Exam 12: Managing Human Resources

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The percentage of contingent workers in the United States has shrunk as a result of the recession of the late 2010s.

(True/False)
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Assessment centers are normally located in a firm's accounting department and have the responsibility of assessing other departments for the costs involved with human resource management.

(True/False)
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What are some innovative approaches that managers can use to recruit the right people?

(Essay)
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Recruiting and selecting employees involves which human resource management goal?

(Multiple Choice)
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Which of the following refers to a method of directing,instructing and training a person with the goal to develop specific management skills?

(Multiple Choice)
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The ____________________ outlines the knowledge,skills,education,physical abilities,and other characteristics needed to adequately perform the job.

(Short Answer)
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____________________ is incentive pay that ties at least part of compensation to employee effort and performance.

(Short Answer)
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Recruiters are now viewing the profiles and pictures of candidates on social networking sites such as Facebook and MySpace.

(True/False)
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Wage and salary surveys show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

(True/False)
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Which of the following means using computers and telecommunications equipment to do work without going to an office?

(Multiple Choice)
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In ____________________,an experienced employee is asked to take a new employee "under his or her wing" and show the newcomer how to perform job duties.

(Short Answer)
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Human resource planning refers to the forecasting of human resource needs and the projected matching of individuals with expected job vacancies.

(True/False)
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Name and briefly describe four approaches to training and development.

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On employee applications and during interviews,it is appropriate to ask all of the following EXCEPT

(Multiple Choice)
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____________________ present a series of managerial situations to a group of applicants over a period of time.

(Short Answer)
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The hiring of applicants based on criteria that are not job-related is called

(Multiple Choice)
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According to MANAGER'S SHOPTALK in chapter 12,all of the following can make a good interview go bad EXCEPT

(Multiple Choice)
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A key element of the strategic approach to human resource management argues that human resource management is not a matching process and managers should avoid attempts to match or integrate employees to organization's strategy and goals.

(True/False)
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Coaching is a method of directing,instructing and training a person with the goal to develop specific management skills.

(True/False)
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A(n)____ typically lists job duties as well as desirable qualifications for a particular job.

(Multiple Choice)
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