Question 1

For a time study, the three factors that determine how large a sample size to take are

Accepted Answer

A)  the level of confidence, the z-value, and normal time 
B)  needed accuracy, desired confidence, and standard deviation of the initial sample 
C)  the level of confidence, the z-value, and the work sampling idle percent 
D)  actual time, normal time, and standard time 
E)  actual time, standard time, and mean time 
A)  the level of confidence, the z-value, and normal time 
B)  needed accuracy, desired confidence, and standard deviation of the initial sample 
C)  the level of confidence, the z-value, and the work sampling idle percent 
D)  actual time, normal time, and standard time 
E)  actual time, standard time, and mean time

Question 2

Flow diagrams are used to analyze

Accepted Answer

A)  movement of people and materials 
B)  utilization of an operator and machine 
C)  body movements 
D)  time taken by various activities 
E)  unnecessary micro-motions 
A)  movement of people and materials 
B)  utilization of an operator and machine 
C)  body movements 
D)  time taken by various activities 
E)  unnecessary micro-motions

Question 3

In a stopwatch time study, the average time it takes a given worker to perform a task a certain number of times, without correction for performance rating or allowances, is the

Accepted Answer

A)  average observed time 
B)  standard time 
C)  performance rating time 
D)  normal time 
E)  allowance time 
A)  average observed time 
B)  standard time 
C)  performance rating time 
D)  normal time 
E)  allowance time

Question 4

The classical stopwatch study, or time study, was originally proposed by Western Electric's Hawthorne Commission in the 1920s.

Accepted Answer

A) True 
 B)False

Question 5

__________ involves enlarging employee jobs so that the added responsibility and authority is moved to the lowest possible level in the organization.

Accepted Answer

Employee e

Question 6

Managers should seek to control such work environment factors as

Accepted Answer

A)  illumination 
B)  noise and vibration 
C)  temperature 
D)  air quality 
E)  all of the above 
A)  illumination 
B)  noise and vibration 
C)  temperature 
D)  air quality 
E)  all of the above

Question 7

The visual workplace

Accepted Answer

A)  uses low-cost visual devices to share information 
B)  is an effective means of rapid communication in a dynamic workplace 
C)  replaces difficult-to-understand paperwork 
D)  eliminates non-value added activities by making problems and standards visual 
E)  all of the above 
A)  uses low-cost visual devices to share information 
B)  is an effective means of rapid communication in a dynamic workplace 
C)  replaces difficult-to-understand paperwork 
D)  eliminates non-value added activities by making problems and standards visual 
E)  all of the above

Question 8

The two most complex motions in the methods time measurement (MTM) system are __________ and __________.

Accepted Answer

The answer of The two most complex motions in the...

Question 9

A brake system installer in an auto factory has an actual average time of 10 minutes on her task. The performance rating of the worker timed was estimated at 110%. Practice in this department is to allow 9% for the constant allowances. There is currently no variable allowance.
a. Find the normal time for the operation.
b. Compute the standard time for the operation.
c. Recompute the standard time if a variable allowance of 7% is factored in.

Accepted Answer

a. Normal time = 10 minutes *

Question 10

Which of the following techniques may not provide reliable and accurate time standards?

Accepted Answer

A)  historical experience 
B)  method time measurement (MTM) 
C)  time studies 
D)  work sampling 
E)  predetermined time standards 
A)  historical experience 
B)  method time measurement (MTM) 
C)  time studies 
D)  work sampling 
E)  predetermined time standards

Question 11

What is the required sample size to be 95% confident that the observed average time is within 2% of the actual value if the process has a standard deviation of 1 minute and mean of 50 minutes?

Accepted Answer

N=(zs/hx)^2 = (1.96*

Question 12

Suppose that an analyst takes 50 samples of size 100. The process mean is 100 is standard deviation 3. If the max error can be no more than 1 minute how confident can the analyst be in the results?

Accepted Answer

Apply equation n=(zs/e)^2 to find z=2.35

Question 13

One use of labor standards is to determine what makes a fair day's work.

Accepted Answer

A) True 
 B)False

Question 14

What are the disadvantages of work sampling?

Accepted Answer

The disadvantages of work sampling inclu

Question 15

Labor standards based on historical experience are relatively inexpensive to obtain.

Accepted Answer

A) True 
 B)False

Question 16

Identify the five components of job design.

Accepted Answer

The five components of job des

Question 17

Hackman and Oldham's five desirable characteristics of job design include job significance and autonomy.

Accepted Answer

A) True 
 B)False

Question 18

Suppose that the allowance factor for a job is 0.10 and the normal time is 5 hours. What is the standard time?

Accepted Answer

A)  5.6 hours 
B)  50.0 hours 
C)  4.9 hours 
D)  5.1 hours 
E)  4.5 hours 
A)  5.6 hours 
B)  50.0 hours 
C)  4.9 hours 
D)  5.1 hours 
E)  4.5 hours

Question 19

Normal time is always less than the average observed time.

Accepted Answer

A) True 
 B)False

Question 20

The objective of a human resource strategy is to

Accepted Answer

A)  produce the demand forecast at lowest labor cost 
B)  match employment levels with demand 
C)  achieve a reasonable quality of work life at low cost 
D)  manage labor and design jobs so people are effectively and efficiently utilized 
E)  all of the above 
A)  produce the demand forecast at lowest labor cost 
B)  match employment levels with demand 
C)  achieve a reasonable quality of work life at low cost 
D)  manage labor and design jobs so people are effectively and efficiently utilized 
E)  all of the above

Exam 10: Human Resources, Job Design, and Work Measurement

For a time study, the three factors that determine how large a sample size to take are

Flow diagrams are used to analyze

In a stopwatch time study, the average time it takes a given worker to perform a task a certain number of times, without correction for performance rating or allowances, is the

The classical stopwatch study, or time study, was originally proposed by Western Electric's Hawthorne Commission in the 1920s.

__________ involves enlarging employee jobs so that the added responsibility and authority is moved to the lowest possible level in the organization.

Managers should seek to control such work environment factors as

The visual workplace

The two most complex motions in the methods time measurement (MTM) system are __________ and __________.

Which of the following techniques may not provide reliable and accurate time standards?

What is the required sample size to be 95% confident that the observed average time is within 2% of the actual value if the process has a standard deviation of 1 minute and mean of 50 minutes?

Suppose that an analyst takes 50 samples of size 100. The process mean is 100 is standard deviation 3. If the max error can be no more than 1 minute how confident can the analyst be in the results?

One use of labor standards is to determine what makes a fair day's work.

What are the disadvantages of work sampling?

Labor standards based on historical experience are relatively inexpensive to obtain.

Identify the five components of job design.

Hackman and Oldham's five desirable characteristics of job design include job significance and autonomy.

Suppose that the allowance factor for a job is 0.10 and the normal time is 5 hours. What is the standard time?

Normal time is always less than the average observed time.

The objective of a human resource strategy is to

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy

Location Strategies

Layout Strategies

Supply-Chain Management

Inventory Management

Aggregate Planning

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Just-In-Time and Lean Options

Maintenance and Reliability

Statistical Tools for Managers

Acceptance Sampling

The Simplex Method of Linear Programming

The Modi and Vam Methods of Solving Transportation Problems

Vehicle Routing and Scheduling

Managing Quality

Process Strategy

Supply-Chain Management

Vehicle Routing and Scheduling

Filters

The two most complex motions in the methods time measurement (MTM) system are and .