Question 1

__________are given by another person, typically a manager, and include promotions, praise, and pay increases.

Accepted Answer

The answer of __________are given by another person, typically a...

Question 2

Which of the following theories focuses on the relationship between behavior and its consequences?

Accepted Answer

A)  Reinforcement 
B)  ERG 
C)  Hierarchy of needs 
D)  Two-factor 
E)  Acquired needs 
A)  Reinforcement 
B)  ERG 
C)  Hierarchy of needs 
D)  Two-factor 
E)  Acquired needs

Question 3

Daisy tried to apply the job characteristics model to her workforce, but it only worked for some of her employees. Which of the following may be a reason why it did not work for everyone?

Accepted Answer

A)  Some of her employees are lazy. 
B)  Some of her employees are low in growth-need strength. 
C)  Some of her employees have a low need for power. 
D)  All of her employees have high growth-needs. 
E)  Some of her employees have low affiliation needs. 
A)  Some of her employees are lazy. 
B)  Some of her employees are low in growth-need strength. 
C)  Some of her employees have a low need for power. 
D)  All of her employees have high growth-needs. 
E)  Some of her employees have low affiliation needs.

Question 4

The arousal of enthusiasm and persistence to pursue a certain course of action refers to motivation.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following theories is based on the relationship among the individual's effort, the individual's performance, and the desirability of outcomes associated with high performance?

Accepted Answer

A)  Equity 
B)  Expectancy 
C)  Reinforcement 
D)  Two-factor 
E)  ERG 
A)  Equity 
B)  Expectancy 
C)  Reinforcement 
D)  Two-factor 
E)  ERG

Question 6

Research shows that all of the following are associated with job enrichment except:

Accepted Answer

A)  higher employee morale. 
B)  a greater sense of employee motivation. 
C)  higher turnover. 
D)  stronger organizational performance. 
E)  a greater sense of employee commitment. 
A)  higher employee morale. 
B)  a greater sense of employee motivation. 
C)  higher turnover. 
D)  stronger organizational performance. 
E)  a greater sense of employee commitment.

Question 7

Hygiene factors involve the presence or absence of job dissatisfiers, such as working conditions, pay, company policies, and interpersonal relationships.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is the application of motivational theories to the structure of work for improving productivity and satisfaction?

Accepted Answer

A)  Job design 
B)  Job enlargement 
C)  Job simplification 
D)  Work redesign 
E)  Job enrichment 
A)  Job design 
B)  Job enlargement 
C)  Job simplification 
D)  Work redesign 
E)  Job enrichment

Question 9

The majority of hourly workers at Formatting Unlimited are neither satisfied nor dissatisfied. What would Herzberg recommend if your goal were to increase their level of satisfaction?

Accepted Answer

A)  Increase the level of hygiene factors 
B)  Increase the level of motivators 
C)  Decrease the level of motivators 
D)  Decrease the level of hygiene factors 
E)  None of these 
A)  Increase the level of hygiene factors 
B)  Increase the level of motivators 
C)  Decrease the level of motivators 
D)  Decrease the level of hygiene factors 
E)  None of these

Question 10

Jeff and Rob have a difficult time getting along at work. Most days, Jeff spends a lot of time cracking jokes and goofing off, while Rob constantly nags him and tells him to act like a grown-up. On days when Jeff is more reserved, Rob does not nag him, hoping that this will result in improved behavior down the road. This is an example of which form of behavior modification?

Accepted Answer

A)  Empowerment 
B)  Extinction 
C)  Punishment 
D)  Avoidance learning 
E)  Positive reinforcement 
A)  Empowerment 
B)  Extinction 
C)  Punishment 
D)  Avoidance learning 
E)  Positive reinforcement

Question 11

Extrinsic rewards are the satisfactions that a person receives in the process of performing a particular action.

Accepted Answer

A) True 
 B)False

Question 12

One category of motivation theory is content theories.

Accepted Answer

A) True 
 B)False

Question 13

Yolanda recently learned that Sue, who works in the same position as she and has been with the company for the same amount of time, earns about 10 percent more than she does. As a result, Yolanda feels that she should not work as hard, so she starts coming in late and taking more days off. This is an example of which method for reducing perceived equity?

Accepted Answer

A)  Working harder, not smarter 
B)  Changing outcomes 
C)  Changing work effort 
D)  Changing perceptions 
E)  Leaving the job 
A)  Working harder, not smarter 
B)  Changing outcomes 
C)  Changing work effort 
D)  Changing perceptions 
E)  Leaving the job

Question 14

Punishment refers to the imposition of an unpleasant outcome following an undesirable behavior.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is an example of a process theory of motivation?

Accepted Answer

A)  Hierarchy of needs theory 
B)  Equity theory 
C)  Two-factor theory 
D)  ERG theory 
E)  Acquired needs theory 
A)  Hierarchy of needs theory 
B)  Equity theory 
C)  Two-factor theory 
D)  ERG theory 
E)  Acquired needs theory

Question 16

Which of the following theories focuses on changing or modifying employees' on-the-job behavior through the appropriate use of immediate rewards and punishment?

Accepted Answer

A)  Two-factor 
B)  Hierarchy of needs 
C)  Reinforcement 
D)  ERG 
E)  Equity 
A)  Two-factor 
B)  Hierarchy of needs 
C)  Reinforcement 
D)  ERG 
E)  Equity

Question 17

A job is that unit of work for which a single employee is responsible for performing. In a short essay, tell how and why today's managers seek to design jobs that are not only efficient, but also provide employee stimulation and satisfaction. Devise an example that illustrates your answer.

Accepted Answer

Although simple, repetitive, and standar

Question 18

Donovan Zorn
Donovan Zorn is a successful manager for one of the subsidiaries at Eagles Unlimited. He is responsible for 232 workers and has a span of control of eight lower-level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-Donovan understands that perceived inequity creates tensions within individuals that motivate them to bring equity back into balance, and one of his production supervisors feels that he is underpaid. Which of the following is not a common method for reducing a perceived inequity?

Accepted Answer

A)  Change his inputs to the organization 
B)  Change his outcomes from the organization 
C)  Distort his perception 
D)  Leave the job for a new one 
E)  All of these are common methods for reducing a perceived inequity. 
A)  Change his inputs to the organization 
B)  Change his outcomes from the organization 
C)  Distort his perception 
D)  Leave the job for a new one 
E)  All of these are common methods for reducing a perceived inequity.

Question 19

List the four types of reinforcement.

Accepted Answer

Positive reinforceme

Question 20

Equity theory focuses on individuals' perceptions of how fairly they are treated compared with others.

Accepted Answer

A) True 
 B)False

__________are given by another person, typically a manager, and include promotions, praise, and pay increases.

Which of the following theories focuses on the relationship between behavior and its consequences?

Daisy tried to apply the job characteristics model to her workforce, but it only worked for some of her employees. Which of the following may be a reason why it did not work for everyone?

The arousal of enthusiasm and persistence to pursue a certain course of action refers to motivation.

Which of the following theories is based on the relationship among the individual's effort, the individual's performance, and the desirability of outcomes associated with high performance?

Research shows that all of the following are associated with job enrichment except:

Hygiene factors involve the presence or absence of job dissatisfiers, such as working conditions, pay, company policies, and interpersonal relationships.

Which of the following is the application of motivational theories to the structure of work for improving productivity and satisfaction?

The majority of hourly workers at Formatting Unlimited are neither satisfied nor dissatisfied. What would Herzberg recommend if your goal were to increase their level of satisfaction?

Extrinsic rewards are the satisfactions that a person receives in the process of performing a particular action.

One category of motivation theory is content theories.

Punishment refers to the imposition of an unpleasant outcome following an undesirable behavior.

Which of the following is an example of a process theory of motivation?

Which of the following theories focuses on changing or modifying employees' on-the-job behavior through the appropriate use of immediate rewards and punishment?

A job is that unit of work for which a single employee is responsible for performing. In a short essay, tell how and why today's managers seek to design jobs that are not only efficient, but also provide employee stimulation and satisfaction. Devise an example that illustrates your answer.

List the four types of reinforcement.

Equity theory focuses on individuals' perceptions of how fairly they are treated compared with others.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

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Exam 16: Motivating Employees

__________are given by another person, typically a manager, and include promotions, praise, and pay increases.

Which of the following theories focuses on the relationship between behavior and its consequences?

Daisy tried to apply the job characteristics model to her workforce, but it only worked for some of her employees. Which of the following may be a reason why it did not work for everyone?

The arousal of enthusiasm and persistence to pursue a certain course of action refers to motivation.

Which of the following theories is based on the relationship among the individual's effort, the individual's performance, and the desirability of outcomes associated with high performance?

Research shows that all of the following are associated with job enrichment except:

Hygiene factors involve the presence or absence of job dissatisfiers, such as working conditions, pay, company policies, and interpersonal relationships.

Which of the following is the application of motivational theories to the structure of work for improving productivity and satisfaction?

The majority of hourly workers at Formatting Unlimited are neither satisfied nor dissatisfied. What would Herzberg recommend if your goal were to increase their level of satisfaction?

Extrinsic rewards are the satisfactions that a person receives in the process of performing a particular action.

One category of motivation theory is content theories.

Punishment refers to the imposition of an unpleasant outcome following an undesirable behavior.

Which of the following is an example of a process theory of motivation?

Which of the following theories focuses on changing or modifying employees' on-the-job behavior through the appropriate use of immediate rewards and punishment?

A job is that unit of work for which a single employee is responsible for performing. In a short essay, tell how and why today's managers seek to design jobs that are not only efficient, but also provide employee stimulation and satisfaction. Devise an example that illustrates your answer.

List the four types of reinforcement.

Equity theory focuses on individuals' perceptions of how fairly they are treated compared with others.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Filters