Exam 1: Learning About Organizational Behavior

Active questioning refers to the process of integrating information and emotions in a search for shared meaning and understanding.

Organizational behavior is the study of ____.

The ____ competency includes the knowledge,skills,and abilities to use all the modes of transmitting,understanding,and receiving ideas,thoughts and feelings--verbal,listening,nonverbal,written,electronic,and the like--for accurately transferring and exchanging information.

There is no particular order the seven competencies need to be achieved in.

The ____ competency can be thought of as the circulatory system that nourishes other competencies.

Cultural background refers to identification with a cultural group that has shared traditions and heritage,including national origin,language,religion,food,and customs.

Identify the four basic components for learning about organizational behavior and improving the competencies of employees in organizations,and give an example of how two or more of these components might be manifest in influencing organizational success or failure at an organization that you are aware of.Be sure to integrate the appropriate foundation competencies into your discussion,and clarify any assumptions that you make in developing your answer.

Using and interpreting facial expressions,body movements,and physical contact to send messages is:

Which of the following is not one of the key KSAs of the change competency?

In Learning from Experience: Indra Nooyi,Chairman and CEO of PepsiCo,the vision of Pepsico is

A competency is an interrelated set of perceptions,attitudes,and values that enable an employee to provide value to the organization.

Describe the self competency and list two of the knowledge,skills,and abilities need to be effective in it.

According to the Self Competency: Indra Nooyi's Development Journey,At PepsiCo,Nooyi has long been known for two things: a keen business sense and an irreverent personal style.

The ____ competency can be considered the most fundamental of the seven foundation competencies,since its achievement creates the underlying personal attributes needed for successfully developing the other six competencies.

Engaging in verbal communication refers to presenting ideas,information,and emotions to others,either one-to-one or in groups.

One of the key attributes of the communication competency is using a variety of computer-based (electronic)resources,such as e-mail and the Internet.Through an array of computer-based information technologies,the Internet directly links organizations and their employees to customers,suppliers,information sources,the public,and millions of individuals worldwide.

Primary categories of diversity refer to genetic characteristics that affect a person's self-image and socialization.

In "Blur: The Speed of Change in the Connected Economy," the authors propose a formula to represent the rapidly accelerating rate of technological and other changes.In the formula,intangibles refer to the intangible part of a transaction (such as reputation)that are growing faster.

Differentiate between the concepts of career,career development,and career plan,and identify the key competency to which they are most closely related.

The ____ competency includes the knowledge,skills,and abilities to value unique individual and group characteristics,embrace such characteristics as potential sources of organizational strength,and appreciate the uniqueness of each individual.