Exam 8: Managing Human Resources and Labour Relations

A profit-sharing plan means that employees receive a bonus when they reduce costs.

Categories of contingent workers include independent contractors, but not on-call workers.

After several years of sound but unimpressive performance, Foothill Federal was bought out by Cashcorp, a much larger financial organization. Hoping to turn the new network into a stronger asset to the corporation, Cashcorp's managers begin by examining Foothill's existing performance appraisal process. Cashcorp managers quickly determine that employee evaluations have been handled very superficially in the past, typically by division managers at the central location. As a result, seniority, rather than productivity, has been the primary rationale for promotions and rewards. The HR manager assigned to integrating Foothill into the Cashcorp family immediately sees that changes will need to be made in the performance appraisal process. However, he does not want to move too rashly, as the merger has already made the Foothill workforce worried that extensive terminations and layoffs are imminent. Which of the following, if true, would most strongly support changing who is responsible for performance appraisals at Foothill?

Which of the following statements about mediation is correct?

Elsie, a pilot, is using a simulator to learn how to fly a new jet without ever leaving the ground. In order to learn this new skill set, Elsie is using

Dexterity Business School provides short-term training workshops to a variety of corporations, out of a chain of small centres across the country. The instructors leading the workshops are hired on a contingent basis, and paid a set lump sum for each program. A supervisor at each location is responsible for recruiting instructors and providing them with Dexterity's prepared teaching materials. At the Canal City location, Andy Ashe has been leading these workshops for several years, and has been asked back several times by local businesses who find his workshops especially popular because of his verbal skills and keen sense of humor. The supervisor, Charlotte Monahan, has found that while her location contracts with several other instructors, businesses often ask for Ashe by name, even agreeing to postpone their contracted sessions until he is available. Dexterity's policies state that all contingent instructors are paid the same rate per workshop. Nevertheless, Ashe is aware of his popularity, and requests that Monahan start giving him a higher rate for his workshops. Which of the following, if true, would most strengthen Ashe's case?

The Constitution Act

Forecasting demand may result in plans to hire additional employees or plans to reduce the size of the workforce.

Evaluating each potential candidate for an existing job opening and deciding on whom to extend a job offer to is called

When migrant workers in Manitoba voted to no longer be represented by their union, this was an example of

Suppose that in labour negotiations with management, the Amalgamated Ditch Diggers proposed wage increases be tied to the consumer price index. This is called a(n) ________ clause.

What is the source of power for labour unions?

John is reading a document which describes the conditions under which his job will be done, the ways in which it relates to other positions, and the duties he needs to perform. John is probably looking at

John has been gathering information from a variety of sources, including a manager's subordinates, in order to assess their performance. He is conducting

Which of the following is correct with respect to behaviour-based interviewing?

The term "bona fide occupational requirement" means that an employer can choose one worker over another based on overriding characteristics of the job.

After negotiations failed, Acme Baskets, Inc. may choose to use a(n) ________ to prevent union employees from coming to work.

________ distribute bonuses to all employees in a company based upon reduced costs from working more efficiently.

Which selection technique is most likely to introduce bias?

The process of determining the predictive value of information is called forecasting.