Exam 19: Statistical Process Control
Exam 1: Operations and Productivity129 Questions
Exam 2: Operations Strategy in a Global Environment120 Questions
Exam 3: Project Management124 Questions
Exam 4: Forecasting141 Questions
Exam 5: Design of Goods and Services121 Questions
Exam 6: Managing Quality125 Questions
Exam 7: Process Strategy113 Questions
Exam 8: Location Strategies121 Questions
Exam 9: Layout Strategies146 Questions
Exam 10: Human Resources,job Design,and Work Measurement159 Questions
Exam 11: Supply Chain Management145 Questions
Exam 12: Inventory Management165 Questions
Exam 13: Aggregate Planning and Sop116 Questions
Exam 14: Material Requirements Planning Mrpand ERP113 Questions
Exam 15: Short-Term Scheduling116 Questions
Exam 16: Lean Operations116 Questions
Exam 17: Maintenance and Reliability114 Questions
Exam 18: Sustainability in the Supply Chain84 Questions
Exam 19: Statistical Process Control144 Questions
Exam 20: Capacity and Constraint Management101 Questions
Exam 21: Supply Chain Management Analytics67 Questions
Exam 22: Decision-Making Tools100 Questions
Exam 23: Linear Programming98 Questions
Exam 24: Transportation Models89 Questions
Exam 25: Waiting-Line Models119 Questions
Exam 26: Learning Curves110 Questions
Exam 27: Simulation75 Questions
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Which of the following is TRUE regarding the average outgoing quality level?
(Multiple Choice)
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The causes of variation in statistical process control are:
(Multiple Choice)
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For a 3-sigma x-bar chart where the process standard deviation is known,the upper control limit:
(Multiple Choice)
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A lot that is accepted by acceptance sampling is certified to be free of defects.
(True/False)
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The x-bar chart,like the c-chart,is based on the exponential distribution.
(True/False)
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Under which of the following situations will the average outgoing quality (AOQ)decrease?
(Multiple Choice)
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Pierre's Motorized Pirogues and Mudboats is setting up an acceptance sampling plan for the special air cleaners he manufactures for his boats.His specifications,and the resulting plan,are shown on the POM for Windows output below.Pierre is a bit confused.He mistakenly thinks that acceptance sampling will reject all bad lots and accept all good lots.Explain why this will not happen. 

(Essay)
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A quality analyst wants to construct a sample mean chart for controlling a packaging process.He knows from past experience that when the process is operating as intended,packaging weight is normally distributed with a mean of twenty ounces,and a process standard deviation of two ounces.Each day last week,he randomly selected four packages and weighed each.The data from that activity appear below.
(a)If he sets an upper control limit of 21 and a lower control limit of 19 around the target value of twenty ounces,the control chart is based on what value of z?
(b)With the UCL and LCL of part a,what do you conclude about this process-is it in control?

(Essay)
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The ________ is a quality control chart used to control the number of defects per unit of output.
(Essay)
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What is the difference between the process capability ratio Cp and the process capability index Cpk?
(Essay)
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A Cpk index greater than ________ is a capable process,one that generates fewer than 2.7 defects per 1000 at the ±3σ level.
(Essay)
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An x-bar control chart was examined and no data points fell outside of the limits.Can this process be considered in control?
(Multiple Choice)
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Which of the following is true regarding the relationship between AOQ and the true population percent defective?
(Multiple Choice)
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A normal distribution is generally described by its two parameters: the mean and the range.
(True/False)
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Pierre's Motorized Pirogues and Mudboats is setting up an acceptance sampling plan for the special air cleaners he manufactures for his boats.His specifications,and the resulting plan,are shown on the POM for Windows output below.In relatively plain English (someone else will translate for Pierre),explain exactly what he will do when performing the acceptance sampling procedure,and what actions he might take based on the results. 

(Essay)
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The purpose of process control is to detect when natural causes of variation are present.
(True/False)
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Define consumer's risk.Is it a Type I or Type II error? What is the symbol for its value?
(Essay)
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Acceptance sampling accepts or rejects an entire lot based on the information contained in the sample.
(True/False)
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