Exam 11: Managing Individual Differences and Behavior: Supervising People As People

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The tendency to attribute to an individual the characteristics one believes are typical of the group to which that individual belongs is called

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Stereotyping is holding negative notions about less privileged groups such as women or ethnic minorities.

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______ is a state of emotional, mental, and even physical exhaustion, expressed as listlessness, indifference, or frustration.

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The three components of ______ are affective, cognitive, and behavioral.

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Which of the following is not a suggested strategy for reducing unhealthy stressors in organizations?

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If you have a personal belief that you have what it takes to succeed, you would be best described as having an internal locus of control.

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What can managers to do reduce stressors that lead to employee burnout?

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Which of the following is a reason that some women face a glass ceiling?

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Belief in one's personal ability to do a task is called

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In the fundamental attribution bias, people tend to take more personal responsibility for success than for failure.

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The tendency to attribute another person's behavior to his or her personal characteristics rather than to the situation the person is in is called

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The extent to which people believe they control their own fate through their own efforts is called their

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People with high ______ are responsive to social and interpersonal cues of others.

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Which of the following is a trait of emotional intelligence?

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Lifelong behavior patterns are dictated by values that are fairly well set by the time people are in their early teens.

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Tori has been telling everyone in the sales department of her incredible skill as a salesperson, since she beat her goal this year by nearly 30%.But last year when she didn't even reach her goal, she said it was simply the economy.This is an example of the

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A smoker who claims that the habit is not as dangerous as antismoking messages suggest, saying "My grandmother smokes and she's in her 80s," is attempting to reduce cognitive dissonance.

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The ______ component of an attitude consists of the beliefs and knowledge one has about a situation.

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Define employee engagement.What type of employee is likely to be engaged, and what can an organization do to promote this?

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High job satisfaction is a fundamental predictor of high job performance.

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