Exam 12: Managing Human Resources

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Recruiting is sometimes referred to as talent acquisition to reflect the importance of the human factor in the organization's success.

(True/False)
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BARS stand for Behaviorally Administered Rating Scale and is used to measure performance evaluation errors.

(True/False)
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____________________ is the forecasting of human resource needs.

(Short Answer)
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List the four steps in attracting an effective workforce.

(Essay)
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Which legal act underscored the need for well-written job descriptions and specifications that accurately reflect the mental and physical dimensions of jobs?

(Multiple Choice)
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Pizza Deluxe University is an in-house center and education facility that offers broad-based learning opportunities for employees.Pizza Deluxe University would be considered a(n)

(Multiple Choice)
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The ____ prohibits discrimination based on physical or mental disability.

(Multiple Choice)
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With the ____________________,the organization and the individual attempt to match the needs,interests,and values that they offer each other.

(Short Answer)
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The strategic approach to human resource management recognizes key elements.Which of the following is NOT an ingredient in successful human resource management?

(Multiple Choice)
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Skill-based pay means linking compensation to the specific tasks an employee performs.

(True/False)
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Orientation tests may include intelligence tests,aptitude and ability tests,and personality inventories.

(True/False)
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Job security is an employee expectation that existed with the old social contract,but is no longer an expectation in the new social contract.

(True/False)
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Recruiting activities can be divided into (1)internal recruiting including "promote from within" policies,and (2)external recruiting including the use of headhunters.

(True/False)
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The most common form of formal corporate training is

(Multiple Choice)
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The ____________________ is developed from critical incidents pertaining to job performance.Each job performance scale is anchored with specific behavioral statements that describe varying degrees of performance.

(Short Answer)
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Which of the following performance appraisal methods essentially evaluates employees by pitting them against one another?

(Multiple Choice)
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Finding the right people to apply new information technology for e-business is a current strategic issue of particular concern for HR managers.

(True/False)
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The ____________________ is used to collect information about the applicant's education,previous job experience,and other background characteristics.

(Short Answer)
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A process that uses multiple raters,including self-rating,to appraise employee performance and guide development refers to 180-degree feedback.

(True/False)
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Job evaluation comprises the steps of observing and assessing employee performance,recording the assessment,and providing feedback to the employee.

(True/False)
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