Question 1

What is central to knowledge management?

Accepted Answer

A)  Predominantly tacit and explicit knowledge 
B)  The basic investment of the business 
C)  Technology and people 
D)  A qualified programmer 
A)  Predominantly tacit and explicit knowledge 
B)  The basic investment of the business 
C)  Technology and people 
D)  A qualified programmer

Question 2

Knowledge is defined as

Accepted Answer

A)  information gained and processed through web-based and digital technology. 
B)  data, information and intelligence that can be used to act. 
C)  the analysis of databases in which information is stored. 
D)  information that can be generated using software programs. 
A)  information gained and processed through web-based and digital technology. 
B)  data, information and intelligence that can be used to act. 
C)  the analysis of databases in which information is stored. 
D)  information that can be generated using software programs.

Question 3

While case-based reasoning is suitable for solving simple problems, it is not suitable for solving complex problems.

Accepted Answer

A) True 
 B)False

Question 4

While information and communication technology plays an important role in knowledge management, it is not the end in itself.

Accepted Answer

A) True 
 B)False

Question 5

What are the common problems with sharing knowledge?

Accepted Answer

A)  Lack of time and too much focus on details rather than the big picture. 
B)  Lack of capacity to enforce the implementation of knowledge management effectively. 
C)  Lack of experience in communities of practice 
D)  Lack of qualifications to carry out strategies of knowledge management. 
A)  Lack of time and too much focus on details rather than the big picture. 
B)  Lack of capacity to enforce the implementation of knowledge management effectively. 
C)  Lack of experience in communities of practice 
D)  Lack of qualifications to carry out strategies of knowledge management.

Question 6

Knowledge management involves

Accepted Answer

A)  people who manage an organisation very intelligently. 
B)  organisations that make good use of their intellectual resources. 
C)  the valuing of knowledge in a positive communication climate. 
D)  the process through which organisations generate value by gathering, organising and sharing their intellectual and knowledge-based assets. 
A)  people who manage an organisation very intelligently. 
B)  organisations that make good use of their intellectual resources. 
C)  the valuing of knowledge in a positive communication climate. 
D)  the process through which organisations generate value by gathering, organising and sharing their intellectual and knowledge-based assets.

Question 7

Explicit knowledge is easier to communicate because it

Accepted Answer

A)  cannot be transformed from explicit to tacit knowledge. 
B)  is articulated in procedures, manuals, and paper-based and electronic documents. 
C)  can be embedded in an organisation's culture. 
D)  is indispensable to others in the organisation. 
A)  cannot be transformed from explicit to tacit knowledge. 
B)  is articulated in procedures, manuals, and paper-based and electronic documents. 
C)  can be embedded in an organisation's culture. 
D)  is indispensable to others in the organisation.

Question 8

Which of the following techniques for analysing big data enables the access, examination and integration of large amounts of historical data from multiple data sources?

Accepted Answer

A)  Data visualisation 
B)  Predictive analytics 
C)  Data mining 
D)  In-memory analytics 
A)  Data visualisation 
B)  Predictive analytics 
C)  Data mining 
D)  In-memory analytics

Question 9

A knowledge worker works primarily with technology in the workplace.

Accepted Answer

A) True 
 B)False

Question 10

Amazon's choices of suggested products that it displays to a consumer is based on a recommendation engine.

Accepted Answer

A) True 
 B)False

Question 11

Knowledge work is information-based.

Accepted Answer

A) True 
 B)False

What is central to knowledge management?

Knowledge is defined as

While case-based reasoning is suitable for solving simple problems, it is not suitable for solving complex problems.

While information and communication technology plays an important role in knowledge management, it is not the end in itself.

What are the common problems with sharing knowledge?

Knowledge management involves

Explicit knowledge is easier to communicate because it

Which of the following techniques for analysing big data enables the access, examination and integration of large amounts of historical data from multiple data sources?

A knowledge worker works primarily with technology in the workplace.

Amazon's choices of suggested products that it displays to a consumer is based on a recommendation engine.

Knowledge work is information-based.

Communication Foundations

Interpersonal Communication

Emotional Intelligence: Managing Self and Relationships

Negotiation and Conflict Management

Intercultural Communication

Communication Across the Organisation

Leadership

Team and Work Group Communication

Effective Meetings: Face-To-Face and Virtual

Customer Engagement

Public Relations

Researching and Processing Information

Conducting Surveys and Questionnaires

Critical Thinking, Argument, Logic and Persuasion

Communicating Through Visuals

Oral Presentations and Public Speaking

Writing for the Professions

Writing Correspondence, Emails and Short Reports

Writing Long Reports

Writing Reflective Journals

Academic Writing

Social Media

Writing for the Web

The Job Search, Résumés and Interviews in the Digital Era

Filters

Exam 12: Managing Big Data and Knowledge

What is central to knowledge management?

Knowledge is defined as

While case-based reasoning is suitable for solving simple problems, it is not suitable for solving complex problems.

While information and communication technology plays an important role in knowledge management, it is not the end in itself.

What are the common problems with sharing knowledge?

Knowledge management involves

Explicit knowledge is easier to communicate because it

Which of the following techniques for analysing big data enables the access, examination and integration of large amounts of historical data from multiple data sources?

A knowledge worker works primarily with technology in the workplace.

Amazon's choices of suggested products that it displays to a consumer is based on a recommendation engine.

Knowledge work is information-based.

Communication Foundations

Interpersonal Communication

Emotional Intelligence: Managing Self and Relationships

Negotiation and Conflict Management

Intercultural Communication

Communication Across the Organisation

Leadership

Team and Work Group Communication

Effective Meetings: Face-To-Face and Virtual

Customer Engagement

Public Relations

Researching and Processing Information

Conducting Surveys and Questionnaires

Critical Thinking, Argument, Logic and Persuasion

Communicating Through Visuals

Oral Presentations and Public Speaking

Writing for the Professions

Writing Correspondence, Emails and Short Reports

Writing Long Reports

Writing Reflective Journals

Academic Writing

Social Media

Writing for the Web

The Job Search, Résumés and Interviews in the Digital Era

Filters