Exam 16: Motivating Employees

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Karen is a first-line supervisor at Wolfs, Inc. She wishes to increase her employee's opportunities for growth and learning. Which of the following techniques should she use?

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Kara and Simon are both middle managers at Gotcha International. Kara is dissatisfied because she knows that Simon makes more in salary even though, in Kara's opinion, she works longer hours than he does. If Kara wishes to reduce this perceived inequity, what should she do?

(Multiple Choice)
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Which of the following is the arousal and persistence to pursue a certain course of action?

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Factors that involve the presence or absence of job dissatisfiers, such as working conditions, pay, company policies, and interpersonal relationships are known as __________.

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The __________ is the idea that the single most important factor that can boost motivation, positive emotions, and perceptions during a workday is making progress toward meaningful goals

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__________moves employees systematicallyfrom one job to another to provide variety and satisfaction.

(Short Answer)
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__________ have the greatest impact, according to Herzberg, on job satisfaction.

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Job enlargement combines a series of small tasks into one new, broader job so that people perform a variety of activities.

(True/False)
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Bruce publicly praises his employees when they have achieved their goals. Bruce hopes this will increase the likelihood of goal achievement in the future. This is an example of:

(Multiple Choice)
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One of your fellow students is continually late to class. The professor has tried numerous verbal warnings and recently took points away from the student's grade. The professor's actions are consistent with which of the following reinforcement techniques?

(Multiple Choice)
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The administration of a pleasant and rewarding consequence following a desired behavior is positive reinforcement.

(True/False)
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Power sharing, or the delegation of power and authority to subordinates in an organization, is called __________.

(Short Answer)
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External needs and relatedness needs are the first two categories of needs in Alderfer's ERG theory.

(True/False)
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When employees enjoy their work and actively contribute to their organization's goals, they are said to be engaged. Write a short essay in which you describe the three elements that create employee engagement, and name several practical ways that managers can implement these elements in today's workplace.

(Essay)
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Expectancy theory is a process theory that focuses on individuals' perceptions of how fairly they are treated compared with others.

(True/False)
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Which of the following techniques reduces the likelihood that behavior will be repeated?

(Multiple Choice)
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__________ influence(s) the critical psychological state of experienced meaningfulness of the work.

(Multiple Choice)
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Punishment increases the likelihood that behavior will be repeated.

(True/False)
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Skill variety, task identity, and task significance tend to influence the employee's psychological state of experienced meaningfulness of work.

(True/False)
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The __________ states that behavior that is positively reinforced tends to be repeated, and behavior that is not reinforced tends not to be repeated.

(Short Answer)
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