Exam 1: Operations and Productivity

Gibson Valves produces cast bronze valves on an assembly line,currently producing 1600 valves each 8-hour shift.If the productivity is increased by 10%,it would then be:

A knowledge society is one that has migrated from work based on knowledge to one based on manual work.

Henry Ford is known as the Father of Scientific Management.

The Dulac Box plant produces wooden packing boxes to be used in the local seafood industry.Current operations allow the company to make 500 boxes per day,in two 8-hour shifts (250 boxes per shift).The company has introduced some moderate changes in equipment,and conducted appropriate job training,so that production levels have risen to 300 boxes per shift.Labor costs average $10 per hour for each of the 5 full-time workers on each shift.Capital costs were previously $3,000 per day,and rose to $3,200 per day with the equipment modifications.Energy costs were unchanged by the modifications,at $400 per day.What is the firm's multifactor productivity before and after the changes?

A business's stakeholders,whose conflicting perspectives cause ethical and social dilemmas,include:

Which of the following is NOT among the ethical and social challenges facing operations managers?

________ is the operations management challenge that moves more decision making to the individual worker.

Productivity can be improved by:

Competition in the 21st century is no longer between companies;it is between supply chains.

In order to have a career in operations management,one must have a degree in statistics or quantitative methods.

A(n)________ is a global network of organizations and activities that supply a firm with goods and services.

________ is the total of all outputs produced by the transformation process divided by the total of the inputs.

Which of the following influences layout design?

Which of the following is the best example of a pure service?

Henry Ford and ________ are credited with the development of the moving assembly line.

Identify three or more operations-related tasks carried out by Hard Rock Café.

The service sector makes up approximately what percentage of all jobs in the United States?

Because Hard Rock Cafés are themed restaurants,operations managers focus their layout design efforts on attractiveness while paying little attention to efficiency.

Operations management is applicable:

Reasons to study operations management include: