Question 1

Organization development is a specific set of management techniques based in the behavioral sciences approach.

Accepted Answer

A) True 
 B)False

Question 2

The earliest forms of management were on the needs of people.

Accepted Answer

A) True 
 B)False

Question 3

__________ is considered the "father of scientific management."

Accepted Answer

A)  Frank B. Gilbreth 
B)  Elton Mayo 
C)  Henry Gantt 
D)  Douglas McGregor 
E)  Frederick W. Taylor 
A)  Frank B. Gilbreth 
B)  Elton Mayo 
C)  Henry Gantt 
D)  Douglas McGregor 
E)  Frederick W. Taylor

Question 4

The assembly line is most consistent with which of the following general principles of management?

Accepted Answer

A)  Unity of command 
B)  Division of work 
C)  Authority 
D)  Scalar chain 
E)  None of these 
A)  Unity of command 
B)  Division of work 
C)  Authority 
D)  Scalar chain 
E)  None of these

Question 5

Frederick W. Taylor developed systems thinking and emphasized the 14 principles of management that should guide managerial behavior.

Accepted Answer

A) True 
 B)False

Question 6

Jessica is a recent college graduate who grew up technologically adept. She is seeking a job that has a flexible, collaborative work environment that is challenging and supportive and has many opportunities for furthering her career. Based on this information, Jessica is most likely a __________ employee.

Accepted Answer

A)  Baby Boomer 
B)  Generation X 
C)  Millennial 
D)  Generation Z 
E)  Traditionalist 
A)  Baby Boomer 
B)  Generation X 
C)  Millennial 
D)  Generation Z 
E)  Traditionalist

Question 7

With a focus on things of production, management focus on meeting human needs for greater motivation and engagement to increase effectiveness.

Accepted Answer

A) True 
 B)False

Question 8

Standardization of work and wage incentives are characteristics of behavioral science.

Accepted Answer

A) True 
 B)False

Question 9

Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a __________ manager.

Accepted Answer

A)  Theory X 
B)  Theory Y 
C)  Theory Z 
D)  Theory A 
E)  tradtionalist 
A)  Theory X 
B)  Theory Y 
C)  Theory Z 
D)  Theory A 
E)  tradtionalist

Question 10

__________ refers to a chain of authority extending from top to the bottom of the organization and including every employee.

Accepted Answer

A)  Unity of command 
B)  Division of labor 
C)  Unity of direction 
D)  The scalar chain 
E)  Adequate manpower 
A)  Unity of command 
B)  Division of labor 
C)  Unity of direction 
D)  The scalar chain 
E)  Adequate manpower

Question 11

Operations research grew directly out of World War II groups and is based on:

Accepted Answer

A)  group dynamics. 
B)  employees in crisis. 
C)  production in turbulent times. 
D)  mathematical model building. 
E)  none of these. 
A)  group dynamics. 
B)  employees in crisis. 
C)  production in turbulent times. 
D)  mathematical model building. 
E)  none of these.

Question 12

Genex Dynamics is a ballistics company that uses the unity of command, scalar chain, and division of work principles. These are part of which management philosophy?

Accepted Answer

A)  Administrative principles approach 
B)  Bureaucratic organizations approach 
C)  Scientific management 
D)  Humanistic resources perspective 
E)  Behavioral sciences approach 
A)  Administrative principles approach 
B)  Bureaucratic organizations approach 
C)  Scientific management 
D)  Humanistic resources perspective 
E)  Behavioral sciences approach

Question 13

Time and motion studies that resulted in drastic reduction in the time that patients spent on the operating table were pioneered by:

Accepted Answer

A)  Edward Deming. 
B)  Henry Gantt. 
C)  Max Weber. 
D)  Mary Parker Follett. 
E)  Frank Gilbreth. 
A)  Edward Deming. 
B)  Henry Gantt. 
C)  Max Weber. 
D)  Mary Parker Follett. 
E)  Frank Gilbreth.

Question 14

Which of the following statements regarding studying history is not true?

Accepted Answer

A)  Studying history is a way to improve conceptual skills. 
B)  Studying history means developing an understanding of the impact of societal forces on organizations. 
C)  Studying history is a way to achieve strategic thinking. 
D)  Studying history means arranging events in chronological order. 
E)  None of these statements are correct. 
A)  Studying history is a way to improve conceptual skills. 
B)  Studying history means developing an understanding of the impact of societal forces on organizations. 
C)  Studying history is a way to achieve strategic thinking. 
D)  Studying history means arranging events in chronological order. 
E)  None of these statements are correct.

Question 15

The concept that the whole is greater than the sum of its parts is known as __________.

Accepted Answer

The answer of The concept that the whole is greater...

Question 16

Frank Gilbreth felt that efficiency equated with:

Accepted Answer

A)  one best way to do work. 
B)  leadership flows from the top down. 
C)  procedures and policies. 
D)  scientific management. 
E)  bureaucracy. 
A)  one best way to do work. 
B)  leadership flows from the top down. 
C)  procedures and policies. 
D)  scientific management. 
E)  bureaucracy.

Question 17

A criticism of human relations management is that it ignores the social context and workers' needs.

Accepted Answer

A) True 
 B)False

Question 18

Fayol's unity of command principle emphasizes that each subordinate receives orders from one-and only one-superior.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following refers to financial managers and others who base their decisions on complex quantitative analysis, under the assumption that using advanced mathematics and sophisticated computer technology can accurately predict how the market works?

Accepted Answer

A)  "Stems" 
B)  "Yuppies" 
C)  "Quals" 
D)  "Quants" 
E)  "Fins" 
A)  "Stems" 
B)  "Yuppies" 
C)  "Quals" 
D)  "Quants" 
E)  "Fins"

Question 20

Britney Marr
The opportunity to gain a foothold in the snack cracker industry had just been found. Britney Marr, an account executive manager for Baked Wheat Industries, had developed an interest in wheat crackers two months ago when one of her newly hired account execs, Amy Bender, had convinced her about the high margins and promising future associated with that market. Marr had always believed that if you do your homework in hiring the best people, then it only makes sense to listen to their recommendations and implement their suggestions.
Marr had given her approval to Bender to explore opportunities to move into this promising new market. This morning, Bender had reported that the Jackson Corporation had severed its contract with Feel Good Crackers Incorporated. Apparently, the Feel Good salesman had shared sensitive information about Jackson at a cocktail party. Bender had already established a good relationship with Feel Good buyers, and so she recognized this as an opportunity to expand her market into wheat crackers.
-Marr's behavior provides an example of:

Accepted Answer

A)  the use of the scalar chain. 
B)  division of organization. 
C)  the principle of inversion. 
D)  unity of direction. 
E)  all of these. 
A)  the use of the scalar chain. 
B)  division of organization. 
C)  the principle of inversion. 
D)  unity of direction. 
E)  all of these.

Organization development is a specific set of management techniques based in the behavioral sciences approach.

The earliest forms of management were on the needs of people.

__________ is considered the "father of scientific management."

The assembly line is most consistent with which of the following general principles of management?

Frederick W. Taylor developed systems thinking and emphasized the 14 principles of management that should guide managerial behavior.

With a focus on things of production, management focus on meeting human needs for greater motivation and engagement to increase effectiveness.

Standardization of work and wage incentives are characteristics of behavioral science.

Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a __________ manager.

__________ refers to a chain of authority extending from top to the bottom of the organization and including every employee.

Operations research grew directly out of World War II groups and is based on:

Genex Dynamics is a ballistics company that uses the unity of command, scalar chain, and division of work principles. These are part of which management philosophy?

Time and motion studies that resulted in drastic reduction in the time that patients spent on the operating table were pioneered by:

Which of the following statements regarding studying history is not true?

The concept that the whole is greater than the sum of its parts is known as __________.

Frank Gilbreth felt that efficiency equated with:

A criticism of human relations management is that it ignores the social context and workers' needs.

Fayol's unity of command principle emphasizes that each subordinate receives orders from one-and only one-superior.

Which of the following refers to financial managers and others who base their decisions on complex quantitative analysis, under the assumption that using advanced mathematics and sophisticated computer technology can accurately predict how the market works?

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 2: The Evolution of Management Thinking

Organization development is a specific set of management techniques based in the behavioral sciences approach.

The earliest forms of management were on the needs of people.

__________ is considered the "father of scientific management."

The assembly line is most consistent with which of the following general principles of management?

Frederick W. Taylor developed systems thinking and emphasized the 14 principles of management that should guide managerial behavior.

With a focus on things of production, management focus on meeting human needs for greater motivation and engagement to increase effectiveness.

Standardization of work and wage incentives are characteristics of behavioral science.

Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a __________ manager.

__________ refers to a chain of authority extending from top to the bottom of the organization and including every employee.

Operations research grew directly out of World War II groups and is based on:

Genex Dynamics is a ballistics company that uses the unity of command, scalar chain, and division of work principles. These are part of which management philosophy?

Time and motion studies that resulted in drastic reduction in the time that patients spent on the operating table were pioneered by:

Which of the following statements regarding studying history is not true?

The concept that the whole is greater than the sum of its parts is known as __________.

Frank Gilbreth felt that efficiency equated with:

A criticism of human relations management is that it ignores the social context and workers' needs.

Fayol's unity of command principle emphasizes that each subordinate receives orders from one-and only one-superior.

Which of the following refers to financial managers and others who base their decisions on complex quantitative analysis, under the assumption that using advanced mathematics and sophisticated computer technology can accurately predict how the market works?

The World of Innovative Management

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters