the strategy,establish the organizational structure,find the right staff. 
B) develop the strategy,find the right staff,establish the organizational structure. 
C) find the right staff,establish the organizational structure,develop the strategy. 
D) find the right staff,develop the strategy,establish the organizational structure. 
E) establish the organizational structure,find the right staff,develop the strategy. 
A) develop the strategy,establish the organizational structure,find the right staff. 
B) develop the strategy,find the right staff,establish the organizational structure. 
C) find the right staff,establish the organizational structure,develop the strategy. 
D) find the right staff,develop the strategy,establish the organizational structure. 
E) establish the organizational structure,find the right staff,develop the strategy.

Question 4

Which of the following is a reason for globalizing operations?

Accepted Answer

A) reduce costs with a reduction in effectiveness of the supply chain 
B) improve the supply chain while increasing overall costs 
C) understand markets 
D) reduce stockholder approval ratings 
E) increase costs at the risk of stockholder approval ratings 
A) reduce costs with a reduction in effectiveness of the supply chain 
B) improve the supply chain while increasing overall costs 
C) understand markets 
D) reduce stockholder approval ratings 
E) increase costs at the risk of stockholder approval ratings

Question 5

Strategy is not static,but dynamic because of changes in the ________ and ________.

Accepted Answer

organizati

Question 6

The ________ strategy uses exports and licences to penetrate globally.

Accepted Answer

The answer of The ________ strategy uses exports and licences...

Question 7

A strategy is a(n)

Accepted Answer

A) set of opportunities in the marketplace. 
B) broad statement of purpose. 
C) simulation used to test various product line options. 
D) plan for cost reduction. 
E) action plan to achieve the mission. 
A) set of opportunities in the marketplace. 
B) broad statement of purpose. 
C) simulation used to test various product line options. 
D) plan for cost reduction. 
E) action plan to achieve the mission.

Question 8

NAFTA seeks to phase out all trade and tariff barriers among Canada,Mexico,and the United States.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is true of maquiladoras?

Accepted Answer

A) They discourage foreign businesses from outsourcing. 
B) They assess tariffs only on the value-added work done. 
C) They originated in China. 
D) They are not available to Canadian companies. 
E) They can be found in many countries. 
A) They discourage foreign businesses from outsourcing. 
B) They assess tariffs only on the value-added work done. 
C) They originated in China. 
D) They are not available to Canadian companies. 
E) They can be found in many countries.

Question 10

Boeing found its Dreamliner 787 partners in over a dozen ________.

Accepted Answer

The answer of Boeing found its Dreamliner 787 partners in...

Question 11

________ is the stage in product life cycle at which it is a poor time to change quality.

Accepted Answer

The answer of ________ is the stage in product life...

Question 12

Value-chain analysis is used to identify activities that represent,or can develop into,the core competencies of a business.Who introduced this concept?

Accepted Answer

A) Ford 
B) Toyota 
C) Porter 
D) Smith 
E) Taylor 
A) Ford 
B) Toyota 
C) Porter 
D) Smith 
E) Taylor

Question 13

Caterpillar and Texas Instruments are two firms that have benefited from the use of

Accepted Answer

A) the multidomestic strategy option. 
B) the transdomestic corporation strategy. 
C) the transnational strategy option. 
D) the maquiladora system in Europe. 
E) the global strategy option. 
A) the multidomestic strategy option. 
B) the transdomestic corporation strategy. 
C) the transnational strategy option. 
D) the maquiladora system in Europe. 
E) the global strategy option.

Question 14

The ________ strategy utilizes a standardized product across countries.

Accepted Answer

The answer of The ________ strategy utilizes a standardized product...

Question 15

Identify two innovations in aerospace technology used in Boeing's 787 Dreamliner.

Accepted Answer

Technological advances include

Exam 2: Operations Strategy in a Global Environment

Which of the following statements is most correct?

Which of the following statements concerning the operations management decision is relevant to services?

The three steps of the operations manager's job,in order,are

Which of the following is a reason for globalizing operations?

Strategy is not static,but dynamic because of changes in the ________ and ________.

The ________ strategy uses exports and licences to penetrate globally.

A strategy is a(n)

NAFTA seeks to phase out all trade and tariff barriers among Canada,Mexico,and the United States.

Which of the following is true of maquiladoras?

Boeing found its Dreamliner 787 partners in over a dozen ________.

________ is the stage in product life cycle at which it is a poor time to change quality.

Value-chain analysis is used to identify activities that represent,or can develop into,the core competencies of a business.Who introduced this concept?

Caterpillar and Texas Instruments are two firms that have benefited from the use of

The ________ strategy utilizes a standardized product across countries.

Identify two innovations in aerospace technology used in Boeing's 787 Dreamliner.

Operations and Productivity

Project Management

Forecasting

Sustainability in the Supply Chain and Design of Goods and Services

Managing Quality

Process Strategy and Sustainability

Location Strategies

Layout Strategies

Human Resources,job Design,and Work Measurement

Supply-Chain Management

Inventory Management

Aggregate Planning

Material Requirements Planning Mrpand ERP

Short-Term Scheduling

Jit and Lean Operations

Maintenance and Reliability

Statistical Process Control

Capacity and Constraint Management

Supply Chain Management Analytics

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Filters

Strategy is not static,but dynamic because of changes in the and .