Exam 2: A Framework for Consumer Analysis
Exam 1: Introduction to Consumer Behavior and Marketing Strategy60 Questions
Exam 2: A Framework for Consumer Analysis60 Questions
Exam 3: Introduction to Affect and Cognition60 Questions
Exam 4: Consumers Product Knowledge and Involvement60 Questions
Exam 5: Attention and Comprehension60 Questions
Exam 6: Attitudes and Intentions60 Questions
Exam 7: Consumer Decision Making60 Questions
Exam 8: Introduction to Behavior61 Questions
Exam 9: Conditioning and Learning Processes60 Questions
Exam 10: Influencing Consumer Behaviors60 Questions
Exam 11: Introduction to the Environment60 Questions
Exam 12: Cultural and Cross-Cultural Influences61 Questions
Exam 13: Subculture and Social Class60 Questions
Exam 14: Reference Groups and Family62 Questions
Exam 15: Market Segmentation and Product Positioning60 Questions
Exam 16: Consumer Behavior and Product Strategy62 Questions
Exam 17: Consumer Behavior and Promotion Strategy60 Questions
Exam 18: Consumer Behavior and Pricing Strategy60 Questions
Exam 19: Consumer Behavior, Electronic Commerce, and Channel Strategy60 Questions
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From a consumer analysis point of view,a(n)_____ is a set of stimuli placed in consumers' environments designed to influence their affect,cognition,and behavior.
(Multiple Choice)
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Marketers analyze that the company offering superior quality is one way of influencing consumer affect.
(True/False)
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_____ refers to the mental structures and processes involved in thinking,understanding,and interpreting stimuli and events.
(Short Answer)
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A consumer,dissatisfied with his or her current brand of laundry detergent,selects one that promises to get white clothes whiter.In this example,a change in _____ led to a change in the consumer's environment,which led to a change in _____.
(Short Answer)
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Describe the relationship between consumer analysis and strategy development.
(Essay)
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Wheel of Consumer Analysis can be used to analyze the consumption history,a single purchase,or some aspect of a purchase for a specific consumer.
(True/False)
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As a result of the reciprocal nature of the consumer process,all of the following can be deduced,EXCEPT:
(Multiple Choice)
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The change in societal attitudes toward smoking demonstrates:
(Multiple Choice)
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Consumer analysis may be used to analyze all of the following EXCEPT:
(Multiple Choice)
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Political parties/candidates are MOST likely to use the Wheel of Consumer Analysis as a tool to change:
(Multiple Choice)
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Consumer research and analysis becomes redundant when a strategy has been implemented.
(True/False)
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Consumer behavior is also called overt behavior to distinguish it from mental activities,such as thinking,that cannot be observed directly.
(True/False)
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Production and sale of shoes that vary in design,features,and price to appeal to groups of consumers that are similar in some ways,could be explained through:
(Multiple Choice)
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Consumer _____ and _____ refer to two types of mental responses consumers exhibit toward stimuli and events in their environment.
(Short Answer)
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Once the marketer has successfully effected a change,he/she can be assured that the change will be permanent.
(True/False)
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Discuss the implications of viewing consumer analysis as a reciprocal system.
(Essay)
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Products,brands,packaging,advertisements,coupons,stores,credit cards,price tags,salespeople's communications,and,in some cases,sounds (music),smells (perfume),and other sensory cues are examples of _____ used in marketing strategy.
(Multiple Choice)
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