Exam 4: Process Analysis

A time study analyst is attempting to determine the standard time for a work element.She observes a worker performing the work element at a higher-than-average pace.How will this fact be reflected in the time standard that is eventually created?

The four core processes that merit thorough analysis are supplier relationship,new service/product development,order fulfillment,and service/product recovery.

The five categories of activities (operation,transportation,inspection,delay,and storage)are used in which of the following methods of process analysis?

Scenario 4.3 A job consists of three elements.Twenty observations for each element were timed,and the resulting data are shown in the following table.A performance rating has also been assigned for each element,as shown in the table.The job has an allowance of 15% of normal time. -Use the information in Scenario 4.3.What is the standard time for the entire job?

The first unit of production takes 20 hours to produce and the learning rate is expected to be 90 percent.How long will it take to produce the twelfth unit?

An industrial engineer observes a brand new process and develops time standards for several of the manual components of the production line.What are the implications of learning effects on the time standards and the line balance? What could be done to address this situation?

Good process management should include:

Scenario 4.4 A job consists of three elements.Twenty observations for each element were timed,and the resulting data are shown in the following table.A performance rating has also been assigned for each element,as shown in the table.The job has an allowance of 20% of normal time. -Use the information in Scenario 4.4.What is the normal time for job element #1?

A professor's graduate assistant can grade a quiz in 40 seconds.Over the course of an academic year he assists with 6 sections of a course with an average of 30 students with 10 quizzes in each section.If he is paid $8 an hour,how much is his annual quiz-grading labor cost to the university?

________ involves estimating the proportion of time spent by people and machines on activities,based on a large number of observations.

The best data analysis tool for representing the mean and standard deviation of a continuous data distribution is a:

If a process under analysis is extensive and cuts across several departmental lines,it may benefit from forming a(n):

Gaps between actual and desired performance are termed:

A simulation model goes one step further than possible with analysis tools,because it can show how the process performs ________ over time.

A restaurant manager tracks complaints from the diner satisfaction cards that are turned in at each table.The data collected from the past week's diners have been plotted and appear in the following graph.The number of complaints for each category is with each bar. How was the value for the point represented by the triangle calculated?

Develop a process chart for a manual car wash.

Highly customized job processes and processes that are highly divergent require the use of:

Scenario 4.2 Garman observes a worker assembling peanut valves and records the data displayed in the table. -Use the information in Scenario 4.2.What is the standard time for this job element if the allowance for the process is 20%?

Process improvement teams that focus on processes that cut across departmental boundaries have the silo mentality.

A major disadvantage of work sampling is that: