Question 1

Predetermined time standards are an outgrowth of basic motions called

Accepted Answer

A)  flow diagrams 
B)  activity charts 
C)  SAE standards 
D)  man-machine charts 
E)  therbligs 
A)  flow diagrams 
B)  activity charts 
C)  SAE standards 
D)  man-machine charts 
E)  therbligs

Question 2

Working 4 shifts of ten hours instead of 5 shifts at 8 hours each is known as

Accepted Answer

A)  flextime 
B)  constant employment 
C)  part-time status 
D)  flexible workweek 
E)  none of the above 
A)  flextime 
B)  constant employment 
C)  part-time status 
D)  flexible workweek 
E)  none of the above

Question 3

"Visual workplace" is a term coined by Hawthorne, and refers to the need for proper lighting at employee workstations.

Accepted Answer

A) True 
 B)False

Question 4

Provide examples of non-monetary incentives.

Accepted Answer

Awards, recognitions, certain

Question 5

List the eight steps used to develop a time study-based labor standard.

Accepted Answer

The eight steps used to develop a time s

Question 6

Labor standards can help to determine

Accepted Answer

A)  labor content of a product 
B)  staffing needs 
C)  incentive plans 
D)  efficiency 
E)  all of the above 
A)  labor content of a product 
B)  staffing needs 
C)  incentive plans 
D)  efficiency 
E)  all of the above

Question 7

What are operations charts used for?

Accepted Answer

Operations charts are used to

Question 8

The behavioral approach to job design that involves giving the worker a larger portion of the total task is

Accepted Answer

A)  job enlargement 
B)  job enrichment 
C)  job enhancement 
D)  job rotation 
E)  job involvement 
A)  job enlargement 
B)  job enrichment 
C)  job enhancement 
D)  job rotation 
E)  job involvement

Question 9

Which of these is the most common predetermined time standard?

Accepted Answer

A)  CSD 
B)  TMU 
C)  RCH 
D)  SAE 
E)  MTM 
A)  CSD 
B)  TMU 
C)  RCH 
D)  SAE 
E)  MTM

Question 10

In a preliminary work sample of an operation, out of 50 observations the operator was observed idle in 5 observations. What sample size is required for a work sampling study if the desired confidence level is 98% and the desired accuracy level is 5%?

Accepted Answer

n = @#IMG-DLM& = @#IMG-DLM& =

Question 11

Work sampling and time studies are similar in that the analyst in both cases records the time taken by the worker to accomplish each step of the task.

Accepted Answer

A) True 
 B)False

Question 12

List the steps in the work-sampling procedure.

Accepted Answer

The five steps in the work-sampling proc

Question 13

Fredrick W. Taylor is credited with introducing psychology into the workplace.

Accepted Answer

A) True 
 B)False

Question 14

What is a "normal" pace, and what is its connection to normal time and labor standards?

Accepted Answer

A normal pace is the pace or speed at wh

Question 15

List Hackman and Oldham's five desirable characteristics of job design.

Accepted Answer

According to Hackman and Oldha

Question 16

Self-directed teams tend to be successful in work environments where there is little employee empowerment.

Accepted Answer

A) True 
 B)False

Question 17

Properly set labor standards represent the amount of time that it should take an average employee to perform specific job activities under __________.

Accepted Answer

normal wor

Question 18

How might ergonomics be used to help design an employee workstation?

Accepted Answer

Ergonomics deals with the human factors

Question 19

In time studies, normal time is

Accepted Answer

A)  average observed time multiplied by a performance rating factor 
B)  larger than standard time 
C)  determined by historical experience 
D)  converted to standard time by the performance rating factor 
E)  one hour later during the summer months 
A)  average observed time multiplied by a performance rating factor 
B)  larger than standard time 
C)  determined by historical experience 
D)  converted to standard time by the performance rating factor 
E)  one hour later during the summer months

Question 20

A NASCAR pit crew consists of how many members?

Accepted Answer

A)  7 
B)  5 
C)  9 
D)  10 
E)  4 
A)  7 
B)  5 
C)  9 
D)  10 
E)  4

Exam 10: Human Resources, Job Design, and Work Measurement

Predetermined time standards are an outgrowth of basic motions called

Working 4 shifts of ten hours instead of 5 shifts at 8 hours each is known as

"Visual workplace" is a term coined by Hawthorne, and refers to the need for proper lighting at employee workstations.

Provide examples of non-monetary incentives.

List the eight steps used to develop a time study-based labor standard.

Labor standards can help to determine

What are operations charts used for?

The behavioral approach to job design that involves giving the worker a larger portion of the total task is

Which of these is the most common predetermined time standard?

In a preliminary work sample of an operation, out of 50 observations the operator was observed idle in 5 observations. What sample size is required for a work sampling study if the desired confidence level is 98% and the desired accuracy level is 5%?

Work sampling and time studies are similar in that the analyst in both cases records the time taken by the worker to accomplish each step of the task.

List the steps in the work-sampling procedure.

Fredrick W. Taylor is credited with introducing psychology into the workplace.

What is a "normal" pace, and what is its connection to normal time and labor standards?

List Hackman and Oldham's five desirable characteristics of job design.

Self-directed teams tend to be successful in work environments where there is little employee empowerment.

Properly set labor standards represent the amount of time that it should take an average employee to perform specific job activities under __________.

How might ergonomics be used to help design an employee workstation?

In time studies, normal time is

A NASCAR pit crew consists of how many members?

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Operations Strategy in a Global Environment

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Material Requirements Planning Mrp and Erp

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Statistical Tools for Managers

Acceptance Sampling

The Simplex Method of Linear Programming

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