Exam 1: Learning About Organizational Behavior

The communication competency is linked to effective performance of all but which of the following skills?

In the Across Cultures Competency: Carlos Ghosn,CEO,Nissan-Renault,Ghosn says that when he started at Nissan,only ___ percent of the top management at Nissan were women.

The ____ competency requires the application of all six other foundation competencies in its implementation.

Briefly define the teams competency and the conflict between teams and individualism/collectivism.

A job is the individual's choice of occupation,organization,and career path.

Ethical dilemmas always have a right and wrong answer.

Indra Nooyi states it is important to really listen,because "in business,sometimes in the heat of the moment,people say things.You can misconstrue what they're saying."

Explain how organizational behavior differs from some other business or management disciplines both in terms of its origins and in terms of its potential value to individuals.

Ehtnicity refers to the biological groupings within humankind,representing superficial physical differences.

In the Ethics Competency: Robert A.Eckert,Chairman & CEO,Mattel,Inc. ,Robert had to do what to maintain consumer trust in Mattel through those difficult weeks?

Race accounts for 10 percent of the difference in a person's genetic heredity.

One of the key KSAs of the teams competency is resolving personal and task-related conflicts among team members before they become too disruptive.

Secondary categories of diversity refer to learned characteristics that a person acquires and modifies throughout life.

In Diversity Competency: Aetna's Diverse Discoveries Program,employees get an initial training session in diversity training,but they don't continue this training in future years at the company.

In Diversity Competency: Aetna's Diverse Discoveries Program,Ron Williams,the chairman and CEO of Aetna,says that he sees diversity as a strategic business advantage.

In Communication Competency,Maureen Chiquet,Global CEO,Chanel S.A. ,Maureen says that to lead effectively and achieve real business results as the head of any enterprise,you have to stick to your instincts and not let other peoples opinions affect you.

The describing skill refers to the ability to ask for information and opinions in a way that gets relevant,honest,and appropriate responses.

Ethics are the values and principles that distinguish right from wrong.

Career development involves knowing the right people to get ahead.

The term ____ refers to the individual's choice of occupation,organization,and career path.