Question 1

What term describes how an organization expects to achieve its missions and goals?

Accepted Answer

A) conditional expectation 
B) tactic 
C) SWOT 
D) strategy 
E) competitive advantage 
A) conditional expectation 
B) tactic 
C) SWOT 
D) strategy 
E) competitive advantage

Question 2

Which of the following is the best example of competing on low-cost leadership?

Accepted Answer

A) A firm produces its product with less raw material waste than its competitors. 
B) A firm offers more reliable products than its competitors. 
C) A firm's products are introduced into the market faster than its competitors' products. 
D) A firm's research and development department generates many ideas for new products. 
E) A firm advertises more than its competitors. 
A) A firm produces its product with less raw material waste than its competitors. 
B) A firm offers more reliable products than its competitors. 
C) A firm's products are introduced into the market faster than its competitors' products. 
D) A firm's research and development department generates many ideas for new products. 
E) A firm advertises more than its competitors.

Question 3

Boeing's 787 Dreamliner is a state-of-the-art airplane reflecting the global nature of business in the 21st century and one of the fastest-selling commercial jets in history.It incorporates the latest in a wide range of aerospace technologies including an innovative electronic monitoring system and advances in engine technology that increased fuel efficiency by 8%.Boeing teamed with more than 20 international systems suppliers from over a dozen countries.These partners not only spread the risk but also bring commitment to the table because countries that have a stake in the 787 are more likely to buy from Boeing.Perform a SWOT analysis of Boeing's 787 Dreamliner.

Accepted Answer

Strengths: Technological advances (8% in

Question 4

Which of the following statements best characterizes delivery reliability?

Accepted Answer

A) a company that always delivers on the same day of the week 
B) a company that always delivers at the promised time 
C) a company that delivers more frequently than its competitors 
D) a company that delivers faster than its competitors 
E) a company that has a computerized delivery scheduling system 
A) a company that always delivers on the same day of the week 
B) a company that always delivers at the promised time 
C) a company that delivers more frequently than its competitors 
D) a company that delivers faster than its competitors 
E) a company that has a computerized delivery scheduling system

Question 5

Porter Airlines' core competency is operations.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is an example of globalization of operations strategy?

Accepted Answer

A) Boeing's Dreamliner has engines with higher fuel/payload efficiency. 
B) Ford's new auto models have dent-resistant panels. 
C) A Chinese manufacturer,Haier,now operates plants in the United States. 
D) Hard Rock Café provides an "experience differentiation" at its restaurants. 
E) Porter Airlines focuses on short-haul flights. 
A) Boeing's Dreamliner has engines with higher fuel/payload efficiency. 
B) Ford's new auto models have dent-resistant panels. 
C) A Chinese manufacturer,Haier,now operates plants in the United States. 
D) Hard Rock Café provides an "experience differentiation" at its restaurants. 
E) Porter Airlines focuses on short-haul flights.

Question 7

Multinational organizations can shop from country to country and cut costs through

Accepted Answer

A) higher taxes and tariffs. 
B) higher wage scales. 
C) higher indirect costs. 
D) more stringent regulations. 
E) lower wages,lower indirect costs,and lower taxes and tariffs. 
A) higher taxes and tariffs. 
B) higher wage scales. 
C) higher indirect costs. 
D) more stringent regulations. 
E) lower wages,lower indirect costs,and lower taxes and tariffs.

Question 8

Which of the following does not represent a reason for globalizing operations?

Accepted Answer

A) to reduce costs 
B) to improve the supply chain 
C) to reduce responsiveness 
D) to attract and retain global talent 
E) All of the above are valid reasons for globalizing operations. 
A) to reduce costs 
B) to improve the supply chain 
C) to reduce responsiveness 
D) to attract and retain global talent 
E) All of the above are valid reasons for globalizing operations.

Question 9

The ________ strategy describes a condition in which material,people,and ideas cross or transgress national boundaries.

Accepted Answer

The answer of The ________ strategy describes a condition in...

Question 10

Which of the following influences layout design?

Accepted Answer

A) inventory requirements 
B) capacity needs 
C) personnel levels 
D) technology decisions 
E) All of the above influence layout decisions. 
A) inventory requirements 
B) capacity needs 
C) personnel levels 
D) technology decisions 
E) All of the above influence layout decisions.

Question 11

With regard to the scheduling decision,how are goods-producing organizations different from service companies? Discuss.

Accepted Answer

Goods-producing companies: the

Question 12

Which of the following is not part of value-chain analysis?

Accepted Answer

A) product research 
B) quality management 
C) supply-chain management 
D) marketing 
E) human resources 
A) product research 
B) quality management 
C) supply-chain management 
D) marketing 
E) human resources

Question 13

An organization's ability to generate unique advantages over competitors is central to a successful strategy implementation.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is an example of a response to the global environment?

Accepted Answer

A) Boeing's local sales and production 
B) Benneton's strict limits on design,production,and distribution 
C) a Chinese manufacturer,Haier,producing in China 
D) Ford's partnerships with GM 
E) Ford's partnerships with Volvo and Mazda 
A) Boeing's local sales and production 
B) Benneton's strict limits on design,production,and distribution 
C) a Chinese manufacturer,Haier,producing in China 
D) Ford's partnerships with GM 
E) Ford's partnerships with Volvo and Mazda

Question 15

Which of the international operations strategies involves a focus on high cost reductions and low local responsiveness?

Accepted Answer

A) international strategy 
B) global strategy 
C) transnational strategy 
D) multidomestic strategy 
E) transdomestic strategy 
A) international strategy 
B) global strategy 
C) transnational strategy 
D) multidomestic strategy 
E) transdomestic strategy

Question 16

Hard Rock opened its first restaurant in London in 1971,making it the granddaddy of theme restaurants.Hard Rock has millions of dollars invested in Rock 'n' Roll memorabilia.It employs an "experience strategy" in its 150 restaurants located in 53 countries.Efficient kitchen layouts,motivated personnel,tight schedules and the right ingredients at the right place and time to delight the customers.Perform a SWOT analysis of Hard Rock Café.

Accepted Answer

Strengths: Hard Rock's unique coupling o

Question 17

Identify five countries from which Boeing's 787 Dreamliner has suppliers.

Accepted Answer

France,Germany,UK,It

Question 18

What is SWOT analysis? List its four elements and describe its purpose.

Accepted Answer

The four elements of SWOT are strengths,

Question 19

One reason to globalize is to learn to improve operations.

Accepted Answer

A) True 
 B)False

Question 20

Boeing's development of the 787 Dreamliner is an example of a company obtaining a competitive advantage through product differentiation/innovation.

Accepted Answer

A) True 
 B)False

Exam 2: Operations Strategy in a Global Environment

What term describes how an organization expects to achieve its missions and goals?

Which of the following is the best example of competing on low-cost leadership?

Which of the following statements best characterizes delivery reliability?

Porter Airlines' core competency is operations.

Which of the following is an example of globalization of operations strategy?

Multinational organizations can shop from country to country and cut costs through

Which of the following does not represent a reason for globalizing operations?

The ________ strategy describes a condition in which material,people,and ideas cross or transgress national boundaries.

Which of the following influences layout design?

With regard to the scheduling decision,how are goods-producing organizations different from service companies? Discuss.

Which of the following is not part of value-chain analysis?

An organization's ability to generate unique advantages over competitors is central to a successful strategy implementation.

Which of the following is an example of a response to the global environment?

Which of the international operations strategies involves a focus on high cost reductions and low local responsiveness?

Identify five countries from which Boeing's 787 Dreamliner has suppliers.

What is SWOT analysis? List its four elements and describe its purpose.

One reason to globalize is to learn to improve operations.

Boeing's development of the 787 Dreamliner is an example of a company obtaining a competitive advantage through product differentiation/innovation.

Operations and Productivity

Project Management

Forecasting

Sustainability in the Supply Chain and Design of Goods and Services

Managing Quality

Process Strategy and Sustainability

Location Strategies

Layout Strategies

Human Resources,job Design,and Work Measurement

Supply-Chain Management

Inventory Management

Aggregate Planning

Material Requirements Planning Mrpand ERP

Short-Term Scheduling

Jit and Lean Operations

Maintenance and Reliability

Statistical Process Control

Capacity and Constraint Management

Supply Chain Management Analytics

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Filters