Question 1

Scientific management developed a standard method for performing each job.

Accepted Answer

A) True 
 B)False

Question 2

A consultant who recommends the effectiveness of sensitivity training to every organization he serves is violating the basics of:

Accepted Answer

A)  systems thinking. 
B)  organization development. 
C)  contingency view. 
D)  scientific management. 
E)  the acceptance theory of authority. 
A)  systems thinking. 
B)  organization development. 
C)  contingency view. 
D)  scientific management. 
E)  the acceptance theory of authority.

Question 3

Scientific management focuses on employee competence, whereas the administrative principles approach focuses on work flow through the organization.

Accepted Answer

A) True 
 B)False

Question 4

Management science emerged after World War II to treat problems associated with:

Accepted Answer

A)  modern global warfare. 
B)  environmental issues. 
C)  employee involvement. 
D)  Germany. 
E)  improving manufacturing. 
A)  modern global warfare. 
B)  environmental issues. 
C)  employee involvement. 
D)  Germany. 
E)  improving manufacturing.

Question 5

__________ emphasizes the importance of understanding human behaviors, needs, and attitudes in the workplace, as well as social interactions and group processes.

Accepted Answer

A)  The humanistic perspective 
B)  The classical perspective 
C)  Scientific management 
D)  The bureaucratic organizations approach 
E)  The contingency view 
A)  The humanistic perspective 
B)  The classical perspective 
C)  Scientific management 
D)  The bureaucratic organizations approach 
E)  The contingency view

Question 6

By using the personal data that you put on your page, Facebook tracks and monitors your online behavior and then searches through all that data to identify and suggest potential "friends." This is an example of:

Accepted Answer

A)  social business. 
B)  engagement. 
C)  management science. 
D)  synergy. 
E)  big data analytics. 
A)  social business. 
B)  engagement. 
C)  management science. 
D)  synergy. 
E)  big data analytics.

Question 7

According to Douglas McGregor, the classical perspective on management was based on __________ assumptions about workers.

Accepted Answer

A)  Theory X 
B)  Theory Y 
C)  Theory Z 
D)  Theory A 
E)  realistic 
A)  Theory X 
B)  Theory Y 
C)  Theory Z 
D)  Theory A 
E)  realistic

Question 8

Britney Marr
The opportunity to gain a foothold in the snack cracker industry had just been found. Britney Marr, an account executive manager for Baked Wheat Industries, had developed an interest in wheat crackers two months ago when one of her newly hired account execs, Amy Bender, had convinced her about the high margins and promising future associated with that market. Marr had always believed that if you do your homework in hiring the best people, then it only makes sense to listen to their recommendations and implement their suggestions.
Marr had given her approval to Bender to explore opportunities to move into this promising new market. This morning, Bender had reported that the Jackson Corporation had severed its contract with Feel Good Crackers Incorporated. Apparently, the Feel Good salesman had shared sensitive information about Jackson at a cocktail party. Bender had already established a good relationship with Feel Good buyers, and so she recognized this as an opportunity to expand her market into wheat crackers.
-From a systems thinking perspective,:

Accepted Answer

A)  Marr should manage the separate units of Baked Wheat Industries independently. 
B)  Marr should listen to and reward her people well to increase synergy. 
C)  the Jackson account was lost because Feel Good was too closed to its environment. 
D)  all of these. 
E)  none of these. 
A)  Marr should manage the separate units of Baked Wheat Industries independently. 
B)  Marr should listen to and reward her people well to increase synergy. 
C)  the Jackson account was lost because Feel Good was too closed to its environment. 
D)  all of these. 
E)  none of these.

Question 9

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

Accepted Answer

A)  Time and work chart 
B)  Gantt chart 
C)  Time and motion chart 
D)  Production and delivery chart 
E)  Gilbreth chart 
A)  Time and work chart 
B)  Gantt chart 
C)  Time and motion chart 
D)  Production and delivery chart 
E)  Gilbreth chart

Question 11

The field of management that specializes in the physical production of goods or services refers to operations management.

Accepted Answer

A) True 
 B)False

Question 12

The __________ tells managers that what works in one organizational situation might not work in others.

Accepted Answer

The answer of The __________ tells managers that what works...

Question 13

The Hawthorne studies resulted in the movement towards scientific management.

Accepted Answer

A) True 
 B)False

Question 14

The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles.

Accepted Answer

A) True 
 B)False

Question 15

Weber perceived bureaucracy as a threat to basic personal liberties but also recognized it as the most efficient and rational form of organizing.

Accepted Answer

A) True 
 B)False

Question 16

UPS is successful in the package delivery market. One important reason for this success is the concept of:

Accepted Answer

A)  globalization. 
B)  employee flexibility. 
C)  loose standards. 
D)  bureaucracy. 
E)  a nonbureaucratic organizational system. 
A)  globalization. 
B)  employee flexibility. 
C)  loose standards. 
D)  bureaucracy. 
E)  a nonbureaucratic organizational system.

Question 17

Frederick Taylor's contributions were in the field of:

Accepted Answer

A)  scientific management. 
B)  the human resources perspective. 
C)  the human relations movement. 
D)  management science. 
E)  the behavioral sciences approach. 
A)  scientific management. 
B)  the human resources perspective. 
C)  the human relations movement. 
D)  management science. 
E)  the behavioral sciences approach.

Question 18

A supply chain is a network of multiple businesses and individuals that are connected through the flow of products or services.

Accepted Answer

A) True 
 B)False

Question 19

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational, scientific approach to the study of management and sought to turn organizations efficient operating machines is called __________.

Accepted Answer

classical

Question 20

Which of the following is not an assumption of Theory Y?

Accepted Answer

A)  The average human being learns, under proper conditions, not only to accept but to seek responsibility. 
B)  The capacity to exercise a relatively high degree of imagination, ingenuity, and creativity in the solution of organizational problems is narrowly distributed in the population. 
C)  External control and the threat of punishment are not the only means for bringing about effort toward organizational objectives. 
D)  Under the conditions of modern industrial life, the intellectual potentialities of the average human being are only partially utilized. 
E)  The expenditure of physical and mental effort in work is as natural as play or rest. 
A)  The average human being learns, under proper conditions, not only to accept but to seek responsibility. 
B)  The capacity to exercise a relatively high degree of imagination, ingenuity, and creativity in the solution of organizational problems is narrowly distributed in the population. 
C)  External control and the threat of punishment are not the only means for bringing about effort toward organizational objectives. 
D)  Under the conditions of modern industrial life, the intellectual potentialities of the average human being are only partially utilized. 
E)  The expenditure of physical and mental effort in work is as natural as play or rest.

Scientific management developed a standard method for performing each job.

A consultant who recommends the effectiveness of sensitivity training to every organization he serves is violating the basics of:

Scientific management focuses on employee competence, whereas the administrative principles approach focuses on work flow through the organization.

Management science emerged after World War II to treat problems associated with:

__________ emphasizes the importance of understanding human behaviors, needs, and attitudes in the workplace, as well as social interactions and group processes.

By using the personal data that you put on your page, Facebook tracks and monitors your online behavior and then searches through all that data to identify and suggest potential "friends." This is an example of:

According to Douglas McGregor, the classical perspective on management was based on __________ assumptions about workers.

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

The field of management that specializes in the physical production of goods or services refers to operations management.

The __________ tells managers that what works in one organizational situation might not work in others.

The Hawthorne studies resulted in the movement towards scientific management.

The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles.

Weber perceived bureaucracy as a threat to basic personal liberties but also recognized it as the most efficient and rational form of organizing.

UPS is successful in the package delivery market. One important reason for this success is the concept of:

Frederick Taylor's contributions were in the field of:

A supply chain is a network of multiple businesses and individuals that are connected through the flow of products or services.

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational, scientific approach to the study of management and sought to turn organizations efficient operating machines is called __________.

Which of the following is not an assumption of Theory Y?

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 2: The Evolution of Management Thinking

Scientific management developed a standard method for performing each job.

A consultant who recommends the effectiveness of sensitivity training to every organization he serves is violating the basics of:

Scientific management focuses on employee competence, whereas the administrative principles approach focuses on work flow through the organization.

Management science emerged after World War II to treat problems associated with:

__________ emphasizes the importance of understanding human behaviors, needs, and attitudes in the workplace, as well as social interactions and group processes.

By using the personal data that you put on your page, Facebook tracks and monitors your online behavior and then searches through all that data to identify and suggest potential "friends." This is an example of:

According to Douglas McGregor, the classical perspective on management was based on __________ assumptions about workers.

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

The field of management that specializes in the physical production of goods or services refers to operations management.

The __________ tells managers that what works in one organizational situation might not work in others.

The Hawthorne studies resulted in the movement towards scientific management.

The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles.

Weber perceived bureaucracy as a threat to basic personal liberties but also recognized it as the most efficient and rational form of organizing.

UPS is successful in the package delivery market. One important reason for this success is the concept of:

Frederick Taylor's contributions were in the field of:

A supply chain is a network of multiple businesses and individuals that are connected through the flow of products or services.

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational, scientific approach to the study of management and sought to turn organizations efficient operating machines is called __________.

Which of the following is not an assumption of Theory Y?

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters