Exam 11: Managing Individual Differences and Behavior: Supervising People As People
Exam 1: The Exceptional Manager: What You Do, How You Do It152 Questions
Exam 2: Management Theory: Essential Background for the Successful Manager140 Questions
Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing129 Questions
Exam 4: Global Management: Managing Across Borders149 Questions
Exam 5: Planning: the Foundation of Successful Management123 Questions
Exam 6: Strategic Management: How Exceptional Managers Realize a Grand Design148 Questions
Exam 7: Individual and Group Decision Making: How Managers Make Things Happen148 Questions
Exam 8: Organizational Culture, Structure, and Design: Building Blocks of the Organization151 Questions
Exam 9: Human Resource Management: Getting the Right People for Managerial Success156 Questions
Exam 10: Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager144 Questions
Exam 11: Managing Individual Differences and Behavior: Supervising People As People169 Questions
Exam 12: Motivating Employees: Achieving Superior Performance in the Workplace142 Questions
Exam 13: Groups and Teams: Increasing Cooperation, Reducing Conflict149 Questions
Exam 14: Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader139 Questions
Exam 15: Interpersonal Organizational Communication: Mastering the Exchange of Information147 Questions
Exam 16: Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness142 Questions
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A student who blames his failing test grade on unclear lectures and a poorly worded exam rather than his limited effort likely has a self-serving bias.
(True/False)
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A waiter expects a group of poorly dressed customers to be stingy tippers and gives them poor service, so he gets the result that he expects, a very small tip.This is an example of the
(Multiple Choice)
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The glass ceiling is a concept that applies to both minorities and women.
(True/False)
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The extent to which employees have positive or negative feelings about various aspects of their work refers to their
(Multiple Choice)
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Michael is frequently nervous, tense, and worried, both at work and at home.He likely scores low on which of the Big Five personality dimensions?
(Multiple Choice)
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The proactive personality has been associated with job satisfaction and commitment to one's employer.
(True/False)
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Often personality tests can be used effectively as the sole basis for hiring.
(True/False)
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One of the Big Five personality dimensions is emotional stability.
(True/False)
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One of the four layers of diversity on Gardenswartz and Rowe's diversity wheel is labeled as organizational dimensions.
(True/False)
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In today's workplaces, the further up the pay scale and the higher the education level, the wider the earnings gap becomes between men and women.
(True/False)
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Which of the following dimensions is an example of a secondary dimension on the diversity wheel?
(Multiple Choice)
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Which of the following diversity issues is true in the U.S.workforce?
(Multiple Choice)
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Ethnocentrism is a strong self-identification with one's race or ethnicity, often to the exclusion of other personal characteristics.
(True/False)
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The first step of the perception process is selective attention.
(True/False)
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People with high self-esteem take more risks and handle failure better than those with low self-esteem.
(True/False)
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Chris believes that he was not promoted to professor at State University because of the university's desire to promote minorities and women to achieve greater diversity at higher ranks.Chris thinks he is experiencing
(Multiple Choice)
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