Question 1

One of the challenges facing unions is employment growth in service industries, where union power has traditionally not been strong.

Accepted Answer

A) True 
 B)False

Question 2

Explain the tactics that management can use to offset the union's power. Explain the tactics at their disposal.

Accepted Answer

Tactics include the lockout (the company

Question 3

When forecasting demand

Accepted Answer

A)  industry comparisons are mandatory. 
B)  the company forecasts the number and type of people who will be available for hiring from the labour market at large. 
C)  employees are interviewed and asked how long they think they will remain with the company. 
D)  employees sign a contract stating the number of years they will stay. 
E)  a company must assess trends in past HR usage, future organizational plans, and general economic trends. 
A)  industry comparisons are mandatory. 
B)  the company forecasts the number and type of people who will be available for hiring from the labour market at large. 
C)  employees are interviewed and asked how long they think they will remain with the company. 
D)  employees sign a contract stating the number of years they will stay. 
E)  a company must assess trends in past HR usage, future organizational plans, and general economic trends.

Question 4

A critical incident is an example of especially good or poor performance on the part of an employee.

Accepted Answer

A) True 
 B)False

Question 5

What is the purpose of a skills inventory?

Accepted Answer

A)  To plan and identify people for transfer or promotion 
B)  To list key managerial positions 
C)  To describe the specifications for a job 
D)  To assess trends in previous human resource usage 
E)  To hire people from outside the organization 
A)  To plan and identify people for transfer or promotion 
B)  To list key managerial positions 
C)  To describe the specifications for a job 
D)  To assess trends in previous human resource usage 
E)  To hire people from outside the organization

Question 6

Cindy has placed an advertisement for a job vacancy in the employment section of the newspaper. This is a form of

Accepted Answer

A)  profit sharing. 
B)  external recruitment. 
C)  job analysis. 
D)  vestibule training. 
E)  internal recruitment. 
A)  profit sharing. 
B)  external recruitment. 
C)  job analysis. 
D)  vestibule training. 
E)  internal recruitment.

Question 7

Mimi, a senior secretary, has a value to the company that is about the same as Tom, who is a mechanic. She has found out that Tom is paid about the same as she is. The firm's successful program is

Accepted Answer

A)  equal pay. 
B)  male subjugation. 
C)  comparable worth. 
D)  affirmative action. 
E)  reverse discrimination. 
A)  equal pay. 
B)  male subjugation. 
C)  comparable worth. 
D)  affirmative action. 
E)  reverse discrimination.

Question 8

The process of introducing new employees to the organization so that they can more quickly become effective contributors is known as

Accepted Answer

A)  acquainting. 
B)  orientation. 
C)  educating. 
D)  training. 
E)  developing. 
A)  acquainting. 
B)  orientation. 
C)  educating. 
D)  training. 
E)  developing.

Question 9

The ________ provided for compulsory investigation of labour disputes by a government-appointed board before a strike was allowed.

Accepted Answer

A)  Constitution Act of 1867 
B)  Industrial Disputes Investigation Act 
C)  Canada Labour Code 
D)  Privy Council Order 1003 
E)  Ontario Labour Relations Act 
A)  Constitution Act of 1867 
B)  Industrial Disputes Investigation Act 
C)  Canada Labour Code 
D)  Privy Council Order 1003 
E)  Ontario Labour Relations Act

Question 10

The average hourly wage is higher in manufacturing than it is in retailing.

Accepted Answer

A) True 
 B)False

Question 11

Quid pro quo harassments is the most blatant form of sexual harassment, while the creation of a hostile work environment is more subtle.

Accepted Answer

A) True 
 B)False

Question 12

________ is the set of organizational activities directed at attracting, developing, and maintaining an effective workforce.

Accepted Answer

A)  Production management 
B)  Operations management 
C)  Developing a mission statement 
D)  Human resource management 
A)  Production management 
B)  Operations management 
C)  Developing a mission statement 
D)  Human resource management

Question 13

Mark, a manager in production, needs to determine the supply and demand of employees in order to develop specific strategies. This is known as

Accepted Answer

A)  job specification. 
B)  job description. 
C)  performance appraisal. 
D)  job analysis. 
E)  forecasting. 
A)  job specification. 
B)  job description. 
C)  performance appraisal. 
D)  job analysis. 
E)  forecasting.

Question 14

In an assessment centre, managers observe employees doing actual work and determine which ones are most effective in their jobs.

Accepted Answer

A) True 
 B)False

Question 15

A performance appraisal is primarily used to judge the effectiveness of training, such as an accident prevention program.

Accepted Answer

A) True 
 B)False

Question 16

In an effort to reduce costs, many companies are hiring contingent workers. But these companies may not actually achieve lower costs. Explain why that might occur.

Accepted Answer

Employers must be able to document their

Question 17

What type of information is included in a skills inventory?

Accepted Answer

A skills inventory contains in

Question 18

Adam, the manager of sewing production, has been asked to rank-order his team from top to bottom. This is an example of what type of ranking method?

Accepted Answer

A)  High-low feedback 
B)  Graphic rating 
C)  Top-down order ranking 
D)  Forced distribution 
E)  Simple ranking 
A)  High-low feedback 
B)  Graphic rating 
C)  Top-down order ranking 
D)  Forced distribution 
E)  Simple ranking

Question 19

What is the difference between job analysis, job description, and job specification?

Accepted Answer

Job analysis comes first and evaluates t

Question 20

Cindy Stevens has identified the knowledge, skills, and abilities necessary for a database administrator in her organization. She will record this information in a(n)

Accepted Answer

A)  advertising budget. 
B)  employee analysis. 
C)  job specification. 
D)  staffing survey. 
E)  on-the-job training agreement. 
A)  advertising budget. 
B)  employee analysis. 
C)  job specification. 
D)  staffing survey. 
E)  on-the-job training agreement.

One of the challenges facing unions is employment growth in service industries, where union power has traditionally not been strong.

Explain the tactics that management can use to offset the union's power. Explain the tactics at their disposal.

When forecasting demand

A critical incident is an example of especially good or poor performance on the part of an employee.

What is the purpose of a skills inventory?

Cindy has placed an advertisement for a job vacancy in the employment section of the newspaper. This is a form of

Mimi, a senior secretary, has a value to the company that is about the same as Tom, who is a mechanic. She has found out that Tom is paid about the same as she is. The firm's successful program is

The process of introducing new employees to the organization so that they can more quickly become effective contributors is known as

The ________ provided for compulsory investigation of labour disputes by a government-appointed board before a strike was allowed.

The average hourly wage is higher in manufacturing than it is in retailing.

Quid pro quo harassments is the most blatant form of sexual harassment, while the creation of a hostile work environment is more subtle.

________ is the set of organizational activities directed at attracting, developing, and maintaining an effective workforce.

Mark, a manager in production, needs to determine the supply and demand of employees in order to develop specific strategies. This is known as

In an assessment centre, managers observe employees doing actual work and determine which ones are most effective in their jobs.

A performance appraisal is primarily used to judge the effectiveness of training, such as an accident prevention program.

In an effort to reduce costs, many companies are hiring contingent workers. But these companies may not actually achieve lower costs. Explain why that might occur.

What type of information is included in a skills inventory?

Adam, the manager of sewing production, has been asked to rank-order his team from top to bottom. This is an example of what type of ranking method?

What is the difference between job analysis, job description, and job specification?

Cindy Stevens has identified the knowledge, skills, and abilities necessary for a database administrator in her organization. She will record this information in a(n)

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters

Exam 8: Managing Human Resources and Labour Relations

One of the challenges facing unions is employment growth in service industries, where union power has traditionally not been strong.

Explain the tactics that management can use to offset the union's power. Explain the tactics at their disposal.

When forecasting demand

A critical incident is an example of especially good or poor performance on the part of an employee.

What is the purpose of a skills inventory?

Cindy has placed an advertisement for a job vacancy in the employment section of the newspaper. This is a form of

Mimi, a senior secretary, has a value to the company that is about the same as Tom, who is a mechanic. She has found out that Tom is paid about the same as she is. The firm's successful program is

The process of introducing new employees to the organization so that they can more quickly become effective contributors is known as

The ________ provided for compulsory investigation of labour disputes by a government-appointed board before a strike was allowed.

The average hourly wage is higher in manufacturing than it is in retailing.

Quid pro quo harassments is the most blatant form of sexual harassment, while the creation of a hostile work environment is more subtle.

________ is the set of organizational activities directed at attracting, developing, and maintaining an effective workforce.

Mark, a manager in production, needs to determine the supply and demand of employees in order to develop specific strategies. This is known as

In an assessment centre, managers observe employees doing actual work and determine which ones are most effective in their jobs.

A performance appraisal is primarily used to judge the effectiveness of training, such as an accident prevention program.

In an effort to reduce costs, many companies are hiring contingent workers. But these companies may not actually achieve lower costs. Explain why that might occur.

What type of information is included in a skills inventory?

Adam, the manager of sewing production, has been asked to rank-order his team from top to bottom. This is an example of what type of ranking method?

What is the difference between job analysis, job description, and job specification?

Cindy Stevens has identified the knowledge, skills, and abilities necessary for a database administrator in her organization. She will record this information in a(n)

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters