Exam 12: Managing Human Resources

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From the employer's viewpoint,which of these is part of new social contract?

(Multiple Choice)
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____ is a listing of job duties and desirable qualifications for a particular job.

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Which of the following is NOT a method used in external recruiting?

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The first three steps involved in attracting an effective work force are HR planning,choosing recruiting sources,and selecting the candidate.

(True/False)
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Training is typically used to refer to teaching people how to perform tasks related to their present jobs,while development means teaching people broader skills that are not only useful in their present jobs but also prepare them for greater responsibilities in future jobs.

(True/False)
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A mentor is an experienced employee who guides and supports a less-experienced employee.

(True/False)
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Prohibition of discrimination of qualified individuals by employers on the basis of disability and the requirement that "reasonable accommodations" be provided are enforced by the Americans with Disabilities Act of 1990.

(True/False)
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A(n)____________________ is an interview conducted with departing employees to determine why they are leaving.

(Short Answer)
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All of the following are questions relevant to human resource planning EXCEPT

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Getting referrals from current employees is a highly effective method used for recruiting.

(True/False)
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Structured interviews allow the applicant a great deal of freedom in determining the course of the conversation,with the interviewer taking care not to influence the person's remarks.

(True/False)
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Sandra,a human resources manager at an advertising firm,is currently in the process of determining the value and worth of advertising executive positions within the agency.This is referred to as:

(Multiple Choice)
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Which of the following is a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization?

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With ____,compensation is linked to the specific tasks that an employee performs.

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List the three most common types of employment tests that organizations may use to select employees.

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Unfortunately,today's organizations offer universal,"one-size-fits-all" benefits packages,rather than pay-for-performance.

(True/False)
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Which are used to help determine why employees are leaving their jobs?

(Multiple Choice)
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____ requires the applicant to play the role of a manager who must decide how to respond to ten memos in his or her in-basket within a two-hour period.

(Multiple Choice)
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A systematic process of gathering and interpreting information about the essential duties refers to job design.

(True/False)
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The three primary goals of HRM are to attract the right people,manage talent so people achieve their potential,and maintain the workforce over the long term.

(True/False)
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