Question 1

Infographics and user-friendly graphs and charts are features of the big data analysis technique known as data visualisation.

Accepted Answer

A) True 
 B)False

Question 2

Arnold is a software developer for a popular social networking company. He is monitoring how many unique posts users generate per minute. Considering the five Vs of big data, which is Arnold most concerned with during this exercise?

Accepted Answer

A)  Value 
B)  Veracity 
C)  Variety 
D)  Velocity 
A)  Value 
B)  Veracity 
C)  Variety 
D)  Velocity

Question 3

While information and communication technology plays an important role in knowledge management, it is not the end in itself.

Accepted Answer

A) True 
 B)False

Question 4

Artificial intelligence programs that simulate interactive human conversation are known as

Accepted Answer

A)  real-time big data. 
B)  digital footprints. 
C)  the Internet of Things (IoT). 
D)  chatbots. 
A)  real-time big data. 
B)  digital footprints. 
C)  the Internet of Things (IoT). 
D)  chatbots.

Question 5

The purpose of knowledge management in a business is to

Accepted Answer

A)  enlarge the knowledge in an organisation. 
B)  enlarge the business itself. 
C)  improve performance and organisational competitiveness. 
D)  improve the skills of staff. 
A)  enlarge the knowledge in an organisation. 
B)  enlarge the business itself. 
C)  improve performance and organisational competitiveness. 
D)  improve the skills of staff.

Question 6

The key to information flows in knowledge management is technology.

Accepted Answer

A) True 
 B)False

Question 7

What are the common problems with sharing knowledge?

Accepted Answer

A)  Lack of time and too much focus on details rather than the big picture. 
B)  Lack of capacity to enforce the implementation of knowledge management effectively. 
C)  Lack of experience in communities of practice 
D)  Lack of qualifications to carry out strategies of knowledge management. 
A)  Lack of time and too much focus on details rather than the big picture. 
B)  Lack of capacity to enforce the implementation of knowledge management effectively. 
C)  Lack of experience in communities of practice 
D)  Lack of qualifications to carry out strategies of knowledge management.

Question 8

In case-based reasoning, knowledge about past experiences is used to solve a current problem.

Accepted Answer

A) True 
 B)False

Question 9

A person's digital footprint refers to

Accepted Answer

A)  artificial intelligence programs that simulate interactive human conversation. 
B)  the body of data that records an individual's digital interactions. 
C)  the integration of physical objects and information networks. 
D)  how valuable data related to a person is to an organisation. 
A)  artificial intelligence programs that simulate interactive human conversation. 
B)  the body of data that records an individual's digital interactions. 
C)  the integration of physical objects and information networks. 
D)  how valuable data related to a person is to an organisation.

Question 10

What is central to knowledge management?

Accepted Answer

A)  Predominantly tacit and explicit knowledge 
B)  The basic investment of the business 
C)  Technology and people 
D)  A qualified programmer 
A)  Predominantly tacit and explicit knowledge 
B)  The basic investment of the business 
C)  Technology and people 
D)  A qualified programmer

Question 11

Which of the following is a privacy risk in the era of big data?

Accepted Answer

A)  A person's digital footprint becoming available 
B)  The use of recommended engines 
C)  The occurrence of an eligible data breach 
D)  The increased prevalence of the Internet of Things 
A)  A person's digital footprint becoming available 
B)  The use of recommended engines 
C)  The occurrence of an eligible data breach 
D)  The increased prevalence of the Internet of Things

Question 12

It is often believed that tacit knowledge is more valuable than explicit knowledge.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following five Vs of big data refers to the diversity of sources, formats and dimensions of data?

Accepted Answer

A)  Volume 
B)  Variety 
C)  Value 
D)  Veracity 
A)  Volume 
B)  Variety 
C)  Value 
D)  Veracity

Question 14

The organisation allows individuals to apply knowledge-management practices to themselves, their role in the organisation and their career development.

Accepted Answer

A) True 
 B)False

Question 15

While case-based reasoning is suitable for solving simple problems, it is not suitable for solving complex problems.

Accepted Answer

A) True 
 B)False

Question 16

Amazon's choices of suggested products that it displays to a consumer is based on a recommendation engine.

Accepted Answer

A) True 
 B)False

Question 17

In which phase of the SECI model does the transfer of knowledge from tacit to explicit occur?

Accepted Answer

A)  Socialisation 
B)  Externalisation 
C)  Combination 
D)  Internalisation 
A)  Socialisation 
B)  Externalisation 
C)  Combination 
D)  Internalisation

Question 18

A successful organisation achieves its business goals with a knowledge-management process by

Accepted Answer

A)  using web-based and digital technology only. 
B)  exploring the potential of its staff. 
C)  changing how people work and earn an income. 
D)  aligning its big data activities and knowledge-management strategies with business objectives and people management. 
A)  using web-based and digital technology only. 
B)  exploring the potential of its staff. 
C)  changing how people work and earn an income. 
D)  aligning its big data activities and knowledge-management strategies with business objectives and people management.

Question 19

The three critical success factors in knowledge-management programs are

Accepted Answer

A)  the leader, the followers and the customers. 
B)  the goals, the outcomes and the relationship between them. 
C)  leadership, knowledge management enablers and application of knowledge across the organisation. 
D)  knowledge leadership, clearly identified business benefits and communication outside the organisation. 
A)  the leader, the followers and the customers. 
B)  the goals, the outcomes and the relationship between them. 
C)  leadership, knowledge management enablers and application of knowledge across the organisation. 
D)  knowledge leadership, clearly identified business benefits and communication outside the organisation.

Exam 12: Managing Big Data and Knowledge

Infographics and user-friendly graphs and charts are features of the big data analysis technique known as data visualisation.

Arnold is a software developer for a popular social networking company. He is monitoring how many unique posts users generate per minute. Considering the five Vs of big data, which is Arnold most concerned with during this exercise?

While information and communication technology plays an important role in knowledge management, it is not the end in itself.

Artificial intelligence programs that simulate interactive human conversation are known as

The purpose of knowledge management in a business is to

The key to information flows in knowledge management is technology.

What are the common problems with sharing knowledge?

In case-based reasoning, knowledge about past experiences is used to solve a current problem.

A person's digital footprint refers to

What is central to knowledge management?

Which of the following is a privacy risk in the era of big data?

It is often believed that tacit knowledge is more valuable than explicit knowledge.

Which of the following five Vs of big data refers to the diversity of sources, formats and dimensions of data?

The organisation allows individuals to apply knowledge-management practices to themselves, their role in the organisation and their career development.

While case-based reasoning is suitable for solving simple problems, it is not suitable for solving complex problems.

Amazon's choices of suggested products that it displays to a consumer is based on a recommendation engine.

In which phase of the SECI model does the transfer of knowledge from tacit to explicit occur?

A successful organisation achieves its business goals with a knowledge-management process by

The three critical success factors in knowledge-management programs are

Communication Foundations

Interpersonal Communication

Emotional Intelligence: Managing Self and Relationships

Negotiation and Conflict Management

Intercultural Communication

Communication Across the Organisation

Leadership

Team and Work Group Communication

Effective Meetings: Face-To-Face and Virtual

Customer Engagement

Public Relations

Researching and Processing Information

Conducting Surveys and Questionnaires

Critical Thinking, Argument, Logic and Persuasion

Communicating Through Visuals

Oral Presentations and Public Speaking

Writing for the Professions

Writing Correspondence, Emails and Short Reports

Writing Long Reports

Writing Reflective Journals

Academic Writing

Social Media

Writing for the Web

The Job Search, Résumés and Interviews in the Digital Era

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