Exam 8: Managing Human Resources and Labour Relations

The first step in selection is

Originally, courts ruled against unions on the basis that

Which occupations have over 80 percent unionized workers?

After several years of sound but unimpressive performance, Foothill Federal was bought out by Cashcorp, a much larger financial organization. Hoping to turn the new network into a stronger asset to the corporation, Cashcorp's managers begin by examining Foothill's existing performance appraisal process. Cashcorp managers quickly determine that employee evaluations have been handled very superficially in the past, typically by division managers at the central location. As a result, seniority, rather than productivity, has been the primary rationale for promotions and rewards. The HR manager assigned to integrating Foothill into the Cashcorp family immediately sees that changes will need to be made in the performance appraisal process. However, he does not want to move too rashly, as the merger has already made the Foothill workforce worried that extensive terminations and layoffs are imminent. Which of the following, if true, would most strongly support beginning a thorough performance appraisal of the Foothill locations by reassessing performance criteria?

What challenges are unions facing?

The federal Pooled Registered Pension Plan Act

Comparing dissimilar jobs, such as those of nurses and mechanics, would be most likely necessary if a manager is pursuing the idea of

Which of the following is a management tactic used to break a bargaining impasse?

Crescendo Inc. distributes musical and band instruments nationwide. Reductions in high school musical programs and the economic recession have led to a sharp downturn in sales. Because of this, a salary freeze has been in effect for three years and increases in supplementary health care premiums have cut into workers' take-home pay. Nevertheless, the firm has avoided layoffs, the workforce has experienced minimal turnover, and the firm has lost only a handful of employees, mostly for health reasons. The CEO considers this continuity of the workforce a healthy sign, but the human resources director is less sanguine. She feels that the workplace culture is becoming inbred and too focused on maintaining job security rather than looking for ways to be truly engaged in the company's goals. Which of the following, if true, would support the HR director's position that the firm's workforce is at risk of becoming disengaged?

Shawn has been hurt while working on his job. The cost for him to have the injury repaired and to recuperate is covered under

When an employee performance rater recalls examples of especially good or poor performance by an employee, this is called

When does an impasse occur? What are some of the actions which unions can take when their demands are not met?

What are the two documents that result from job analysis?

Which of the following is not part of orientation?

What is the purpose of incentive pay plans?

Job analysis is a detailed study of a job to determine the specific duties and the human qualities required to perform that job.

The federal Pooled Registered Pension Plan Act allows individuals to contribute to a defined contribution pension plan even if their employer does not offer a pension plan.

Health Connect is a start-up software development company specializing in the design of imaging for medical practitioners. They are at the stage where they need to recruit a team of technical employees. Which of the following is the best reason for not relying solely on interviews when recruiting the technical staff?

Which of the following is correct with respect to training?

Louis, an information technology manager, needs to select a new employee. Which of the following would Louis not normally use as a part of the employee selection process?