Exam 15: Interpersonal Organizational Communication: Mastering the Exchange of Information

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When a subordinate recommends to her manager that their department get additional help for the inventory process, it is considered vertical communication.

(True/False)

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Question 21

Neha did not receive an important e-mail from a client because, unbeknownst to her, her company's e-mail server was down.This is an example of a receiver barrier.

(True/False)

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Question 22

According to Deborah Tannen, men are more likely than women to

(Multiple Choice)

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Question 23

The average speaker communicates about ______ as many words as the average listener can process.

(Multiple Choice)

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Question 24

Multicommunicating represents the use of technology to participate in several interactions at the same time.

(True/False)

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Question 25

When your intended message is sent accurately in the least amount of time, you are a(n)

(Multiple Choice)

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Question 26

The average worker receives 200 e-mails a day.

(True/False)

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Question 27

Which of the following is not a disadvantage of e-mail?

(Multiple Choice)

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Question 28

Identify and explain the three types of barriers to communication.Give examples of each from your own life, and describe how those barriers could have been removed.

(Essay)

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Question 29

The main purpose of those with an evaluative listening style is to try to determine the speaker's main message and important points.

(True/False)

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Question 30

An audience is unlikely to remember more than a few points from a speech.

(True/False)

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Question 31

Provide at least three suggestions to help a person become a good listener.Give an example from your own experience of times when either you or your listener violated these suggestions.

(Essay)

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Question 32

Which of the following is the most appropriate media for a manager advising employees of a revision to the company's bonus structure?

(Multiple Choice)

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Question 33

Xiangcong, a marketing manager, shares some of the market research her department has analyzed with the research and development group.Xiangcong is communicating

(Multiple Choice)

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Question 34

Which of the following is not a personal barrier to communication?

(Multiple Choice)

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Question 35

If you are nervous in a job interview, it is best that you admit it.

(True/False)

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Question 36

Encoding is defined as an attempt to disguise a message so that only the desired recipient can interpret it.

(True/False)

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Question 37

Kelly was recently promoted to manager.Though he used to take advice from his peers, he seems no longer willing to listen to even his superiors and is really running the project how he thinks best.This is an example of which personal barrier to communication?

(Multiple Choice)

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Question 38

The process of translating a message into understandable symbols or language is called

(Multiple Choice)

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Question 39

A stereotype consists of harmful beliefs that suppress minority groups of people.

(True/False)

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Question 40

Showing 21 - 40 of 147

When a subordinate recommends to her manager that their department get additional help for the inventory process, it is considered vertical communication.

Neha did not receive an important e-mail from a client because, unbeknownst to her, her company's e-mail server was down.This is an example of a receiver barrier.

According to Deborah Tannen, men are more likely than women to

The average speaker communicates about ______ as many words as the average listener can process.

Multicommunicating represents the use of technology to participate in several interactions at the same time.

When your intended message is sent accurately in the least amount of time, you are a(n)

The average worker receives 200 e-mails a day.

Which of the following is not a disadvantage of e-mail?

Identify and explain the three types of barriers to communication.Give examples of each from your own life, and describe how those barriers could have been removed.

The main purpose of those with an evaluative listening style is to try to determine the speaker's main message and important points.

An audience is unlikely to remember more than a few points from a speech.

Provide at least three suggestions to help a person become a good listener.Give an example from your own experience of times when either you or your listener violated these suggestions.

Which of the following is the most appropriate media for a manager advising employees of a revision to the company's bonus structure?

Xiangcong, a marketing manager, shares some of the market research her department has analyzed with the research and development group.Xiangcong is communicating

Which of the following is not a personal barrier to communication?

If you are nervous in a job interview, it is best that you admit it.

Encoding is defined as an attempt to disguise a message so that only the desired recipient can interpret it.

Kelly was recently promoted to manager.Though he used to take advice from his peers, he seems no longer willing to listen to even his superiors and is really running the project how he thinks best.This is an example of which personal barrier to communication?

The process of translating a message into understandable symbols or language is called

A stereotype consists of harmful beliefs that suppress minority groups of people.

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