Exam 10: Human Resources, Job Design, and Work Measurement

Which of the following is not a method used to set labor standards?

A worker completed a job 10 times during a period in which a normal, trained employee completed the task 8 times. What is the worker's performance rating?

A job characterized by __________ allows a worker to use his/her dexterity, physical strength, and skills to do his/her work.

One of the elements of ergonomics is

What kind of work circumstances call for the use of work sampling instead of stopwatch study?

__________ are drawings used to analyze movement of people or material.

When developing the standard time for a task, the elements that make up the task must use the same performance rating factor.

__________ is the grouping of a variety of tasks using the same approximate skill level.

Describe how supervisors might need to change their roles after organizing self-directed teams.

What is mutual trust? What is its link to a firm's human resource strategy?

Suppose that the allowance factor for a job is .5 and the normal time is 5 hours. What is the standard time?

Describe some impacts of noise in the workplace.

Equitable pay alone cannot achieve a reasonable quality of work life in an organization.

How is the statistical tool of adequate sample sizing used in work measurement?

It is said that job expansion has both a vertical component and a horizontal component. Explain, with reference to such terms as job enrichment, job rotation, job enlargement, and employee empowerment.

Technology, location, and layout decisions are all possible constraints on the human resource strategy.

A Methods and Measurements Analyst needs to develop a time standard for a certain task. The task involves use of ruler, square, and portable electric saw to mark and cut the "notch" in a rafter (a standard carpentry task of home construction). In a preliminary study, he observed one of his workers perform this task five times. The observations were made in an air-conditioned, well-lighted training facility, at ground level, with all tools and equipment clean and readily available. a. What is the actual average time for this task? b. What is the normal time for this task if the employee worked at a 20% faster pace than is typical for adequately trained workers? c. What is standard time for this task if allowances are 8% constant and 6% variable? d. If the analyst then thought more carefully about his experiment, and decided that the variable allowances needed to be increased to match the real (outside, unair-conditioned) work environment, and that the proper variable allowance was not 6% but 12%, what is the revised standard time?

The tally sheet data from a work sampling study provides information regarding

__________ involves timing a sample of a worker's performance and using it as a basis for setting a standard time.

__________ is a means of determining staffing policies dealing with employment stability and work schedules.