Question 1

Which of the following combines a series of small tasks into one, new broader job so that people perform a variety of activities?

Accepted Answer

A)  Job simplification 
B)  Job rotation 
C)  Job enrichment 
D)  All of these 
E)  None of these 
A)  Job simplification 
B)  Job rotation 
C)  Job enrichment 
D)  All of these 
E)  None of these

Question 2

A state of __________ exists whenever the ratio of one person's outcomes to inputs equals the ratio of another's outcomes to inputs.

Accepted Answer

The answer of A state of __________ exists whenever the...

Question 3

Physiological needs are the most basic human physical needs, which are reflected in the workplace as needs for adequate heat, air, and base salary to ensure survival.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is not a common method for reducing a perceived inequity?

Accepted Answer

A)  Change work effort 
B)  Change outcomes 
C)  Change perceptions 
D)  Leave the job 
E)  Change equity 
A)  Change work effort 
B)  Change outcomes 
C)  Change perceptions 
D)  Leave the job 
E)  Change equity

Question 5

Abbi works at Railroad Ties. Her bosses continually indicate that her motivational level is low. Abbi agrees, but is unwilling to work harder until the company changes the types of reward it offers its employees. Which of the following is low for Abbi?

Accepted Answer

A)  E →P expectancy 
B)  O →P expectancy 
C)  Valence 
D)  Motivators 
E)  O →E indicators 
A)  E →P expectancy 
B)  O →P expectancy 
C)  Valence 
D)  Motivators 
E)  O →E indicators

Question 6

__________ focuses on individuals' perceptions of how fairly they are treated compared with others.

Accepted Answer

The answer of __________ focuses on individuals' perceptions of how...

Question 7

Which of the following describes the value or attraction an individual has for an outcome?

Accepted Answer

A)  Motivators 
B)  Valence 
C)  O →V expectancy 
D)  P →O expectancy 
E)  E →V expectancy 
A)  Motivators 
B)  Valence 
C)  O →V expectancy 
D)  P →O expectancy 
E)  E →V expectancy

Question 8

Which of the following theories proposes that people are motivated by physiological, safety, belongingness, esteem, and self-actualization needs?

Accepted Answer

A)  Reinforcement 
B)  Process 
C)  Situational 
D)  Hierarchy of needs 
E)  Contingency 
A)  Reinforcement 
B)  Process 
C)  Situational 
D)  Hierarchy of needs 
E)  Contingency

Question 9

Goal-setting theory proposes that specific, challenging goals increase motivation and performance when the goals are accepted by subordinates and these subordinates receive feedback to indicate their progress toward goal achievement.

Accepted Answer

A) True 
 B)False

Question 10

Some companies have found that job flexibility is a great high-level motivator.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following refers to the withdrawal of a positive reward, meaning that behavior is no longer reinforced and hence is less likely to occur in the future?

Accepted Answer

A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  None of these 
A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  None of these

Question 12

A high need for __________ often is associated with successful attainment of top levels in the organizational hierarchy, according to McClelland.

Accepted Answer

A)  power 
B)  achievement 
C)  affiliation 
D)  success 
E)  expertise 
A)  power 
B)  achievement 
C)  affiliation 
D)  success 
E)  expertise

Question 13

Which of the following is a process theory?

Accepted Answer

A)  Goal-setting theory 
B)  Equity theory 
C)  Expectancy theory 
D)  All of these 
E)  None of these 
A)  Goal-setting theory 
B)  Equity theory 
C)  Expectancy theory 
D)  All of these 
E)  None of these

Question 14

__________ is the degree to which the worker has freedom, discretion, and self-determination in planning and carrying out tasks.

Accepted Answer

A)  Self-control 
B)  Self-esteem 
C)  Self-reinforcement 
D)  Autonomy 
E)  Delegation 
A)  Self-control 
B)  Self-esteem 
C)  Self-reinforcement 
D)  Autonomy 
E)  Delegation

Question 15

__________ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

Accepted Answer

The answer of __________ refers to the forces either within...

Question 16

A(n) __________ is an example of an intrinsic reward.

Accepted Answer

A)  employee's feelings of self-worth 
B)  pat on the back from your boss 
C)  pay raise 
D)  promotion 
E)  bonus 
A)  employee's feelings of self-worth 
B)  pat on the back from your boss 
C)  pay raise 
D)  promotion 
E)  bonus

Question 17

Briefly explain expectancy theory.

Accepted Answer

Expectancy theory is based on the relati

Question 18

A content theory that proposes that people are motivated by five categories of needs-physiological, safety, belongingness, esteem, and self-actualization-that exist in a hierarchical order is called the __________.

Accepted Answer

hierarchy

Question 19

Herzberg's two-factor theory divides work-related needs into two categories: hygiene factors and reward factors.

Accepted Answer

A) True 
 B)False

Question 20

Donovan Zorn
Donovan Zorn is a successful manager for one of the subsidiaries at Eagles Unlimited. He is responsible for 232 workers and has a span of control of eight lower-level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-One of Donovan's best employees has a driving need to be able to attain a high standard of success, to master complex tasks, and to surpass others. Donovan recognizes this acquired need as:

Accepted Answer

A)  the need for accomplishment. 
B)  the need for power. 
C)  the need for affiliation. 
D)  the need for adaptation. 
E)  none of these. 
A)  the need for accomplishment. 
B)  the need for power. 
C)  the need for affiliation. 
D)  the need for adaptation. 
E)  none of these.

Which of the following combines a series of small tasks into one, new broader job so that people perform a variety of activities?

A state of __________ exists whenever the ratio of one person's outcomes to inputs equals the ratio of another's outcomes to inputs.

Physiological needs are the most basic human physical needs, which are reflected in the workplace as needs for adequate heat, air, and base salary to ensure survival.

Which of the following is not a common method for reducing a perceived inequity?

Abbi works at Railroad Ties. Her bosses continually indicate that her motivational level is low. Abbi agrees, but is unwilling to work harder until the company changes the types of reward it offers its employees. Which of the following is low for Abbi?

__________ focuses on individuals' perceptions of how fairly they are treated compared with others.

Which of the following describes the value or attraction an individual has for an outcome?

Which of the following theories proposes that people are motivated by physiological, safety, belongingness, esteem, and self-actualization needs?

Goal-setting theory proposes that specific, challenging goals increase motivation and performance when the goals are accepted by subordinates and these subordinates receive feedback to indicate their progress toward goal achievement.

Some companies have found that job flexibility is a great high-level motivator.

Which of the following refers to the withdrawal of a positive reward, meaning that behavior is no longer reinforced and hence is less likely to occur in the future?

A high need for __________ often is associated with successful attainment of top levels in the organizational hierarchy, according to McClelland.

Which of the following is a process theory?

__________ is the degree to which the worker has freedom, discretion, and self-determination in planning and carrying out tasks.

__________ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

A(n) __________ is an example of an intrinsic reward.

Briefly explain expectancy theory.

A content theory that proposes that people are motivated by five categories of needs-physiological, safety, belongingness, esteem, and self-actualization-that exist in a hierarchical order is called the __________.

Herzberg's two-factor theory divides work-related needs into two categories: hygiene factors and reward factors.

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Exam 16: Motivating Employees

Which of the following combines a series of small tasks into one, new broader job so that people perform a variety of activities?

A state of __________ exists whenever the ratio of one person's outcomes to inputs equals the ratio of another's outcomes to inputs.

Physiological needs are the most basic human physical needs, which are reflected in the workplace as needs for adequate heat, air, and base salary to ensure survival.

Which of the following is not a common method for reducing a perceived inequity?

Abbi works at Railroad Ties. Her bosses continually indicate that her motivational level is low. Abbi agrees, but is unwilling to work harder until the company changes the types of reward it offers its employees. Which of the following is low for Abbi?

__________ focuses on individuals' perceptions of how fairly they are treated compared with others.

Which of the following describes the value or attraction an individual has for an outcome?

Which of the following theories proposes that people are motivated by physiological, safety, belongingness, esteem, and self-actualization needs?

Goal-setting theory proposes that specific, challenging goals increase motivation and performance when the goals are accepted by subordinates and these subordinates receive feedback to indicate their progress toward goal achievement.

Some companies have found that job flexibility is a great high-level motivator.

Which of the following refers to the withdrawal of a positive reward, meaning that behavior is no longer reinforced and hence is less likely to occur in the future?

A high need for __________ often is associated with successful attainment of top levels in the organizational hierarchy, according to McClelland.

Which of the following is a process theory?

__________ is the degree to which the worker has freedom, discretion, and self-determination in planning and carrying out tasks.

__________ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

A(n) __________ is an example of an intrinsic reward.

Briefly explain expectancy theory.

A content theory that proposes that people are motivated by five categories of needs-physiological, safety, belongingness, esteem, and self-actualization-that exist in a hierarchical order is called the __________.

Herzberg's two-factor theory divides work-related needs into two categories: hygiene factors and reward factors.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Filters