Exam 18: Statistical Process Control
Exam 1: Operations and Productivity126 Questions
Exam 2: Operations Strategy in a Global Environment135 Questions
Exam 3: Project Management121 Questions
Exam 4: Forecasting144 Questions
Exam 5: Sustainability in the Supply Chain and Design of Goods and Services137 Questions
Exam 6: Managing Quality129 Questions
Exam 7: Process Strategy and Sustainability131 Questions
Exam 8: Location Strategies139 Questions
Exam 9: Layout Strategies161 Questions
Exam 10: Human Resources,job Design,and Work Measurement192 Questions
Exam 11: Supply-Chain Management145 Questions
Exam 12: Inventory Management168 Questions
Exam 13: Aggregate Planning134 Questions
Exam 14: Material Requirements Planning Mrpand ERP169 Questions
Exam 15: Short-Term Scheduling139 Questions
Exam 16: Jit and Lean Operations137 Questions
Exam 17: Maintenance and Reliability130 Questions
Exam 18: Statistical Process Control156 Questions
Exam 19: Capacity and Constraint Management107 Questions
Exam 20: Supply Chain Management Analytics55 Questions
Exam 21: Decision-Making Tools97 Questions
Exam 22: Linear Programming100 Questions
Exam 23: Transportation Models94 Questions
Exam 24: Waiting-Line Models135 Questions
Exam 25: Learning Curves111 Questions
Exam 26: Simulation92 Questions
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Ten samples of a process measuring the number of returns per 100 receipts were taken for a local retail store.The number of returns were 10,9,11,7,3,12,8,4,6,11.Find the standard deviation of the sampling distribution.(Hint- Use p-bar formula)
(Multiple Choice)
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A
index greater than ________ is a capable process,one that generates fewer than 2.7 defects per 1000 at the ±3σ level.

(Essay)
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The purpose of an x-bar chart is to determine whether there has been a
(Multiple Choice)
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The specification for a plastic liner for concrete highway projects calls for a thickness of 6.0 mm ± 0.1 mm.The standard deviation of the process is estimated to be 0.02 mm.What are the upper and lower specification limits for this product? The process is known to operate at a mean thickness of 6.03 mm.What is the
and
for this process? About what percent of all units of this liner will meet specifications?


(Essay)
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A local manufacturer supplies you with parts,and you would like to install a quality monitoring system at his factory for these parts.Historically,the defect rate for these parts has been 1.25% (You've observed this from your acceptance sampling procedures,which you would like to discontinue).Develop ± 3σ control limits for this process.Assume the sample size will be 200 items.
(Essay)
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Which of the following is true regarding the process capability index Cpk?
(Multiple Choice)
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The number of late insurance claim payouts per 100 should be measured with a(n)
(Multiple Choice)
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A process that is in statistical control will always yield products that meet their design specifications.
(True/False)
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In acceptance sampling,a manager can reach the wrong conclusion if the sample is not representative of the population it was drawn from.
(True/False)
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A manufacturer uses statistical process control to control the quality of the firm's products.Samples of 50 of Product A are taken,and a defective/acceptable decision is made on each unit sampled.For Product B,the number of flaws per unit is counted.What type(s)of control charts should be used?
(Multiple Choice)
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What is the difference between natural and assignable causes of variation?
(Essay)
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A woodworker is concerned about the quality of the finished appearance of her work.In sampling units of a split-willow hand-woven basket,she has found the following number of finish defects in ten units sampled: 4,0,3,1,2,0,1,2,0,2.
a.Calculate the average number of defects per basket
b.If 3-sigma control limits are used,calculate the lower control limit,centerline,and upper control limit.
(Essay)
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An acceptance sampling plan must define "good lots" and "bad lots" and specify the risk level associated with each one.
(True/False)
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A manager wishes to build a 3-sigma range chart for a process.The sample size is five,the mean of sample means is 16.01,and the average range is 5.3.From Table S6.1 in the text,the appropriate value of
is 0,and
is 2.115.The UCL and LCL for this range chart are


(Multiple Choice)
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The Central Limit Theorem states that when the sample size increases,the distribution of the sample means will approach the normal distribution.
(True/False)
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The mean and standard deviations for a process are μ = 90 and σ = 9.For the variable control chart,a sample size of 16 will be used.Calculate the standard deviation of the sampling distribution.
(Essay)
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