Exam 12: Managing Human Resources

Artie's Pretzels is a small but well-known company that receives thousands of job applications every year,though it only fills about 50 positions annually.Company managers have learned that Artie's human resource practices are one of the driving factors that attract potential employees.Artie's Pretzels can be described as what type of organization?

In the new workplace,____ are people who work for an organization,but not on a permanent or full-time basis.

____________________ is defined as "activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied."

It is okay for a job application to ask whether the applicant has a legal right to work in the United States.

The process of observing and evaluating an employee's performance,recording the assessment,and providing feedback to the employee is referred to as

Coaching is when an experienced employee guides and supports a less-experienced employee.

Standard training programs and routine jobs are part of the old social contract between employees and employers.

While on a job interview for an administrative position at a university,Alyssa was asked to respond to simulated memos and emails that are similar to those she would address if she was in that position.This is an example of a(n):

Telecommuting means using computers and telephones at the office.

What are the three primary goals of human resource management (HRM)?

A type of rating error that occurs when an employee receives the same rating on all dimensions regardless of his or her performance on individual ones refers to the halo effect.

____ refers to the activities undertaken to attract,develop,and maintain an effective workforce within an organization.

Colby is a new interviewer who just finished an interview with Renee.Her professional style and her flawless grooming immediately struck him.Colby gave Renee a very good evaluation although her previous work experience and educational background were not that exceptional.What rating error did Colby succumb to?

____ generates higher employee commitment,development,and satisfaction than does ____.

A type of training in which an experienced employee "adopts" a new employee to teach him or her how to perform job duties is known as on-the-job training.

The Civil Rights Act of 1964 created the Equal Employment Opportunity Commission.

The term ____________________ refers to activities undertaken to attract,develop,and maintain an effective workforce within an organization.

Describe the concept of changing social contract by differentiating between the new and the old contract.

Which of the following is a device for collecting information about an applicant's education,previous job experience,and other background characteristics?

Jenna has been given the assignment of determining how many new tellers her bank will need to hire over the next five years.Which of the following questions is irrelevant to her task?