Exam 10: Developing New Products and Services

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product is a good,service,or idea consisting of a __________ that satisfy consumers' needs and is received in exchange for money or something else of value.

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of the different product lines offered by an organization are collectively referred to as a

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Products organizations buy that assist in providing other products for resale are referred to as __________.

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Marriott Corporation sent a six-person intelligence team to travel and stay at economy hotels around the country for a six-month period.The purpose of these visits was to

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good has tangible attributes that a consumer's __________ can perceive.

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Breyer's introduced a new line of ice cream flavors for sale in elegant black containers.This was done on a limited scale to determine consumer reactions before national distribution of the product.Breyer's new product was in the __________ stage of the new-product process.

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Products (such as tools and repair services)that are used to assist in producing other goods and services are referred to as __________.

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terms of promotion,which of the following type of consumer product stresses product differentiation from competitors?

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Generating insights leading to actions based on massive numbers of peoples' ideas is called __________.

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respect to price,which of the following type of consumer product would most likely be very expensive?

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are the eight marketing reasons for new-product failures?

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Consumer product classifications differ in terms of the: (1)effort the consumer spends on the decision; (2)frequency of purchase; and (3)

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of the eight primary MARKETING-RELATED reasons for new-product failure is __________.

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Characterize the difference between a product line and a product mix.Give an example of each.

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the time of its introduction,which of the following products was the best example of a continuous innovation?

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Marissa Mayer oversees virtually every new design or feature on Google's home page,from the color of the Google tool bar to the exact words on a Google page.Her job title is

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Support products are items used to assist in producing other goods and services.These include installations,industrial services,supplies,and __________.

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first stage of the new-product process is

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Items for which the consumer compares several alternatives on several criteria such as price,quality,or style are referred to as __________.

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Despite the quality and benefits of Activeion's Ionator,the company was faced with several challenges.Which of the following is an example of one of Activeion's obstacles when marketing this new product?

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