Question 1

How have union-management relationships changed over the past 30 years?

Accepted Answer

Historically, most union-management barg

Question 2

Management development programs focus on teaching technical skills to aspiring managers.

Accepted Answer

A) True 
 B)False

Question 3

What is vestibule training?

Accepted Answer

Vestibule training i

Question 4

Sammy is looking at his pay cheque. He received $900 for producing 75 units. This pay is called

Accepted Answer

A)  merit pay. 
B)  a stock option. 
C)  knowledge-based pay. 
D)  piece-rate incentive plan. 
E)  skill-based pay. 
A)  merit pay. 
B)  a stock option. 
C)  knowledge-based pay. 
D)  piece-rate incentive plan. 
E)  skill-based pay.

Question 5

The ranking method which consists of a statement or question about some aspect of an individual's job performance is called

Accepted Answer

A)  a graphic rating scale. 
B)  the critical incident method. 
C)  the forced distribution method. 
D)  a simple ranking system. 
E)  the degree of agreement method. 
A)  a graphic rating scale. 
B)  the critical incident method. 
C)  the forced distribution method. 
D)  a simple ranking system. 
E)  the degree of agreement method.

Question 6

If it can be shown that an employee did not exercise proper care to ensure his or her own safety on the job, compensation need not be paid if an injury occurs on the job.

Accepted Answer

A) True 
 B)False

Question 7

The process of attracting qualified persons to apply for the jobs that are open is called

Accepted Answer

A)  searching. 
B)  soliciting. 
C)  interviewing. 
D)  recruiting. 
E)  selection. 
A)  searching. 
B)  soliciting. 
C)  interviewing. 
D)  recruiting. 
E)  selection.

Question 8

When Sara, the human resource manager, attempts to determine the predictive value of a selection technique, she is doing

Accepted Answer

A)  validation. 
B)  certification. 
C)  training. 
D)  internal recruitment. 
E)  external recruitment. 
A)  validation. 
B)  certification. 
C)  training. 
D)  internal recruitment. 
E)  external recruitment.

Question 9

List the options that are available to management if contract negotiations break down.

Accepted Answer

Lockouts, the use of strikebre

Question 10

Which of the following is correct with regard to knowledge workers?

Accepted Answer

A)  They add value to an organization because of their connections to technical workers in other firms. 
B)  They tend to work for traditional manufacturing firms. 
C)  The need for knowledge workers is gradually declining as the general education level of the workforce increases. 
D)  Training updates are important for knowledge workers so that their skills do not become obsolete. 
E)  All of these are correct. 
A)  They add value to an organization because of their connections to technical workers in other firms. 
B)  They tend to work for traditional manufacturing firms. 
C)  The need for knowledge workers is gradually declining as the general education level of the workforce increases. 
D)  Training updates are important for knowledge workers so that their skills do not become obsolete. 
E)  All of these are correct.

Question 11

Suppose that your union is unable to reach an agreement with company management. You get a call from your union steward telling you to be at the plant entrance at 8 a.m. with a large sign reading "Unfair to Workers." This activity is called

Accepted Answer

A)  a wildcat strike. 
B)  boycotting. 
C)  picketing. 
D)  striking. 
E)  corporate campaigning. 
A)  a wildcat strike. 
B)  boycotting. 
C)  picketing. 
D)  striking. 
E)  corporate campaigning.

Question 12

At Maremount Corp., ten percent of each salesperson's yearly bonus is based on whether the company as a whole reaches its yearly financial goals. The company's compensation structure is based on which fundamental principle?

Accepted Answer

A)  People will work to accomplish a goal if they have a real stake in reaching the goal. 
B)  Incentive structures should be as simple as possible. 
C)  An incentive scheme will be more effective if it encourages individuals to act in ways that benefit both society and the individual. 
D)  Compensation policies must be legal. 
E)  People are more likely to adhere to a policy if they have had some input into the development of the policy. 
A)  People will work to accomplish a goal if they have a real stake in reaching the goal. 
B)  Incentive structures should be as simple as possible. 
C)  An incentive scheme will be more effective if it encourages individuals to act in ways that benefit both society and the individual. 
D)  Compensation policies must be legal. 
E)  People are more likely to adhere to a policy if they have had some input into the development of the policy.

Question 13

The Internet start-up company QuickThink is considering whether to hire recent college grad Thomas as a full-time employee or as a contingent worker. Which of the following is not a likely disadvantage to the company if they hired Thomas as a contingent worker rather than a full-time one?

Accepted Answer

A)  Thomas may not be fully committed to the organization and its long-term goals. 
B)  QuickThink will have to provide Thomas with ongoing and highly specialized training to prevent his skills from becoming obsolete. 
C)  Thomas may lack much firm-specific knowledge. 
D)  Managers will face possibly complicated decisions about how to integrate Thomas into the organization. 
E)  Thomas may be less willing to engage in organizational citizenship behaviours. 
A)  Thomas may not be fully committed to the organization and its long-term goals. 
B)  QuickThink will have to provide Thomas with ongoing and highly specialized training to prevent his skills from becoming obsolete. 
C)  Thomas may lack much firm-specific knowledge. 
D)  Managers will face possibly complicated decisions about how to integrate Thomas into the organization. 
E)  Thomas may be less willing to engage in organizational citizenship behaviours.

Question 14

In a(n) ________, both parties are legally required to accept the judgment of a neutral third party.

Accepted Answer

A)  collective bargaining 
B)  adjudication 
C)  voluntary arbitration 
D)  compulsory arbitration 
E)  mediation 
A)  collective bargaining 
B)  adjudication 
C)  voluntary arbitration 
D)  compulsory arbitration 
E)  mediation

Question 15

The Constitution Act divided authority over labour regulations between the federal and provincial governments.

Accepted Answer

A) True 
 B)False

Question 16

Individual incentive plans reward individual performance on a real-time basis; that is, they give a financial reward for outstanding performance immediately or soon after it happens.

Accepted Answer

A) True 
 B)False

Question 17

Joe manages 15 workers on a production line. He has asked each of them to create a checklist of all the duties they perform. Joe is working on a

Accepted Answer

A)  job analysis. 
B)  job specification. 
C)  job description. 
D)  person-job matching. 
E)  job relatedness. 
A)  job analysis. 
B)  job specification. 
C)  job description. 
D)  person-job matching. 
E)  job relatedness.

Question 18

The first step for a new employee is to enter an on-the-job training program.

Accepted Answer

A) True 
 B)False

Question 19

During the last 40 years

Accepted Answer

A)  union membership as a proportion of the total workforce has stagnated. 
B)  there has been a decrease of unionized workers in the public sector. 
C)  the union movement has been more successful in the United States than in Canada. 
D)  union density has increased to 50 percent of the non-farm workforce. 
E)  all of these are correct. 
A)  union membership as a proportion of the total workforce has stagnated. 
B)  there has been a decrease of unionized workers in the public sector. 
C)  the union movement has been more successful in the United States than in Canada. 
D)  union density has increased to 50 percent of the non-farm workforce. 
E)  all of these are correct.

Question 20

How can management ensure that contingent and temporary workers are used effectively?

Accepted Answer

The effective management of contingent w

How have union-management relationships changed over the past 30 years?

Management development programs focus on teaching technical skills to aspiring managers.

What is vestibule training?

Sammy is looking at his pay cheque. He received $900 for producing 75 units. This pay is called

The ranking method which consists of a statement or question about some aspect of an individual's job performance is called

If it can be shown that an employee did not exercise proper care to ensure his or her own safety on the job, compensation need not be paid if an injury occurs on the job.

The process of attracting qualified persons to apply for the jobs that are open is called

When Sara, the human resource manager, attempts to determine the predictive value of a selection technique, she is doing

List the options that are available to management if contract negotiations break down.

Which of the following is correct with regard to knowledge workers?

Suppose that your union is unable to reach an agreement with company management. You get a call from your union steward telling you to be at the plant entrance at 8 a.m. with a large sign reading "Unfair to Workers." This activity is called

At Maremount Corp., ten percent of each salesperson's yearly bonus is based on whether the company as a whole reaches its yearly financial goals. The company's compensation structure is based on which fundamental principle?

The Internet start-up company QuickThink is considering whether to hire recent college grad Thomas as a full-time employee or as a contingent worker. Which of the following is not a likely disadvantage to the company if they hired Thomas as a contingent worker rather than a full-time one?

In a(n) ________, both parties are legally required to accept the judgment of a neutral third party.

The Constitution Act divided authority over labour regulations between the federal and provincial governments.

Individual incentive plans reward individual performance on a real-time basis; that is, they give a financial reward for outstanding performance immediately or soon after it happens.

Joe manages 15 workers on a production line. He has asked each of them to create a checklist of all the duties they perform. Joe is working on a

The first step for a new employee is to enter an on-the-job training program.

During the last 40 years

How can management ensure that contingent and temporary workers are used effectively?

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters

Exam 8: Managing Human Resources and Labour Relations

How have union-management relationships changed over the past 30 years?

Management development programs focus on teaching technical skills to aspiring managers.

What is vestibule training?

Sammy is looking at his pay cheque. He received $900 for producing 75 units. This pay is called

The ranking method which consists of a statement or question about some aspect of an individual's job performance is called

If it can be shown that an employee did not exercise proper care to ensure his or her own safety on the job, compensation need not be paid if an injury occurs on the job.

The process of attracting qualified persons to apply for the jobs that are open is called

When Sara, the human resource manager, attempts to determine the predictive value of a selection technique, she is doing

List the options that are available to management if contract negotiations break down.

Which of the following is correct with regard to knowledge workers?

Suppose that your union is unable to reach an agreement with company management. You get a call from your union steward telling you to be at the plant entrance at 8 a.m. with a large sign reading "Unfair to Workers." This activity is called

At Maremount Corp., ten percent of each salesperson's yearly bonus is based on whether the company as a whole reaches its yearly financial goals. The company's compensation structure is based on which fundamental principle?

The Internet start-up company QuickThink is considering whether to hire recent college grad Thomas as a full-time employee or as a contingent worker. Which of the following is not a likely disadvantage to the company if they hired Thomas as a contingent worker rather than a full-time one?

In a(n) ________, both parties are legally required to accept the judgment of a neutral third party.

The Constitution Act divided authority over labour regulations between the federal and provincial governments.

Individual incentive plans reward individual performance on a real-time basis; that is, they give a financial reward for outstanding performance immediately or soon after it happens.

Joe manages 15 workers on a production line. He has asked each of them to create a checklist of all the duties they perform. Joe is working on a

The first step for a new employee is to enter an on-the-job training program.

During the last 40 years

How can management ensure that contingent and temporary workers are used effectively?

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating, Satisfying, and Leading Employees

Operations Management, Productivity, and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters