Exam 11: Managing Individual Differences and Behavior: Supervising People As People

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Describe the four layers on diversity in Gardenswartz and Rowe's diversity wheel.Provide a definition of the center layer, and an example of each of the other layers.

(Essay)

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Question 61

Which of the following dimensions is an example of an organizational dimension on the diversity wheel?

(Multiple Choice)

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Question 62

As an emotional intelligence trait, social awareness refers to the ability to communicate clearly, disarm conflicts, and build strong personal bonds.

(True/False)

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Question 63

The Americans with Disabilities Act requires organizations to make all requested accommodations for an individual's disabilities.

(True/False)

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Question 64

The activity of inferring causes for observed behavior is called causal attribution.

(True/False)

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Question 65

Jenna really enjoys mingling at work functions, both to network for new contacts and simply to share stories with other interesting people.Jenna probably scores high in

(Multiple Choice)

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Question 66

Employee assistance programs focus on self-responsibility, nutritional and environmental awareness, relaxation techniques, and physical fitness.

(True/False)

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Question 67

The personality trait of conscientiousness has the strongest positive correlation with job performance.

(True/False)

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Question 68

Define attitude and its three components.Give an example statement that illustrates each component of attitude.

(Essay)

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Question 69

Leah has hired two new employees for her team, Jake and Margaret.Jake is outgoing and attractive, while Margaret is very bright but seems quiet and unsure of herself.Leah immediately expects Jake to outperform Margaret at the job.Jake is likely experiencing the halo effect.

(True/False)

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Question 70

At a working lunch with her boss and several people from other departments, Sanaa asked others about their projects and was genuinely interested in what they were trying to do.Here, Sanaa was exhibiting organizational citizenship.

(True/False)

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Question 71

Individuality is defined as the stable psychological traits and behavioral attributes that give a person his or her identity.

(True/False)

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Question 72

Organizational ______ tries to explain and predict workplace behavior to help managers better lead and motivate others.

(Multiple Choice)

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Question 73

Diversity is synonymous with differences.

(True/False)

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Question 74

Personality is at the center of Gardenswartz and Rowe's diversity wheel.

(True/False)

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Question 75

Cara's manager notices that she exhibits an internal locus of control when she speaks about her work.Her manager should

(Multiple Choice)

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Question 76

When an employee does not show up for work every day it is known as turnover.

(True/False)

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Question 77

______ is the belief that one's native country, culture, language, abilities, or behavior is superior to those of another culture.

(Multiple Choice)

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Question 78

Job satisfaction is correlated with lower absenteeism and turnover.

(True/False)

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Question 79

Name and describe at least four major barriers to organizational diversity?

(Essay)

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Question 80

Showing 61 - 80 of 169

Describe the four layers on diversity in Gardenswartz and Rowe's diversity wheel.Provide a definition of the center layer, and an example of each of the other layers.

Which of the following dimensions is an example of an organizational dimension on the diversity wheel?

As an emotional intelligence trait, social awareness refers to the ability to communicate clearly, disarm conflicts, and build strong personal bonds.

The Americans with Disabilities Act requires organizations to make all requested accommodations for an individual's disabilities.

The activity of inferring causes for observed behavior is called causal attribution.

Jenna really enjoys mingling at work functions, both to network for new contacts and simply to share stories with other interesting people.Jenna probably scores high in

Employee assistance programs focus on self-responsibility, nutritional and environmental awareness, relaxation techniques, and physical fitness.

The personality trait of conscientiousness has the strongest positive correlation with job performance.

Define attitude and its three components.Give an example statement that illustrates each component of attitude.

Leah has hired two new employees for her team, Jake and Margaret.Jake is outgoing and attractive, while Margaret is very bright but seems quiet and unsure of herself.Leah immediately expects Jake to outperform Margaret at the job.Jake is likely experiencing the halo effect.

At a working lunch with her boss and several people from other departments, Sanaa asked others about their projects and was genuinely interested in what they were trying to do.Here, Sanaa was exhibiting organizational citizenship.

Individuality is defined as the stable psychological traits and behavioral attributes that give a person his or her identity.

Organizational ______ tries to explain and predict workplace behavior to help managers better lead and motivate others.

Diversity is synonymous with differences.

Personality is at the center of Gardenswartz and Rowe's diversity wheel.

Cara's manager notices that she exhibits an internal locus of control when she speaks about her work.Her manager should

When an employee does not show up for work every day it is known as turnover.

______ is the belief that one's native country, culture, language, abilities, or behavior is superior to those of another culture.

Job satisfaction is correlated with lower absenteeism and turnover.

Name and describe at least four major barriers to organizational diversity?

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People for Managerial Success

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

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