Question 1

The right of people not to reveal information about themselves is known as privacy.

Accepted Answer

A) True 
 B)False

Question 2

The grapevine is faster than formal channels of communication.

Accepted Answer

A) True 
 B)False

Question 3

Tricia, working at a research facility in North Carolina, needs to communicate with Romain, who is in Grenoble, France, about a project they are working on.Romain has perfect command of English, but they are still facing a(n) ______ barrier to communication.

Accepted Answer

A) semantic 
B) personal 
C) encoding 
D) medium 
E) physical 
A) semantic 
B) personal 
C) encoding 
D) medium 
E) physical

Question 4

Claire wanted to tell her employee about the seminar, but she put the flier in a stack of papers and forgot about it until after the deadline to sign up.This is an example of what type of barrier to communication?

Accepted Answer

A) Sender barrier 
B) Encoding barrier 
C) Medium barrier 
D) Feedback barrier 
E) Receiver barrier 
A) Sender barrier 
B) Encoding barrier 
C) Medium barrier 
D) Feedback barrier 
E) Receiver barrier

Question 5

Rodrigo was in meetings all day and didn't get a chance to check his e-mail before he had to pick up his children from daycare, so he missed an important message from a client.This is an example of what type of barrier to communication?

Accepted Answer

A) Medium barrier 
B) Decoding barrier 
C) Feedback barrier 
D) Receiver barrier 
E) Encoding barrier 
A) Medium barrier 
B) Decoding barrier 
C) Feedback barrier 
D) Receiver barrier 
E) Encoding barrier

Question 6

Vertical communication refers solely to the flow of messages down the hierarchy, or in other words, bosses communicating with subordinates.

Accepted Answer

A) True 
 B)False

Question 7

The dean at Corbin Business College disseminated a new five-year strategic plan to department chairs.This is an example of

Accepted Answer

A) external communication. 
B) downward communication. 
C) corporate communication. 
D) horizontal communication. 
E) informal communication. 
A) external communication. 
B) downward communication. 
C) corporate communication. 
D) horizontal communication. 
E) informal communication.

Question 8

When a supervisor tells you, "We need to get this done right away," the supervisor has created a semantic barrier to the communication process.

Accepted Answer

A) True 
 B)False

Question 9

Face-to-face communication is the leanest form of communication.

Accepted Answer

A) True 
 B)False

Question 10

When the band came out on stage and the lead singer shouted, "Hello, San Antonio!" the crowd roared with applause.The crowd's response is an example of

Accepted Answer

A) decoding. 
B) medium selection. 
C) noise. 
D) encoding. 
E) feedback. 
A) decoding. 
B) medium selection. 
C) noise. 
D) encoding. 
E) feedback.

Question 11

The source for crowdsourcing is most often

Accepted Answer

A) executive advisory councils. 
B) professional associations. 
C) boards of directors. 
D) the online community. 
E) competitors. 
A) executive advisory councils. 
B) professional associations. 
C) boards of directors. 
D) the online community. 
E) competitors.

Question 12

Define the concept of security in the digital age.Name at least three specific measures that one could take to prevent security breaches on the Internet.

Accepted Answer

Security is a system of safeguards for p

Question 13

The study of the meaning of words is called

Accepted Answer

A) jargon. 
B) lexicography. 
C) rhetoric. 
D) semantics. 
E) cartology. 
A) jargon. 
B) lexicography. 
C) rhetoric. 
D) semantics. 
E) cartology.

Question 14

According to Deborah Tannen, women are more tactful than men when it comes to giving feedback.

Accepted Answer

A) True 
 B)False

Question 15

Of the following, which medium is the least rich?

Accepted Answer

A) Flier on a bulletin board. 
B) Instant messaging on the Internet. 
C) E-mail. 
D) Handwritten notes. 
E) Conference telephone calls. 
A) Flier on a bulletin board. 
B) Instant messaging on the Internet. 
C) E-mail. 
D) Handwritten notes. 
E) Conference telephone calls.

Question 16

Top-down reading strategies include which of the following?

Accepted Answer

A) Read everything you can that is related to your industry. 
B) Formulate specific questions you want the reading to answer. 
C) Summarize findings for your subordinates. 
D) Get deeply into the details, where the meat of most writing is. 
E) Test yourself on what you've read. 
A) Read everything you can that is related to your industry. 
B) Formulate specific questions you want the reading to answer. 
C) Summarize findings for your subordinates. 
D) Get deeply into the details, where the meat of most writing is. 
E) Test yourself on what you've read.

Question 17

Compensation is the most important factor for Millennials in choosing employment.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is not a norm of the Millennial generation?

Accepted Answer

A) Desire to accept facts and authority at face value. 
B) Desire to experience new and different things. 
C) Desire to have personalized products and choice. 
D) Desire to keep things moving and interesting. 
E) Desire to have instant feedback. 
A) Desire to accept facts and authority at face value. 
B) Desire to experience new and different things. 
C) Desire to have personalized products and choice. 
D) Desire to keep things moving and interesting. 
E) Desire to have instant feedback.

Question 19

What is formal communication in organizations? Describe the various types and provide an example of how each might be used in the workplace.

Accepted Answer

Formal communication follows the chain o

Question 20

Time-zone differences can be a physical barrier to communication.

Accepted Answer

A) True 
 B)False

The right of people not to reveal information about themselves is known as privacy.

The grapevine is faster than formal channels of communication.

Tricia, working at a research facility in North Carolina, needs to communicate with Romain, who is in Grenoble, France, about a project they are working on.Romain has perfect command of English, but they are still facing a(n) ______ barrier to communication.

Claire wanted to tell her employee about the seminar, but she put the flier in a stack of papers and forgot about it until after the deadline to sign up.This is an example of what type of barrier to communication?

Rodrigo was in meetings all day and didn't get a chance to check his e-mail before he had to pick up his children from daycare, so he missed an important message from a client.This is an example of what type of barrier to communication?

Vertical communication refers solely to the flow of messages down the hierarchy, or in other words, bosses communicating with subordinates.

The dean at Corbin Business College disseminated a new five-year strategic plan to department chairs.This is an example of

When a supervisor tells you, "We need to get this done right away," the supervisor has created a semantic barrier to the communication process.

Face-to-face communication is the leanest form of communication.

When the band came out on stage and the lead singer shouted, "Hello, San Antonio!" the crowd roared with applause.The crowd's response is an example of

The source for crowdsourcing is most often

Define the concept of security in the digital age.Name at least three specific measures that one could take to prevent security breaches on the Internet.

The study of the meaning of words is called

According to Deborah Tannen, women are more tactful than men when it comes to giving feedback.

Of the following, which medium is the least rich?

Top-down reading strategies include which of the following?

Compensation is the most important factor for Millennials in choosing employment.

Which of the following is not a norm of the Millennial generation?

What is formal communication in organizations? Describe the various types and provide an example of how each might be used in the workplace.

Time-zone differences can be a physical barrier to communication.

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

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Exam 15: Interpersonal Organizational Communication: Mastering the Exchange of Information

The right of people not to reveal information about themselves is known as privacy.

The grapevine is faster than formal channels of communication.

Tricia, working at a research facility in North Carolina, needs to communicate with Romain, who is in Grenoble, France, about a project they are working on.Romain has perfect command of English, but they are still facing a(n) ______ barrier to communication.

Claire wanted to tell her employee about the seminar, but she put the flier in a stack of papers and forgot about it until after the deadline to sign up.This is an example of what type of barrier to communication?

Rodrigo was in meetings all day and didn't get a chance to check his e-mail before he had to pick up his children from daycare, so he missed an important message from a client.This is an example of what type of barrier to communication?

Vertical communication refers solely to the flow of messages down the hierarchy, or in other words, bosses communicating with subordinates.

The dean at Corbin Business College disseminated a new five-year strategic plan to department chairs.This is an example of

When a supervisor tells you, "We need to get this done right away," the supervisor has created a semantic barrier to the communication process.

Face-to-face communication is the leanest form of communication.

When the band came out on stage and the lead singer shouted, "Hello, San Antonio!" the crowd roared with applause.The crowd's response is an example of

The source for crowdsourcing is most often

Define the concept of security in the digital age.Name at least three specific measures that one could take to prevent security breaches on the Internet.

The study of the meaning of words is called

According to Deborah Tannen, women are more tactful than men when it comes to giving feedback.

Of the following, which medium is the least rich?

Top-down reading strategies include which of the following?

Compensation is the most important factor for Millennials in choosing employment.

Which of the following is not a norm of the Millennial generation?

What is formal communication in organizations? Describe the various types and provide an example of how each might be used in the workplace.

Time-zone differences can be a physical barrier to communication.

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters