Exam 11: Managing Individual Differences and Behavior: Supervising People As People

While different from Gen Xers that were born in the generation before them, the Millennials can be managed in much the same way the Boomers are.

A(n) ______ program includes plans to help employees cope with stress, burnout, substance abuse, health problems, and family issues that influence job performance.

Type A behavior has been associated with decreased work performance.

Employees with a(n) ______ locus of control will probably resist close managerial supervision.

As an employee's age increases, his or her

Low self-monitors are often criticized for being ______ to others.

Employees with low self-efficacy need lots of constructive pointers and positive feedback.

Surveys show that employees are more interested in ______ rather than just earning a paycheck.

Causal attribution is the process of interpreting and understanding one's environment.

Millennials should be provided with constant feedback and recognition in the workplace.

Define role overload, role conflict, and role ambiguity.Give examples of each from your own experience.

Attitudes are abstract ideals that are directed toward all objects, people, or events consistently over time and related situations.

What should leaders do in managing Millennials?

The statement, "Spencer is slow to return phone calls," reflects the ______ component of an attitude.

Which of the following is one of the Big 5 personality dimensions?

Stressors can be both positive and negative.

Complex, challenging, and autonomous jobs tend to enhance people's perceptions of their

While it would be desirable, there is currently no way to screen employees at hiring to prevent counterproductive work behaviors.

Across professions, extroversion is a stronger predictor of job performance than agreeableness.

The ability to control your emotions and act with honesty and integrity in reliable and adaptable ways is known as