Question 1

State two examples of cultural and ethical issues that face operations managers in a global environment.

Accepted Answer

Student responses will vary,but there ar

Question 2

Identify four trade agreements that are facilitating the growth of world.

Accepted Answer

NAFTA,SEAT

Question 3

Which of the following has progressed the FURTHEST along its product life cycle?

Accepted Answer

A) Video physical rentals 
B) Boeing 787 
C) Apple SmartWatch 
D) 3-D game players 
E) Xbox 360 
A) Video physical rentals 
B) Boeing 787 
C) Apple SmartWatch 
D) 3-D game players 
E) Xbox 360

Question 4

Outsourcing manufacturing is also known as ________.

Accepted Answer

contract m

Question 5

Before establishing and implementing strategy,a resources view would ensure that which of the following resources are available?

Accepted Answer

A) financial 
B) physical 
C) human 
D) technological 
E) all of the above 
A) financial 
B) physical 
C) human 
D) technological 
E) all of the above

Question 6

Which of the following statements is most accurate?

Accepted Answer

A) Nearly all outsourcing relationships do not last beyond two years. 
B) Nearly all U.S.firms that outsourced processes to India have backsourced them. 
C) Approximately half of all outsourcing agreements fail. 
D) Outsourcing is a relatively risk-free activity. 
E) More than 90% of outsourcing agreements succeed. 
A) Nearly all outsourcing relationships do not last beyond two years. 
B) Nearly all U.S.firms that outsourced processes to India have backsourced them. 
C) Approximately half of all outsourcing agreements fail. 
D) Outsourcing is a relatively risk-free activity. 
E) More than 90% of outsourcing agreements succeed.

Question 7

Which of the following is the best example of competing on low-cost leadership?

Accepted Answer

A) A firm produces its product with less raw material waste than its competitors do. 
B) A firm offers more reliable products than its competitors do. 
C) A firm's products are introduced into the market faster than its competitors' products are. 
D) A firm's research and development department generates many ideas for new products. 
E) A firm advertises more than its competitors do. 
A) A firm produces its product with less raw material waste than its competitors do. 
B) A firm offers more reliable products than its competitors do. 
C) A firm's products are introduced into the market faster than its competitors' products are. 
D) A firm's research and development department generates many ideas for new products. 
E) A firm advertises more than its competitors do.

Question 8

An SWOT analysis determines:

Accepted Answer

A) internal strengths and weaknesses and internal opportunities and threats. 
B) internal strengths and weaknesses and external opportunities and threats. 
C) external strengths and weaknesses and internal opportunities and threats. 
D) external strengths and weaknesses and external opportunities and threats. 
E) internal strengths and opportunities and external weaknesses and threats. 
A) internal strengths and weaknesses and internal opportunities and threats. 
B) internal strengths and weaknesses and external opportunities and threats. 
C) external strengths and weaknesses and internal opportunities and threats. 
D) external strengths and weaknesses and external opportunities and threats. 
E) internal strengths and opportunities and external weaknesses and threats.

Question 9

A multinational corporation is a firm with extensive international business involvement.

Accepted Answer

A) True 
 B)False

Question 10

Starbucks is one of the best known coffeehouse chains in the world.Each store sells a variety of innovative products to complement the array of coffee choices available.However,over half of the current stores are located in the United States and the expensive nature of the coffee leaves Starbucks vulnerable to changes in consumer spending behavior (such as recessions).Starbucks has begun initiatives to sell its specialty coffee beans for home use,presenting a chance for a large increase in revenue and diversification.However,Starbucks faces fierce competition seeking a piece of its lucrative market share and the threat of consumer behavior changes,given its reputation rides on a singular product.Perform an SWOT analysis for Starbucks.

Accepted Answer

Strengths-High profit specialty coffee,w

Question 11

The ________ strategy uses exports and licenses to penetrate globally.

Accepted Answer

The answer of The ________ strategy uses exports and licenses...

Question 12

Outsourcing is simply an extension of the long-standing practice of:

Accepted Answer

A) subcontracting. 
B) importing. 
C) exporting. 
D) postponement. 
E) e-procurement. 
A) subcontracting. 
B) importing. 
C) exporting. 
D) postponement. 
E) e-procurement.

Question 13

Advantages of outsourcing do NOT include:

Accepted Answer

A) cost savings. 
B) gaining outside expertise. 
C) maintaining a focus on core competencies. 
D) accessing outside technology. 
E) potential creation of future competition. 
A) cost savings. 
B) gaining outside expertise. 
C) maintaining a focus on core competencies. 
D) accessing outside technology. 
E) potential creation of future competition.

Question 14

NAFTA seeks to phase out all trade and tariff barriers among Canada,Mexico,and the United States.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is an example of competing on quick response?

Accepted Answer

A) A firm produces its product with less raw material waste than its competitors do. 
B) A firm offers more reliable products than its competitors do. 
C) A firm's products are introduced into the market faster than its competitors' products. 
D) A firm utilizes its capacity more effectively than its competitors do. 
E) A firm advertises more than its competitors do. 
A) A firm produces its product with less raw material waste than its competitors do. 
B) A firm offers more reliable products than its competitors do. 
C) A firm's products are introduced into the market faster than its competitors' products. 
D) A firm utilizes its capacity more effectively than its competitors do. 
E) A firm advertises more than its competitors do.

Question 16

Value-chain analysis can be used to determine if a business is adding unique value in which of the following areas?

Accepted Answer

A) product research 
B) human resources 
C) process innovation 
D) quality management 
E) all of the above 
A) product research 
B) human resources 
C) process innovation 
D) quality management 
E) all of the above

Question 17

Firms using the global strategy can be thought of as "world companies."

Accepted Answer

A) True 
 B)False

Question 18

According to the authors,which of the following strategic concepts allow firms to achieve their missions?

Accepted Answer

A) productivity,efficiency,and quality leadership 
B) differentiation,cost leadership,and response 
C) differentiation,quality leadership,and response 
D) distinctive competency,cost leadership,and experience 
E) differentiation,distinctive competency,quality leadership,and capacity 
A) productivity,efficiency,and quality leadership 
B) differentiation,cost leadership,and response 
C) differentiation,quality leadership,and response 
D) distinctive competency,cost leadership,and experience 
E) differentiation,distinctive competency,quality leadership,and capacity

Question 19

Define core competencies.

Accepted Answer

A set of skills,tale

Question 20

Who introduced the concept of value-chain analysis?

Accepted Answer

A) Ford 
B) Toyota 
C) Porter 
D) Smith 
E) Gates 
A) Ford 
B) Toyota 
C) Porter 
D) Smith 
E) Gates

Exam 2: Operations Strategy in a Global Environment

State two examples of cultural and ethical issues that face operations managers in a global environment.

Identify four trade agreements that are facilitating the growth of world.

Which of the following has progressed the FURTHEST along its product life cycle?

Outsourcing manufacturing is also known as ________.

Before establishing and implementing strategy,a resources view would ensure that which of the following resources are available?

Which of the following statements is most accurate?

Which of the following is the best example of competing on low-cost leadership?

An SWOT analysis determines:

A multinational corporation is a firm with extensive international business involvement.

The ________ strategy uses exports and licenses to penetrate globally.

Outsourcing is simply an extension of the long-standing practice of:

Advantages of outsourcing do NOT include:

NAFTA seeks to phase out all trade and tariff barriers among Canada,Mexico,and the United States.

Which of the following is an example of competing on quick response?

Value-chain analysis can be used to determine if a business is adding unique value in which of the following areas?

Firms using the global strategy can be thought of as "world companies."

According to the authors,which of the following strategic concepts allow firms to achieve their missions?

Define core competencies.

Who introduced the concept of value-chain analysis?

Operations and Productivity

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy

Location Strategies

Layout Strategies

Human Resources,job Design,and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrpand ERP

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Sustainability in the Supply Chain

Statistical Process Control

Capacity and Constraint Management

Supply Chain Management Analytics

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Filters