Question 1

Which option lists the top four technology trends that affect all enterprise business decisions?

Accepted Answer

A)  security, big data, mobile, Internet 
B)  mobility, social, data, security 
C)  social, mobility, analytics, cloud 
D)  cloud, security, BYOD, big data 
A)  security, big data, mobile, Internet 
B)  mobility, social, data, security 
C)  social, mobility, analytics, cloud 
D)  cloud, security, BYOD, big data

Question 2

Which one of the following solutions enables business outcomes in the manufacturing industry?

Accepted Answer

A)  Remote Expert 
B)  Advanced Routing 
C)  Service Provider Network Infrastructure 
D)  Plant Floor Control Network 
E)  Multilayer Switching 
A)  Remote Expert 
B)  Advanced Routing 
C)  Service Provider Network Infrastructure 
D)  Plant Floor Control Network 
E)  Multilayer Switching

Question 3

What method is recommended for mapping out an organization's current processes and to design future processes?

Accepted Answer

A)  Drawing a business model diagram 
B)  Querying relational databases 
C)  Writing detailed descriptions 
D)  Drawing hierarchical matrixes 
A)  Drawing a business model diagram 
B)  Querying relational databases 
C)  Writing detailed descriptions 
D)  Drawing hierarchical matrixes

Question 4

What is one benefit of using Porter's Value Chain?

Accepted Answer

A)  To establish a framework for increasing revenue in the customer business and under project management control. 
B)  To define the way the customer business affects the value to their solutions and services. 
C)  To explain the competitive advantage of the customer business by comparing certain factors available to them. 
D)  To help understand how different facets of the customer business affect their value proposition. 
A)  To establish a framework for increasing revenue in the customer business and under project management control. 
B)  To define the way the customer business affects the value to their solutions and services. 
C)  To explain the competitive advantage of the customer business by comparing certain factors available to them. 
D)  To help understand how different facets of the customer business affect their value proposition.

Question 5

What should a sales professional use to ensure a clear understanding of the top priorities of an organization during a business outcome selling?

Accepted Answer

A)  A technology gap analysis of the organization's infrastructure. 
B)  The list of CSFs and KPIs of the organization. 
C)  The analysis of the consumption model that the customer is looking to implement. 
D)  A study of the impact that the current state of technology has on the business. 
A)  A technology gap analysis of the organization's infrastructure. 
B)  The list of CSFs and KPIs of the organization. 
C)  The analysis of the consumption model that the customer is looking to implement. 
D)  A study of the impact that the current state of technology has on the business.

Question 6

Which two elements that are associated with customer interaction is the Seven Elements Framework used to plan? (Choose two.)

Accepted Answer

A)  general communications 
B)  high-impact negotiations 
C)  business concepts 
D)  prior solutions considered 
E)  seller's authority for pricing 
A)  general communications 
B)  high-impact negotiations 
C)  business concepts 
D)  prior solutions considered 
E)  seller's authority for pricing

Question 7

Which are two characteristics of autocratic leadership styles? (Choose two.)

Accepted Answer

A)  It is intended for team members who require close supervision. 
B)  The leader has minimal involvement. 
C)  The leader motivates team members through visibility. 
D)  The leader and team members set goals. 
E)  The leader makes unilateral decisions. 
A)  It is intended for team members who require close supervision. 
B)  The leader has minimal involvement. 
C)  The leader motivates team members through visibility. 
D)  The leader and team members set goals. 
E)  The leader makes unilateral decisions.

Question 8

Which three options are considerations you have to take into account when communicating the business outcomes story? (Choose three.)

Accepted Answer

A)  Be aware of people's time and length of presentation. 
B)  Organize the presentation so that the message is clear and key points emerge early. 
C)  Prepare carefully the agenda and the objectives definitions. 
D)  Use the right verbal and corporate language. 
E)  Know your audience and what is of interest to them. 
A)  Be aware of people's time and length of presentation. 
B)  Organize the presentation so that the message is clear and key points emerge early. 
C)  Prepare carefully the agenda and the objectives definitions. 
D)  Use the right verbal and corporate language. 
E)  Know your audience and what is of interest to them.

Question 9

Which two options provide financial benefits of business outcome-based selling? (Choose two.)

Accepted Answer

A)  New mindset and new capabilities 
B)  Reduced CAPEX and lower project costs. 
C)  Increased accountability and a better understanding of resource use. 
D)  Process efficiencies and faster time to market for new solutions. 
A)  New mindset and new capabilities 
B)  Reduced CAPEX and lower project costs. 
C)  Increased accountability and a better understanding of resource use. 
D)  Process efficiencies and faster time to market for new solutions.

Question 10

During which Cisco Business Architecture phase does Information Technology Infrastructure Library® become relevant?

Accepted Answer

A)  develop and verify 
B)  customer knowledge 
C)  deploy and measure 
D)  customer commit 
E)  research and analyze 
A)  develop and verify 
B)  customer knowledge 
C)  deploy and measure 
D)  customer commit 
E)  research and analyze

Question 11

CSFs define what an organization should be good at. Which two options are characteristics of CSFs? (Choose two.)

Accepted Answer

A)  CSFs are quantitative in nature and focus stakeholder relationships 
B)  CSFs describe an element that is needed by an organization or project to reach its goal 
C)  CSFs help link business initiatives or processes with selling, designing, developing, and adopting solutions and services 
D)  CSFs should receive special and continual attention from management in order to help the organization be effective 
A)  CSFs are quantitative in nature and focus stakeholder relationships 
B)  CSFs describe an element that is needed by an organization or project to reach its goal 
C)  CSFs help link business initiatives or processes with selling, designing, developing, and adopting solutions and services 
D)  CSFs should receive special and continual attention from management in order to help the organization be effective

Question 12

When asked about IT skills gaps, where does "Speak business language" fall in a list of concerns?

Accepted Answer

A)  "Speak business language" would be helpful to improve, but not among the most critical gaps. 
B)  The ranking varies depending on the industry and whether the business person is new in their job. 
C)  "Speak business language" is consistently mentioned as a top concern for IT professionals. 
D)  "Speak business language" is a very low priority but moving higher because business people need to learn the terms for technologies like cloud. 
A)  "Speak business language" would be helpful to improve, but not among the most critical gaps. 
B)  The ranking varies depending on the industry and whether the business person is new in their job. 
C)  "Speak business language" is consistently mentioned as a top concern for IT professionals. 
D)  "Speak business language" is a very low priority but moving higher because business people need to learn the terms for technologies like cloud.

Question 13

Which two standards are examples of an architectural framework? (Choose two.)

Accepted Answer

A)  ITIL® 
B)  Zachman 
C)  ISO 27001 
D)  TOGAF® 
E)  ISO 9001 
A)  ITIL® 
B)  Zachman 
C)  ISO 27001 
D)  TOGAF® 
E)  ISO 9001

Question 14

Which factor encompasses the standards and cultural behavior that are important to the business?

Accepted Answer

A)  mission 
B)  values 
C)  strategy 
D)  vision 
A)  mission 
B)  values 
C)  strategy 
D)  vision

Question 15

How many maturity levels does Information Technology Infrastructure Library® provide to gauge enterprise maturity?

Accepted Answer

A)  3 
B)  5 
C)  7 
D)  10 
A)  3 
B)  5 
C)  7 
D)  10

Question 16

Why are customer stakeholders important to the business outcome-based sales approach?

Accepted Answer

A)  Because understanding the concerns, interests, power, and influence of stakeholders enables successful stakeholder engagement. 
B)  Because stakeholders consists of partners who are either part of the organization or are external to the organization. 
C)  Because stakeholder strategy influence business needs and their involvement in a project to change them. 
D)  Because relevant and potential stakeholders exist across customers' and sales professionals' organizational and functional roles. 
A)  Because understanding the concerns, interests, power, and influence of stakeholders enables successful stakeholder engagement. 
B)  Because stakeholders consists of partners who are either part of the organization or are external to the organization. 
C)  Because stakeholder strategy influence business needs and their involvement in a project to change them. 
D)  Because relevant and potential stakeholders exist across customers' and sales professionals' organizational and functional roles.

Question 17

Which two options are benefits of effective communication with stakeholders? (Choose two.)

Accepted Answer

A)  It allows other strengths to create maximum impact. 
B)  It lessen the impact of business weakness. 
C)  It helps mitigate the intrinsic risks with negotiation. 
D)  It allows effective interaction between stakeholders. 
A)  It allows other strengths to create maximum impact. 
B)  It lessen the impact of business weakness. 
C)  It helps mitigate the intrinsic risks with negotiation. 
D)  It allows effective interaction between stakeholders.

Question 18

Which element is recommended to align solutions and services to the customer business?

Accepted Answer

A)  key performance indicator 
B)  total cost of ownership 
C)  goals and objectives 
D)  critical success factor 
A)  key performance indicator 
B)  total cost of ownership 
C)  goals and objectives 
D)  critical success factor

Question 19

Which target audience category typically provides the resources for an effort?

Accepted Answer

A)  secondary audience 
B)  key decision makers 
C)  watchdogs 
D)  project sponsors 
E)  gatekeepers 
A)  secondary audience 
B)  key decision makers 
C)  watchdogs 
D)  project sponsors 
E)  gatekeepers

Question 20

Which are two purposes of the Cisco enablement resources and Cisco Playbooks when articulating the business value to customers? (Choose two.)

Accepted Answer

A)  To help the sales force develop new marketing strategies. 
B)  To provide additional information on Cisco solutions and services. 
C)  To enhance the technology experience and influence the customer. 
D)  To improve the proposal and provide the bill of materials to the customer. 
E)  To help the sales force with the selling process. 
A)  To help the sales force develop new marketing strategies. 
B)  To provide additional information on Cisco solutions and services. 
C)  To enhance the technology experience and influence the customer. 
D)  To improve the proposal and provide the bill of materials to the customer. 
E)  To help the sales force with the selling process.

Exam 51: Adopting The Cisco Business Architecture Approach (DTBAA)

Which option lists the top four technology trends that affect all enterprise business decisions?

Which one of the following solutions enables business outcomes in the manufacturing industry?

What method is recommended for mapping out an organization's current processes and to design future processes?

What is one benefit of using Porter's Value Chain?

What should a sales professional use to ensure a clear understanding of the top priorities of an organization during a business outcome selling?

Which two elements that are associated with customer interaction is the Seven Elements Framework used to plan? (Choose two.)

Which are two characteristics of autocratic leadership styles? (Choose two.)

Which three options are considerations you have to take into account when communicating the business outcomes story? (Choose three.)

Which two options provide financial benefits of business outcome-based selling? (Choose two.)

During which Cisco Business Architecture phase does Information Technology Infrastructure Library® become relevant?

CSFs define what an organization should be good at. Which two options are characteristics of CSFs? (Choose two.)

When asked about IT skills gaps, where does "Speak business language" fall in a list of concerns?

Which two standards are examples of an architectural framework? (Choose two.)

Which factor encompasses the standards and cultural behavior that are important to the business?

How many maturity levels does Information Technology Infrastructure Library® provide to gauge enterprise maturity?

Why are customer stakeholders important to the business outcome-based sales approach?

Which two options are benefits of effective communication with stakeholders? (Choose two.)

Which element is recommended to align solutions and services to the customer business?

Which target audience category typically provides the resources for an effort?

Which are two purposes of the Cisco enablement resources and Cisco Playbooks when articulating the business value to customers? (Choose two.)

Supporting Cisco Data Center System Devices (DCTECH)

Cisco Certified Technician Routing & Switching (RSTECH)

Understanding Cisco Cybersecurity Operations Fundamentals (CBROPS)

Cisco Certified Network Associate (CCNA)

Managing Industrial Networks with Cisco Networking Technologies (IMINS)

DevNet Associate (DEVASC)

Conducting Forensic Analysis and Incident Response Using Cisco CyberOps Technologies (CBRFIR)

Implementing Cisco Enterprise Advanced Routing and Services (ENARSI)

Implementing Cisco SD-WAN Solutions (ENSDWI)

Designing Cisco Enterprise Networks (ENSLD)

Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD)

Implementing Cisco Enterprise Wireless Networks (300-430 ENWLSI)

Automating Cisco Enterprise Solutions (ENAUTO)

Implementing Cisco Service Provider Advanced Routing Solutions (SPRI)

Implementing Cisco Service Provider VPN Services (SPVI)

Designing Cisco Data Center Infrastructure (DCID)

Troubleshooting Cisco Data Center Infrastructure (DCIT)

Implementing Cisco Application Centric Infrastructure (DCACI)

Configuring Cisco MDS 9000 Series Switches (DCSAN)

Implementing Cisco Application Centric Infrastructure - Advanced

Automating Cisco Data Center Solutions (DCAUTO)

Securing Networks with Cisco Firepower (300-710 SNCF)

Implementing and Configuring Cisco Identity Services Engine (300-715 SISE)

Securing Email with Cisco Email Security Appliance (300-720 SESA)

Securing the Web with Cisco Web Security Appliance (300-725 SWSA)

Implementing Secure Solutions with Virtual Private Networks (SVPN 300-730)

Automating Cisco Security Solutions (SAUTO)

Implementing Cisco Collaboration Applications (CLICA)

Implementing Cisco Advanced Call Control and Mobility Services (CLASSM)

Implementing Cisco Collaboration Cloud and Edge Solutions

Implementing Cisco Collaboration Conferencing

Automating Cisco Collaboration Solutions (CLAUTO)

Implementing DevOps Solutions and Practices using Cisco Platforms (DEVOPS)

Developing Solutions Using Cisco IoT and Edge Platforms (DEVIOT)

Developing Applications for Cisco Webex and Webex Devices (DEVWBX)

Performing CyberOps Using Core Security Technologies (CBRCOR)

Implementing Cisco Enterprise Network Core Technologies (ENCOR)

Implementing and Operating Cisco Service Provider Network Core Technologies (SPCOR)

Implementing and Operating Cisco Data Center Core Technologies (DCCOR)

Implementing and Operating Cisco Security Core Technologies

Implementing Cisco Collaboration Core Technologies (CLCOR)

Developing Applications using Cisco Core Platforms and APIs (DEVCOR)

CCDE Design Written

Deploying Cisco Unified Contact Center Express

Cisco Meraki Solutions Specialist

Securing Cisco Networks with Sourcefire FireAMP Endpoints

Designing Cisco Unified Contact Center Enterprise (UCCED)

Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS)

Cisco Collaboration SaaS Authorization Exam

Cisco Security Architecture for System Engineers

Cisco Customer Success Manager (CSM)

Mastering The Cisco Business Architecture Discipline (DTBAD)

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