Question 1

Which of the following is not one of the key KSAs of the self competency?

Accepted Answer

A)  To understand your own and other's personality and attitudes 
B)  To perceive,appraise,and interpret accurately yourself,others,and the immediate environment 
C)  To take responsibility for managing yourself and your career over time and through stressful circumstances 
D)  To make sure that your friend's are responsible 
A)  To understand your own and other's personality and attitudes 
B)  To perceive,appraise,and interpret accurately yourself,others,and the immediate environment 
C)  To take responsibility for managing yourself and your career over time and through stressful circumstances 
D)  To make sure that your friend's are responsible

Question 2

The self competency includes the knowledge,skills,and abilities to assess your own strengths and weaknesses,set and pursue professional and personal goals,balance work and personal life,and engage in new learning--including new or modified skills,behaviors,and attitudes.

Accepted Answer

A) True 
 B)False

Question 3

The ethics competency includes the knowledge,skills,and abilities to know what is legal or illegal.

Accepted Answer

A) True 
 B)False

Question 4

The ____ skill helps to bring relevant information and emotions into the dialogue and reduce misunderstandings.

Accepted Answer

A)  empathizing 
B)  describing 
C)  questioning 
D)  concretizing 
A)  empathizing 
B)  describing 
C)  questioning 
D)  concretizing

Question 5

Culture is a pattern of beliefs that is automatically transmitted to other human beings.

Accepted Answer

A) True 
 B)False

Question 6

Within the communication competency,describe three of the key KSAs that are likely to be most strongly related to effectiveness in interpersonal relations with coworkers.

Accepted Answer

The communication competency includes th

Question 7

Which of the following is not one of the key KSAs of the change competency?

Accepted Answer

A)  to apply the other six foundation competencies in the diagnosis,development,and implementation of needed changes 
B)  to diagnose pressures for and resistance to change in specific situations 
C)  to seek,learn,share,and apply new knowledge in the pursuit of constant improvement,creativity,and entirely new approaches or goals 
D)  all of these are among the key KSAs of the change competency 
A)  to apply the other six foundation competencies in the diagnosis,development,and implementation of needed changes 
B)  to diagnose pressures for and resistance to change in specific situations 
C)  to seek,learn,share,and apply new knowledge in the pursuit of constant improvement,creativity,and entirely new approaches or goals 
D)  all of these are among the key KSAs of the change competency

Question 8

A manager directs,controls,and plans the work of others and is responsible for results.

Accepted Answer

A) True 
 B)False

Question 9

The competency or competencies that potentially involve the knowledge,skills,and abilities to value the uniqueness of employees and their groups,embrace that uniqueness as a potential source of organizational strength,while respecting the uniqueness of each individual,would be:

Accepted Answer

A)  diversity 
B)  across cultures 
C)  both diversity and across cultures 
D)  uniqueness 
A)  diversity 
B)  across cultures 
C)  both diversity and across cultures 
D)  uniqueness

Question 10

The term ____ refers to the dominant pattern of living,thinking,and believing that is developed and transmitted by people,consciously or unconsciously,to subsequent generations.

Accepted Answer

A)  Social mindset 
B)  Global mindset 
C)  Collectivism 
D)  Culture 
A)  Social mindset 
B)  Global mindset 
C)  Collectivism 
D)  Culture

Question 11

Race refers to the biological groupings within humankind,representing superficial physical differences.

Accepted Answer

A) True 
 B)False

Question 12

The communication competency is linked to effective performance of which of the following skills?

Accepted Answer

A)  liaison skill 
B)  monitoring skill 
C)  questioning skill 
D)  disseminating skill 
A)  liaison skill 
B)  monitoring skill 
C)  questioning skill 
D)  disseminating skill

Question 13

For a culture to exist,it must be all of the following except:

Accepted Answer

A)  shared by the vast majority of members 
B)  be passed from generation to generation 
C)  be distinct from decisions and behaviors 
D)  shape perceptions,judgments,and feelings 
A)  shared by the vast majority of members 
B)  be passed from generation to generation 
C)  be distinct from decisions and behaviors 
D)  shape perceptions,judgments,and feelings

Question 14

The diversity competency includes the knowledge,skills,and abilities to recognize and implement needed adaptations or entirely new transformations in the people,tasks,strategies,structures,or technologies in a person's area of responsibility.

Accepted Answer

A) True 
 B)False

Question 15

Leadership and management are the same thing.

Accepted Answer

A) True 
 B)False

Question 16

The empathizing skill is especially important in nonverbal communication and active listening.

Accepted Answer

A) True 
 B)False

Question 17

Effective managers in organizations usually accept what key functions in their roles?

Accepted Answer

A)  authority 
B)  responsibility 
C)  accountability 
D)  all of these 
A)  authority 
B)  responsibility 
C)  accountability 
D)  all of these

Question 18

As a category of diversity,age includes the number of years a person has been alive and the generation into which the individual was born.

Accepted Answer

A) True 
 B)False

Which of the following is not one of the key KSAs of the self competency?

The self competency includes the knowledge,skills,and abilities to assess your own strengths and weaknesses,set and pursue professional and personal goals,balance work and personal life,and engage in new learning--including new or modified skills,behaviors,and attitudes.

The ethics competency includes the knowledge,skills,and abilities to know what is legal or illegal.

The ____ skill helps to bring relevant information and emotions into the dialogue and reduce misunderstandings.

Culture is a pattern of beliefs that is automatically transmitted to other human beings.

Within the communication competency,describe three of the key KSAs that are likely to be most strongly related to effectiveness in interpersonal relations with coworkers.

Which of the following is not one of the key KSAs of the change competency?

A manager directs,controls,and plans the work of others and is responsible for results.

The competency or competencies that potentially involve the knowledge,skills,and abilities to value the uniqueness of employees and their groups,embrace that uniqueness as a potential source of organizational strength,while respecting the uniqueness of each individual,would be:

The term ____ refers to the dominant pattern of living,thinking,and believing that is developed and transmitted by people,consciously or unconsciously,to subsequent generations.

Race refers to the biological groupings within humankind,representing superficial physical differences.

The communication competency is linked to effective performance of which of the following skills?

For a culture to exist,it must be all of the following except:

The diversity competency includes the knowledge,skills,and abilities to recognize and implement needed adaptations or entirely new transformations in the people,tasks,strategies,structures,or technologies in a person's area of responsibility.

Leadership and management are the same thing.

The empathizing skill is especially important in nonverbal communication and active listening.

Effective managers in organizations usually accept what key functions in their roles?

As a category of diversity,age includes the number of years a person has been alive and the generation into which the individual was born.

Individual and Organizational Ethics

Understanding Individual Differences: Part A

Understanding Individual Differences: Part B

Perceptions and Attributions

Learning Concepts to Improve Performance: Part A

Learning Concepts to Improve Performance: Part B

Motivating Employees

Motivation: Goal Setting and Reward Programs

Workplace Stress and Aggression: Part A

Workplace Stress and Aggression: Part B

Interpersonal Communication in Organizations: Part A

Interpersonal Communication in Organizations: Part B

Leadership Effectiveness: Foundations

Leadership Effectiveness: New Perspectives

Developing and Leading Teams: Part A

Developing and Leading Teams: Part B

Managing Conflict and Negotiating Effectively

Managerial Decision Making

Organization Design

Cultivating Organizational Culture

Managing Organizational Change

Filters

Exam 1: Learning About Organizational Behavior

Which of the following is not one of the key KSAs of the self competency?

The self competency includes the knowledge,skills,and abilities to assess your own strengths and weaknesses,set and pursue professional and personal goals,balance work and personal life,and engage in new learning--including new or modified skills,behaviors,and attitudes.

The ethics competency includes the knowledge,skills,and abilities to know what is legal or illegal.

The ____ skill helps to bring relevant information and emotions into the dialogue and reduce misunderstandings.

Culture is a pattern of beliefs that is automatically transmitted to other human beings.

Within the communication competency,describe three of the key KSAs that are likely to be most strongly related to effectiveness in interpersonal relations with coworkers.

Which of the following is not one of the key KSAs of the change competency?

A manager directs,controls,and plans the work of others and is responsible for results.

The competency or competencies that potentially involve the knowledge,skills,and abilities to value the uniqueness of employees and their groups,embrace that uniqueness as a potential source of organizational strength,while respecting the uniqueness of each individual,would be:

The term ____ refers to the dominant pattern of living,thinking,and believing that is developed and transmitted by people,consciously or unconsciously,to subsequent generations.

Race refers to the biological groupings within humankind,representing superficial physical differences.

The communication competency is linked to effective performance of which of the following skills?

For a culture to exist,it must be all of the following except:

The diversity competency includes the knowledge,skills,and abilities to recognize and implement needed adaptations or entirely new transformations in the people,tasks,strategies,structures,or technologies in a person's area of responsibility.

Leadership and management are the same thing.

The empathizing skill is especially important in nonverbal communication and active listening.

Effective managers in organizations usually accept what key functions in their roles?

As a category of diversity,age includes the number of years a person has been alive and the generation into which the individual was born.

Individual and Organizational Ethics

Understanding Individual Differences: Part A

Understanding Individual Differences: Part B

Perceptions and Attributions

Learning Concepts to Improve Performance: Part A

Learning Concepts to Improve Performance: Part B

Motivating Employees

Motivation: Goal Setting and Reward Programs

Workplace Stress and Aggression: Part A

Workplace Stress and Aggression: Part B

Interpersonal Communication in Organizations: Part A

Interpersonal Communication in Organizations: Part B

Leadership Effectiveness: Foundations

Leadership Effectiveness: New Perspectives

Developing and Leading Teams: Part A

Developing and Leading Teams: Part B

Managing Conflict and Negotiating Effectively

Managerial Decision Making

Organization Design

Cultivating Organizational Culture

Managing Organizational Change

Filters