Exam 10: Operations Management, Productivity, and Quality

Ken is a production operator who plots a sample of the product and finds that it is outside the upper or lower specification limits on the control chart. What should he do?

(Multiple Choice)

4.7/5

(45)

Question 21

Mount Sinai Hospital no longer keeps any inventory. It is using

(Multiple Choice)

4.9/5

(36)

Question 22

Which of the following transformation techniques mechanically alters the basic shape or form of the product?

(Multiple Choice)

4.9/5

(39)

Question 23

When new versions of software include features not in previous editions, the vendors are practising

(Multiple Choice)

4.8/5

(45)

Question 24

EZ-Trade is a retail organization that owns specialty stores for a diverse range of product categories, ranging from home furnishings and sporting goods to books and gourmet foods. With more than 50 stores, the firm is now considering entering the very lucrative low-cost market by launching Clothe-a chain of retail stores that offers affordable fashion for men, women, and children. Which of the following, if true, would strengthen the argument for being a low-cost player?

(Multiple Choice)

4.9/5

(35)

Question 25

Applying the concept of quality ownership results in an increase in the power and authority of the quality control department and their inspectors.

(True/False)

4.8/5

(46)

Question 26

Benchmarking is the process of finding, analyzing, and applying the best practices of other companies to their own operations.

(True/False)

5.0/5

(38)

Question 27

Explain how material requirements planning (MRP) works in the production department.

(Essay)

4.7/5

(34)

Question 28

Higher productivity will generally lead to more and higher quality goods being produced.

(True/False)

4.9/5

(41)

Question 29

One of the key differences between service and manufacturing operations is

(Multiple Choice)

4.8/5

(40)

Question 30

What is the difference between an analytic process and a synthetic process?

(Essay)

4.8/5

(40)

Question 31

Identify the three qualities that distinguish services from goods.

(Essay)

4.8/5

(36)

Question 32

If an Air Canada flight from Toronto to Calgary has 20 empty seats, this illustrates the unique service characteristic of

(Multiple Choice)

4.8/5

(38)

Question 33

Internal failures in quality/cost studies focus on costs incurred during production and before bad products leave the plant.

(True/False)

4.9/5

(33)

Question 34

Which of the following is not a form of utility?

(Multiple Choice)

4.8/5

(50)

Question 35

In ISO 9000:2000, which of the following is not required for certification?

(Multiple Choice)

4.9/5

(37)

Question 36

Merritt Corp. implements the best practices from its own past performance and those of other companies to improve its own products. This is an example of re-engineering.

(True/False)

4.8/5

(33)

Question 37

Which of the following best describes total quality management?

(Multiple Choice)

4.9/5

(39)

Question 38

Transforming raw data into management reports is a synthetic process.

(True/False)

4.7/5

(37)

Question 39

In terms of business strategy as a driver of operations, Toyota uses the strategy, while 3M uses the strategy.

(Multiple Choice)

4.8/5

(41)

Question 40

Showing 21 - 40 of 300

Ken is a production operator who plots a sample of the product and finds that it is outside the upper or lower specification limits on the control chart. What should he do?

Mount Sinai Hospital no longer keeps any inventory. It is using

Which of the following transformation techniques mechanically alters the basic shape or form of the product?

When new versions of software include features not in previous editions, the vendors are practising

Applying the concept of quality ownership results in an increase in the power and authority of the quality control department and their inspectors.

Benchmarking is the process of finding, analyzing, and applying the best practices of other companies to their own operations.

Explain how material requirements planning (MRP) works in the production department.

Higher productivity will generally lead to more and higher quality goods being produced.

One of the key differences between service and manufacturing operations is

What is the difference between an analytic process and a synthetic process?

Identify the three qualities that distinguish services from goods.

If an Air Canada flight from Toronto to Calgary has 20 empty seats, this illustrates the unique service characteristic of

Internal failures in quality/cost studies focus on costs incurred during production and before bad products leave the plant.

Which of the following is not a form of utility?

In ISO 9000:2000, which of the following is not required for certification?

Merritt Corp. implements the best practices from its own past performance and those of other companies to improve its own products. This is an example of re-engineering.

Which of the following best describes total quality management?

Transforming raw data into management reports is a synthetic process.

In terms of business strategy as a driver of operations, Toyota uses the strategy, while 3M uses the strategy.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters

Exam 10: Operations Management, Productivity, and Quality

Ken is a production operator who plots a sample of the product and finds that it is outside the upper or lower specification limits on the control chart. What should he do?

Mount Sinai Hospital no longer keeps any inventory. It is using

Which of the following transformation techniques mechanically alters the basic shape or form of the product?

When new versions of software include features not in previous editions, the vendors are practising

Applying the concept of quality ownership results in an increase in the power and authority of the quality control department and their inspectors.

Benchmarking is the process of finding, analyzing, and applying the best practices of other companies to their own operations.

Explain how material requirements planning (MRP) works in the production department.

Higher productivity will generally lead to more and higher quality goods being produced.

One of the key differences between service and manufacturing operations is

What is the difference between an analytic process and a synthetic process?

Identify the three qualities that distinguish services from goods.

If an Air Canada flight from Toronto to Calgary has 20 empty seats, this illustrates the unique service characteristic of

Internal failures in quality/cost studies focus on costs incurred during production and before bad products leave the plant.

Which of the following is not a form of utility?

In ISO 9000:2000, which of the following is not required for certification?

Merritt Corp. implements the best practices from its own past performance and those of other companies to improve its own products. This is an example of re-engineering.

Which of the following best describes total quality management?

Transforming raw data into management reports is a synthetic process.

In terms of business strategy as a driver of operations, Toyota uses the ________ strategy, while 3M uses the ________ strategy.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship, Small Business, and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating, Satisfying, and Leading Employees

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing, Promotion, and Distributing Products

Money and Banking

Finacial Decisions and Risk Management

Filters

In terms of business strategy as a driver of operations, Toyota uses the strategy, while 3M uses the strategy.