Exam 1: Learning About Organizational Behavior

Which of the following would be not considered one of the key KSAs of the teams competency?

In the Across Cultures Competency: Carlos Ghosn,CEO,Nissan-Renault,Ghosn notes: "I think one of the basics of transcultural leadership is _____."

Within organizations,the seven key competencies are important to success for all of the following individuals except:

The change competency includes the knowledge,skills,and abilities to recognize and implement needed adaptations or entirely new transformations in the people,tasks,strategies,structures,or technologies in a person's area of responsibility.

The diversity competency is the most fundamental of the seven key competencies,since its achievement creates the underlying personal attributes needed for successfully developing the other six competencies.

As one part of the communication competency,the ____ skill refers to identifying concrete,specific examples of behavior and its effects.

Ethnicity is identification with a cultural group that has shared traditions and heritage,including national origin,language,religion,food,and customs.

The employment and volunteer positions the person has held and the variety of organizations for which the person has worked is an example of a primary category of diversity.

Individuals with the ability to identify key issues and diagnose them by examining the basic factors of who,what,why,when,where,and how are demonstrating the self competency.

The term ____ refers to a sequence of work-related experiences occupied by a person during a lifetime.

In "Blur: The Speed of Change in the Connected Economy," the authors propose a formula to represent the rapidly accelerating rate of technological and other changes.In the formula,____ is/are the increasing role of personal services for many organizations and the economy as a whole.

Explain what is meant by diversity,specify the difference between primary and secondary categories of diversity,and provide several examples of diversity in each of those categories.

Which of the following is not one of the key KSAs of the diversity competency?

In Diversity Competency: Aetna's Diverse Discoveries Program,each year,every Aetna employee completes

In Learning from Experience: Indra Nooyi,the CEO of PepsiCo,has seen that one of the ways to inspire people is by having a vision that everyone can get behind.At PepsiCo,that vision is "Performance with as Passion."

In Diversity Competency: Aetna's Diverse Discoveries Program,women represent ____ percent of management/supervisory positions.

The key KSAs of the change competency include seeking,gaining,sharing,and applying new knowledge in the pursuit of constant improvement,creativity,and entirely new approaches or goals.

In Learning from Experience: Indra Nooyi,Chairman and CEO of PepsiCo,Nooyi says that she learned from her father to always assume what?

Reflected in a society's morals,customs and established practices,____ are deeply held beliefs that specify general preferences and behaviors and define what is right and wrong.

____ can lead to thinking of individuals or groups in a particular society in simple terms and thus glossing over the nuances and complexities of a culture