Exam 8: Managing Human Resources and Labour Relations

Six automotive companies have been getting together to plan strategies and to exchange information about how to manage relations with unions. This group is known as

Video assessment refers to

What is the first step in obtaining applicants who are both interested in and qualified for available jobs?

Computers B Us is thinking about evaluating the performance of its software programmers based on the market success of the products that they produce. This idea is vulnerable to what criticism?

Jane, a supervisor, has offered George, a subordinate, a raise and promotion in exchange for a sexual relationship. This is an example of ________ harassment.

Once the recruiting process has attracted a pool of applicants, the next step is to select someone to hire. The intent of the selection process is to gather information from applicants that will predict their job success. The organization can only gather information about factors that are predictive of future performance. This process is called

An insurance company is negotiating with its labour union on varying aspects of the compensation package including remuneration and benefits. Which strategy would be most appropriate for the CEO to use in reaching agreement on the contract terms for the amount of staff vacation?

List the various categories of contingent workers.

Explain the similarities and the differences among mediation, voluntary arbitration, and compulsory arbitration.

What is a labour union? Why is it formed and what purpose does it serve?

What are the two basic types of unions?

Domino Grace is a financial services firm. Currently, it offers competitive salaries and very generous benefit packages. The cost of those packages is very high, but the company believes that these benefits have helped it attract and keep top talent. Domino Grace is completing a merger with Kryptos, Inc. Salaries at Kryptos are slightly below industry averages, and the benefit packages it offers are considerably worse than those offered by Domino Grace. Domino Grace believes that the merger would be in the best interest of the company, but employees at Domino Grace are resisting this change in part because they are worried that they will lose their outstanding benefits after a merger is complete. The CEO of Domino Grace believes that the best way to overcome the employees' resistance to change is through education and communication. The Kryptos CEO believes that it will be necessary to force the employees to accept the changes. Which of the following, if true, would undermine the Kryptos CEO's argument?

The simple ranking method requires a manager to rank-order, from top to bottom or from best to worst, each member of a particular workgroup or department.

The use of newspaper advertisements, visits to high schools, colleges, and university campuses, and use of employment agencies are part of

What are the key activities of human resource management?

Labour gained the right to collectively bargain with the passage of the Industrial Disputes Investigation Act.

Compensation includes not only wages or salaries but incentives and benefits programs as well.

List two team and group incentive plans.

Florabunda, a national wholesale plant supply company that caters to home gardeners, maintains greenhouses in several locations. These provide flower and vegetable seedlings for nurseries and garden centres nationwide and also pots of flowering plants, such as tulips and poinsettias, for other holidays. Relations with employees seemed smooth for some years, but over time the firm has come to rely on short-term contingent labour, especially in the spring when Florabunda fulfills large standing orders for bedding plants. At one of its largest greenhouse locations, employees invite the United Food and Commercial Workers (UFCW) to represent them as a union. The Florabunda greenhouse engages in collective bargaining with the UFCW. A key issue involves workplace safety, as the greenhouses are often fumigated with pesticides to kill insects. Management claims that it takes customary and effective precautions to protect the health of its workers, whereas the union expresses concerns that the pesticides might cause long-term health problems. While bargaining over the workplace safety issue, which of the following strategies would be most beneficial in keeping the process moving ahead in good faith?

The type of incentive program for major league baseball players that will pay them extra money for hitting over .300 or making the All-Star team is called