Question 1

Big data analytics is used by most corporations today.

Accepted Answer

A) True 
 B)False

Question 2

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was:

Accepted Answer

A)  money. 
B)  days off. 
C)  human relations. 
D)  lighting. 
E)  free food. 
A)  money. 
B)  days off. 
C)  human relations. 
D)  lighting. 
E)  free food.

Question 3

Georgia, an airline CEO, often looks for patterns of movement within the airline industry, focusing on the qualities of rhythm, flow, direction, shape, and networks of relationships. This type of activity, referred to as __________ thinking, allows Georgia to see the structures that underlie complex situations within the industry and company.

Accepted Answer

A)  systems 
B)  qualitative 
C)  quantitative 
D)  conceptual 
E)  contingency 
A)  systems 
B)  qualitative 
C)  quantitative 
D)  conceptual 
E)  contingency

Question 4

The struggle to balance the "things of production" with the "humanity of production" has continued from the nineteenth century to today.

Accepted Answer

A) True 
 B)False

Question 5

Discerning circles of causality is an important element of systems thinking.

Accepted Answer

A) True 
 B)False

Question 6

Systems thinking refers to the fact that managers need to understand the synergy of the separate elements of the organization in order to understand the synergy of the whole organization.

Accepted Answer

A) True 
 B)False

Question 7

Administrative acts and decisions recorded in writing is one of the six characteristics of the ideal bureaucracy.

Accepted Answer

A) True 
 B)False

Question 8

The __________ on management emphasizes the importance of understanding human behaviors, needs, and attitudes in the workplace.

Accepted Answer

humanistic

Question 9

Which of the following refers to managing the sequence of suppliers and purchasers and covers all stages of processing, from obtaining raw materials to distributing finished goods to consumers?

Accepted Answer

A)  E-commerce 
B)  Social business 
C)  Supply chain management 
D)  Knowledge management 
E)  Customer relationship management 
A)  E-commerce 
B)  Social business 
C)  Supply chain management 
D)  Knowledge management 
E)  Customer relationship management

Question 10

Mary Parker Follett contributed to which of the following perspectives on management?

Accepted Answer

A)  Humanistic perspective 
B)  Scientific management 
C)  Social business 
D)  Management science 
E)  Systems thinking 
A)  Humanistic perspective 
B)  Scientific management 
C)  Social business 
D)  Management science 
E)  Systems thinking

Question 11

Theory X and Theory Y were developed by:

Accepted Answer

A)  Douglas McGregor. 
B)  Henry Gantt. 
C)  Max Weber. 
D)  Mary Parker Follett. 
E)  Frank Gilbreth. 
A)  Douglas McGregor. 
B)  Henry Gantt. 
C)  Max Weber. 
D)  Mary Parker Follett. 
E)  Frank Gilbreth.

Question 12

According to a recent survey conducted by Bain & Company, which management tool or technique is the most popular among managers and executives in North American firms?

Accepted Answer

A)  Customer relationship management 
B)  Outsourcing 
C)  Total quality management 
D)  Employee engagement surveys 
E)  Benchmarking 
A)  Customer relationship management 
B)  Outsourcing 
C)  Total quality management 
D)  Employee engagement surveys 
E)  Benchmarking

Question 13

Maslow's hierarchy of needs started with which of following needs?

Accepted Answer

A)  Esteem 
B)  Self-actualization 
C)  Safety 
D)  Physiological 
E)  Belongingness 
A)  Esteem 
B)  Self-actualization 
C)  Safety 
D)  Physiological 
E)  Belongingness

Question 14

__________, also called the quantitative perspective, uses mathematics, statistical techniques, and computer technology to facilitate management decision making, particularly for complex problems.

Accepted Answer

The answer of __________, also called the quantitative perspective, uses...

Question 15

Systems thinking develops theories about human behavior based on scientific methods and study.

Accepted Answer

A) True 
 B)False

Question 16

Mary Parker Follett's approach to leadership stressed the importance of engineering techniques rather than people.

Accepted Answer

A) True 
 B)False

Question 17

Within his role as a financial accountant, Roger uses the capital asset pricing model and other mathematical tools to help clients keep track of their finances. Which subfield of the classical perspective does Roger apply most at his work?

Accepted Answer

A)  Quantitative perspective 
B)  Qualitative perspective 
C)  Administrative principles approach 
D)  Behavioral sciences approach 
E)  Scientific management 
A)  Quantitative perspective 
B)  Qualitative perspective 
C)  Administrative principles approach 
D)  Behavioral sciences approach 
E)  Scientific management

Question 18

Disney's FastPass program is an example of the application of:

Accepted Answer

A)  unity of direction. 
B)  quantitative techniques. 
C)  big data analytics. 
D)  qualitative techniques. 
E)  supply chain management. 
A)  unity of direction. 
B)  quantitative techniques. 
C)  big data analytics. 
D)  qualitative techniques. 
E)  supply chain management.

Question 19

Who is considered the "first lady of management?"

Accepted Answer

A)  Mary Parker Follett 
B)  Lillian Gilbreth 
C)  Carly Fiorona 
D)  Maxine Weber 
E)  Anne Adams 
A)  Mary Parker Follett 
B)  Lillian Gilbreth 
C)  Carly Fiorona 
D)  Maxine Weber 
E)  Anne Adams

Question 20

An assumption of Theory Y is that the average human being has an inherent dislike of work and will avoid it if possible.

Accepted Answer

A) True 
 B)False

Big data analytics is used by most corporations today.

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was:

The struggle to balance the "things of production" with the "humanity of production" has continued from the nineteenth century to today.

Discerning circles of causality is an important element of systems thinking.

Systems thinking refers to the fact that managers need to understand the synergy of the separate elements of the organization in order to understand the synergy of the whole organization.

Administrative acts and decisions recorded in writing is one of the six characteristics of the ideal bureaucracy.

The __________ on management emphasizes the importance of understanding human behaviors, needs, and attitudes in the workplace.

Which of the following refers to managing the sequence of suppliers and purchasers and covers all stages of processing, from obtaining raw materials to distributing finished goods to consumers?

Mary Parker Follett contributed to which of the following perspectives on management?

Theory X and Theory Y were developed by:

According to a recent survey conducted by Bain & Company, which management tool or technique is the most popular among managers and executives in North American firms?

Maslow's hierarchy of needs started with which of following needs?

__________, also called the quantitative perspective, uses mathematics, statistical techniques, and computer technology to facilitate management decision making, particularly for complex problems.

Systems thinking develops theories about human behavior based on scientific methods and study.

Mary Parker Follett's approach to leadership stressed the importance of engineering techniques rather than people.

Within his role as a financial accountant, Roger uses the capital asset pricing model and other mathematical tools to help clients keep track of their finances. Which subfield of the classical perspective does Roger apply most at his work?

Disney's FastPass program is an example of the application of:

Who is considered the "first lady of management?"

An assumption of Theory Y is that the average human being has an inherent dislike of work and will avoid it if possible.

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 2: The Evolution of Management Thinking

Big data analytics is used by most corporations today.

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was:

The struggle to balance the "things of production" with the "humanity of production" has continued from the nineteenth century to today.

Discerning circles of causality is an important element of systems thinking.

Systems thinking refers to the fact that managers need to understand the synergy of the separate elements of the organization in order to understand the synergy of the whole organization.

Administrative acts and decisions recorded in writing is one of the six characteristics of the ideal bureaucracy.

The __________ on management emphasizes the importance of understanding human behaviors, needs, and attitudes in the workplace.

Which of the following refers to managing the sequence of suppliers and purchasers and covers all stages of processing, from obtaining raw materials to distributing finished goods to consumers?

Mary Parker Follett contributed to which of the following perspectives on management?

Theory X and Theory Y were developed by:

According to a recent survey conducted by Bain & Company, which management tool or technique is the most popular among managers and executives in North American firms?

Maslow's hierarchy of needs started with which of following needs?

__________, also called the quantitative perspective, uses mathematics, statistical techniques, and computer technology to facilitate management decision making, particularly for complex problems.

Systems thinking develops theories about human behavior based on scientific methods and study.

Mary Parker Follett's approach to leadership stressed the importance of engineering techniques rather than people.

Within his role as a financial accountant, Roger uses the capital asset pricing model and other mathematical tools to help clients keep track of their finances. Which subfield of the classical perspective does Roger apply most at his work?

Disney's FastPass program is an example of the application of:

Who is considered the "first lady of management?"

An assumption of Theory Y is that the average human being has an inherent dislike of work and will avoid it if possible.

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters