Question 1

Key success factors are those activities that are key to achieving competitive advantage.

Accepted Answer

A) True 
 B)False

Question 2

What is the difference between a firm's mission and its strategy?

Accepted Answer

A firm's mission is the purpos

Question 3

NAFTA seeks to phase out all trade and tariff barriers between the United States and Asia.

Accepted Answer

A) True 
 B)False

Question 4

The multidomestic OM strategy maximizes local responsiveness while achieving a significant cost advantage.

Accepted Answer

A) True 
 B)False

Question 5

A(n)________ is a firm that has extensive involvement in international business,owning or controlling facilities in more than one country.

Accepted Answer

multinatio

Question 6

Which of the following is NOT part of value-chain analysis?

Accepted Answer

A) product research 
B) quality management 
C) supply chain management 
D) project management 
E) human resources 
A) product research 
B) quality management 
C) supply chain management 
D) project management 
E) human resources

Question 7

________ are areas located along the United States-Mexico border in which factories receive preferential
tariff treatment.

Accepted Answer

The answer of ________ are areas located along the United...

Question 8

Multinational organizations can shop from country to country and cut costs through:

Accepted Answer

A) lower wage scales. 
B) lower indirect costs. 
C) less stringent regulations. 
D) lower taxes and tariffs. 
E) all of the above. 
A) lower wage scales. 
B) lower indirect costs. 
C) less stringent regulations. 
D) lower taxes and tariffs. 
E) all of the above.

Question 9

________ and ________ are two issues where significant cultural differences are large,yet progress toward global uniformity is slowly being accepted.

Accepted Answer

Bribery,pr

Question 10

The purpose of NAFTA is to:

Accepted Answer

A) substitute cheap labor in Mexico for expensive labor in the United States. 
B) curb illegal immigration from Mexico to the United States. 
C) phase out all trade and tariff barriers between North America and South America. 
D) phase out all trade and tariff barriers between the United States,Canada,and Mexico. 
E) provide fair and equitable tariff rates for trade between the United States,Canada,and Mexico. 
A) substitute cheap labor in Mexico for expensive labor in the United States. 
B) curb illegal immigration from Mexico to the United States. 
C) phase out all trade and tariff barriers between North America and South America. 
D) phase out all trade and tariff barriers between the United States,Canada,and Mexico. 
E) provide fair and equitable tariff rates for trade between the United States,Canada,and Mexico.

Question 11

An organization's strategy is the purpose or rationale for its existence.

Accepted Answer

A) True 
 B)False

Question 12

Identify three factors fueling the continuing growth of outsourcing.

Accepted Answer

(1)increased technological exp

Question 13

How do global operations attract new markets?

Accepted Answer

Because international operations require

Question 14

Outsourcing is an extension of the long-standing practice of ________ production activities.

Accepted Answer

The answer of Outsourcing is an extension of the long-standing...

Question 15

The theory of comparative advantage implies that you should allow another firm to perform work activities for your company if that company can do it more productively than you can.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements is most correct?

Accepted Answer

A) KSFs are often necessary,but not sufficient for competitive advantage. 
B) KSFs are often sufficient,but not necessary for competitive advantage. 
C) KSFs are neither necessary nor sufficient for competitive advantage. 
D) KSFs are both necessary and sufficient for competitive advantage. 
E) None of the above statements is correct. 
A) KSFs are often necessary,but not sufficient for competitive advantage. 
B) KSFs are often sufficient,but not necessary for competitive advantage. 
C) KSFs are neither necessary nor sufficient for competitive advantage. 
D) KSFs are both necessary and sufficient for competitive advantage. 
E) None of the above statements is correct.

Question 17

Which of the following statements about organizational missions is FALSE?

Accepted Answer

A) They reflect a company's purpose. 
B) They indicate what a company intends to contribute to society. 
C) They are formulated after strategies are known. 
D) They define a company's reason for existence. 
E) They provide guidance for functional area missions. 
A) They reflect a company's purpose. 
B) They indicate what a company intends to contribute to society. 
C) They are formulated after strategies are known. 
D) They define a company's reason for existence. 
E) They provide guidance for functional area missions.

Question 18

________ is the stage in product life cycle at which it is a poor time to change quality.

Accepted Answer

The answer of ________ is the stage in product life...

Question 19

Experience differentiation is an extension of product differentiation,accomplished by using people's five senses to create an experience rather than simply providing a service.

Accepted Answer

A) True 
 B)False

Question 20

Which of the international operations strategies involves low cost reductions and low local responsiveness?

Accepted Answer

A) international strategy 
B) global strategy 
C) transnational strategy 
D) multidomestic strategy 
E) worldwide strategy 
A) international strategy 
B) global strategy 
C) transnational strategy 
D) multidomestic strategy 
E) worldwide strategy

Exam 2: Operations Strategy in a Global Environment

Key success factors are those activities that are key to achieving competitive advantage.

What is the difference between a firm's mission and its strategy?

NAFTA seeks to phase out all trade and tariff barriers between the United States and Asia.

The multidomestic OM strategy maximizes local responsiveness while achieving a significant cost advantage.

A(n)________ is a firm that has extensive involvement in international business,owning or controlling facilities in more than one country.

Which of the following is NOT part of value-chain analysis?

________ are areas located along the United States-Mexico border in which factories receive preferential tariff treatment.

Multinational organizations can shop from country to country and cut costs through:

________ and ________ are two issues where significant cultural differences are large,yet progress toward global uniformity is slowly being accepted.

The purpose of NAFTA is to:

An organization's strategy is the purpose or rationale for its existence.

Identify three factors fueling the continuing growth of outsourcing.

How do global operations attract new markets?

Outsourcing is an extension of the long-standing practice of ________ production activities.

The theory of comparative advantage implies that you should allow another firm to perform work activities for your company if that company can do it more productively than you can.

Which of the following statements is most correct?

Which of the following statements about organizational missions is FALSE?

________ is the stage in product life cycle at which it is a poor time to change quality.

Experience differentiation is an extension of product differentiation,accomplished by using people's five senses to create an experience rather than simply providing a service.

Which of the international operations strategies involves low cost reductions and low local responsiveness?

Operations and Productivity

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy

Location Strategies

Layout Strategies

Human Resources,job Design,and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrpand ERP

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Sustainability in the Supply Chain

Statistical Process Control

Capacity and Constraint Management

Supply Chain Management Analytics

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Filters

and are two issues where significant cultural differences are large,yet progress toward global uniformity is slowly being accepted.