Question 1

What is quality of work life? What is its relation to a firm's human resource strategy?

Accepted Answer

Quality of work life means a reasonably

Question 2

Which of the following is used by methods analysis in analyzing body movement at the workstation level?

Accepted Answer

A)  MTM chart 
B)  flow diagram 
C)  operations chart 
D)  process chart 
E)  improvement chart 
A)  MTM chart 
B)  flow diagram 
C)  operations chart 
D)  process chart 
E)  improvement chart

Question 3

What three broad categories do allowances fall into? Discuss why "allowances" are included to adjust normal time to standard time. Support your position with a few simple examples.

Accepted Answer

Allowances are categorized as personal,

Question 4

Describe how the "visual workplace" can increase information flow, improve efficiency, and eliminate non-value-adding activities. Support your argument with a few examples.

Accepted Answer

Visuals reduce the time spent sharing in

Question 5

A(n) __________ is a group of empowered individuals working together to reach a common goal.

Accepted Answer

The answer of A(n) __________ is a group of empowered...

Question 6

The difference between job enrichment and job enlargement is that

Accepted Answer

A)  enlarged jobs involve vertical expansion, while enriched jobs involve horizontal expansion 
B)  enriched jobs enable an employee to do a number of boring jobs instead of just one 
C)  job enlargement is more psychologically satisfying than job enrichment 
D)  job enrichment is suitable for all employees, whereas job enlargement is not 
E)  enriched jobs involve vertical expansion, while enlarged jobs involve horizontal expansion 
A)  enlarged jobs involve vertical expansion, while enriched jobs involve horizontal expansion 
B)  enriched jobs enable an employee to do a number of boring jobs instead of just one 
C)  job enlargement is more psychologically satisfying than job enrichment 
D)  job enrichment is suitable for all employees, whereas job enlargement is not 
E)  enriched jobs involve vertical expansion, while enlarged jobs involve horizontal expansion

Question 7

A time study is being conducted to determine the standard time for a job that is made up of several elements. This standard time requires as input(s)

Accepted Answer

A)  the average observed time for each element 
B)  one average observed time for all elements 
C)  one performance rating factor to be used by all elements 
D)  a separate allowance factor for each element 
E)  all of the above 
A)  the average observed time for each element 
B)  one average observed time for all elements 
C)  one performance rating factor to be used by all elements 
D)  a separate allowance factor for each element 
E)  all of the above

Question 8

What are predetermined time standards?

Accepted Answer

Predetermined time standards d

Question 9

Job expansion can lead to increased labor cost because of the extra workers hired in the expansion.

Accepted Answer

A) True 
 B)False

Question 10

The two most basic policies associated with employment stability are

Accepted Answer

A)  job enrichment and job enlargement 
B)  employment for life and guaranteed minimum wage 
C)  follow demand exactly and hold employment constant 
D)  incentive plans and piece-rate plans 
E)  none of the above 
A)  job enrichment and job enlargement 
B)  employment for life and guaranteed minimum wage 
C)  follow demand exactly and hold employment constant 
D)  incentive plans and piece-rate plans 
E)  none of the above

Question 11

The purpose of labor standards is to accurately define the skills required to complete a job.

Accepted Answer

A) True 
 B)False

Question 12

A Therblig is a very small amount of time, one hundred-thousandth of an hour.

Accepted Answer

A) True 
 B)False

Question 13

Define the average observed time.

Accepted Answer

The actual average task time i

Question 14

Which of the following best describes mutual commitment in an organization?

Accepted Answer

A)  an instance in which management is committed to the employees and the employees are committed to management 
B)  both management and the employees are committed to the same objective 
C)  both management and the employees are committed, but to different objectives 
D)  management obtains the commitment of the employees to a stated objective 
E)  both management and the employees can rely on each other 
A)  an instance in which management is committed to the employees and the employees are committed to management 
B)  both management and the employees are committed to the same objective 
C)  both management and the employees are committed, but to different objectives 
D)  management obtains the commitment of the employees to a stated objective 
E)  both management and the employees can rely on each other

Question 15

Mutual trust is

Accepted Answer

A)  when employees have gained the trust of management 
B)  reflected in reasonable, documented employment policies, honestly and equitably implemented to the satisfaction of both management and the employees 
C)  when management has gained the trust of the employees 
D)  when management recognizes that the employees are competent, motivated people both able and willing to perform at the level required to produce a quality product 
E)  when management and the employees both agree on the objectives 
A)  when employees have gained the trust of management 
B)  reflected in reasonable, documented employment policies, honestly and equitably implemented to the satisfaction of both management and the employees 
C)  when management has gained the trust of the employees 
D)  when management recognizes that the employees are competent, motivated people both able and willing to perform at the level required to produce a quality product 
E)  when management and the employees both agree on the objectives

Question 16

A disadvantage of work sampling is that

Accepted Answer

A)  it tends to be less accurate, particularly when task times are short 
B)  it observes several workers simultaneously 
C)  it is more expensive than time-study methods 
D)  it is more intrusive than time-study methods, and therefore generates more complaints 
E)  All of the above are disadvantages of work sampling. 
A)  it tends to be less accurate, particularly when task times are short 
B)  it observes several workers simultaneously 
C)  it is more expensive than time-study methods 
D)  it is more intrusive than time-study methods, and therefore generates more complaints 
E)  All of the above are disadvantages of work sampling.

Question 17

Define standard time.

Accepted Answer

The standard time for a task provides al

Question 18

The data in the following table represent time-study observations on a new operation with three work elements. On the basis of these observations, find the standard time for the process. Assume a 15% allowance factor.

Accepted Answer

@#IMG-DLM& Normal time for process = 109

Question 19

The data below represent time study observations for an assembly operation. Assume a 7% allowance factor. What is the normal time for element 3?

Accepted Answer

A)  1.7 min. 
B)  1.96 min. 
C)  2.11 min. 
D)  10.1 min. 
E)  11.2 min. 
A)  1.7 min. 
B)  1.96 min. 
C)  2.11 min. 
D)  10.1 min. 
E)  11.2 min.

Question 20

How does labor specialization assist in reducing labor costs (list three ways)?

Accepted Answer

Labor specialization assists in reducing

Exam 10: Human Resources, Job Design, and Work Measurement

What is quality of work life? What is its relation to a firm's human resource strategy?

Which of the following is used by methods analysis in analyzing body movement at the workstation level?

What three broad categories do allowances fall into? Discuss why "allowances" are included to adjust normal time to standard time. Support your position with a few simple examples.

Describe how the "visual workplace" can increase information flow, improve efficiency, and eliminate non-value-adding activities. Support your argument with a few examples.

A(n) __________ is a group of empowered individuals working together to reach a common goal.

The difference between job enrichment and job enlargement is that

A time study is being conducted to determine the standard time for a job that is made up of several elements. This standard time requires as input(s)

What are predetermined time standards?

Job expansion can lead to increased labor cost because of the extra workers hired in the expansion.

The two most basic policies associated with employment stability are

The purpose of labor standards is to accurately define the skills required to complete a job.

A Therblig is a very small amount of time, one hundred-thousandth of an hour.

Define the average observed time.

Which of the following best describes mutual commitment in an organization?

Mutual trust is

A disadvantage of work sampling is that

Define standard time.

The data in the following table represent time-study observations on a new operation with three work elements. On the basis of these observations, find the standard time for the process. Assume a 15% allowance factor.

The data below represent time study observations for an assembly operation. Assume a 7% allowance factor. What is the normal time for element 3?

How does labor specialization assist in reducing labor costs (list three ways)?

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy

Location Strategies

Layout Strategies

Supply-Chain Management

Inventory Management

Aggregate Planning

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Just-In-Time and Lean Options

Maintenance and Reliability

Statistical Tools for Managers

Acceptance Sampling

The Simplex Method of Linear Programming

The Modi and Vam Methods of Solving Transportation Problems

Vehicle Routing and Scheduling

Managing Quality

Process Strategy

Supply-Chain Management

Vehicle Routing and Scheduling

Filters