Exam 1: Learning About Organizational Behavior

Ethnicity refers to identification with a cultural group that has shared traditions and heritage,including national origin,language,religion,food,and customs.

____ involves making decisions about an occupation and engaging in activities to attain career goals.

Organizational behavior is the study of how organizations interact with one another in order to get business done.

An employee who buys a personal computer for use at home for exploring Internet sites that might help enhance her job performance is demonstrating the self competency.

The study of individuals and groups within an organizational context,and the study of internal processes and practices as they influence the effectiveness of individuals,teams,and organizations is:

Leadership is the process of developing ideas and a vision,living by values that support those ideas and that vision,influencing others to embrace them in their own behaviors,and making hard decisions about human and other resources.

The key attributes of the ethics competency include incorporating values and principles that distinguish right from wrong on the basis of laws and regulations,the employer's rules of conduct,demonstrating dignity and respect for others in working relationships,and demonstrating honesty and openness in communication,limited only by legal,privacy,and competitive considerations.

In order to maximize success,____ should generally provide the framework for ____.

The ____ skill is especially important in both nonverbal communication and active listening.

The ____ competency includes the knowledge,skills,and abilities to develop,support and lead groups to achieve goals

____ is an example of a primary category of diversity.

Ethics are considered to be the ____ that distinguish right from wrong.

A competency is an interrelated cluster of knowledge,skills,and abilities needed by an individual to be effective.

____ is an example of a secondary category of diversity.

New technologies are increasing the need for ____ by individuals,groups,and entire organizations.

Which of the following statements capture the potential strengths and weaknesses of teams?

The global mindset is also referred to as the ability to:

In the Teams Competency: Grant Reid,President,Mars Drinks,When Grant took over Mars Drinks,the senior managers were meeting ____.

A ____ refers to an interrelated cluster of knowledge,skills,and abilities needed by an individual to be effective.

The ____ competency includes the knowledge,skills,and abilities to recognize and implement needed adaptations or entirely new transformations in the people,tasks,strategies,structures,or technologies in a person's area of responsibility.